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Moses Ford Lincoln BMW

St Albans, WV

Overview
Reviews
4.7
592 Reviews
Call Dealership (304) 722-5900
View Awards

2001 Maccorkle Ave

St Albans, WV

25177

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Showing 592 reviews

September 02, 2023

The work was completed within the scheduled time. Everyone I dealt with was very courteous. It was a very good experience. More

by tstewart789
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver was very nice.
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Sep 05, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us such a nice review. We appreciate your business.

Helpful
August 31, 2023

Everyone in service department is always very helpful. Jasmine always goes out of her way to take care of all our service needs. More

by bgoodmantwh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine, Bill
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Sep 01, 2023 -

Moses Ford Lincoln BMW responded

Hi! I'm glad to hear Jasmine and our staff does a good job for you when you visit. Thank you for your 5-star review. We appreciate your business.

Helpful
August 25, 2023

Great sales agent. Very smooth experience looking forward to picking the car up in Spartanburg. More

by LGKopelman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Sharp
Report | Print
Aug 28, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your 5-star review. I'm glad you had such a great experience. Enjoy your new car!

Helpful
August 24, 2023

Moses has treated me with professional and friendliness , also fast and efficient I’ll come back More

by blhudd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Aug 25, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for your 5-star review for our dealership. We appreciate your business.

Helpful
August 23, 2023

Quick, courteous service! Chair missing at work cubby. Unable to use my wait time productively. Damaged chair not replaced when removed / staff. More

by lkramer612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Moses
Report | Print
Aug 23, 2023 -

lkramer612 responded

Moses Ford

Aug 23, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review. I'm sorry about the chair. I will speak with the service manager and make sure it is repaired/replaced ASAP. Thank you for choosing Moses. We appreciate your business.

Helpful
August 23, 2023

The service department at Moses Ford handled the service to my vehicle very well. They found additional issues with my vehicle and was very helpful in resolving the issues. More

by brnlively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Weaver and Jay Hash
Report | Print
Aug 24, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us a 5-star review. I'm glad we could help you out with the additional repairs you needed. We appreciate your business.

Helpful
August 21, 2023

Very friendly and explained the entire process and why it took a while to complete. Would recommend More

by Smylar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ, Meghan Moses
Report | Print
Aug 22, 2023 -

Moses Ford Lincoln BMW responded

Hi! Thank you for giving us an excellent rating and recommendation. We appreciate your business.

Helpful
August 18, 2023

I was goong to trade my vehicle in but I need a co-signer so I'm trying to get one so i can go get the Camry I want More

by rehamie84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney
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Aug 21, 2023 -

Moses Ford Lincoln BMW responded

Hi! We'll be happy to work with you to get the car you want anytime. Thank you for choosing Moses. We appreciate your business.

Helpful
August 09, 2023

I’ve always received excellent service and support from the service manager to the technician that worked on my vehicle. Anytime I’ve needed help or advice they always have the answer to fix my vehicles. More

by gocunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Weaver, Meghan Moses
Report | Print
Aug 09, 2023 -

Moses Ford Lincoln BMW responded

HI! Thank you for giving us an excellent review. We appreciate your business.

Helpful
August 06, 2023

Kept me updated on my service. Friendly employees they were willing to help however they could. More

by Tim Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. J. Cummings
Report | Print
Aug 07, 2023 -

Moses Ford Lincoln BMW responded

Hi Tim! Thank you for giving us an excellent rating and for your kind words. We appreciate your business.

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