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Moses Ford Lincoln BMW
St Albans, WV
647 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 647 reviews
April 13, 2024
I am compelled to share my disappointing experience with Moses Ford Inc. in xx. Albans, WV, regarding a recent vehicle order. Upon transitioning my 2023 order to the 2024 Raptor R the day order banks opened Moses Ford Inc. in xx. Albans, WV, regarding a recent vehicle order. Upon transitioning my 2023 order to the 2024 Raptor R the day order banks opened, I was explicitly assured by sales staff and in writing by Michael Ward that the dealership sells all orders at MSRP. Contrary to these clear assurances, I was later blindsided by a demand for a $10,000 markup, which I never agreed to. Efforts to resolve this based on their initial promises were met with resistance. In a distressing turn of events, General Sales Manager Corey Waybright ended our business dealings instead of upholding the dealership's commitment. This unprofessional handling of our agreement has forced me to reconsider my options, including seeking legal counsel. I caution potential customers: the reliability of Moses Ford's commitments is now in question based on my experience. More
by Jmoore24
Employees Worked With
Corey Waybright, Meghan Moses
March 26, 2024
This is the fifth vehicle that either my wife or I have purchased from xx Albans Moses dealership. With the combination of internet information for negotiation purposes and professional, courteous salespeo purchased from xx Albans Moses dealership. With the combination of internet information for negotiation purposes and professional, courteous salespeople, along with managers who understand the public that they diligently to serve. It is likely I will purchase future vehicles at this dealership More
by Certain searcher
Employees Worked With
Austin in finance, and the general sales manager, Meghan Moses
February 14, 2024
I've spoken with a sales agent about the car I want and he was quite informational on the one I'm going too purchase. I look forward to my purchase he was quite informational on the one I'm going too purchase. I look forward to my purchase More
by darlenenichols17
Employees Worked With
Meghan Moses
February 10, 2024
They were very upfront on what they were doing with the car and the time they would need to do the service. Everyone was very polite and greeting people in a warm manner. car and the time they would need to do the service. Everyone was very polite and greeting people in a warm manner. More
by Sandy
Employees Worked With
Chris Kirksey
January 28, 2024
I have been purchasing automobiles from Moses Ford for about 25 years. I think the number stands at about number 15 this week. Not only do they give the best deal, they always take the time to work out th about 25 years. I think the number stands at about number 15 this week. Not only do they give the best deal, they always take the time to work out the details to fit your need. They are courteous and professional and down to earth. Their facility is clean and they have a great selection. Thank you Aaron, Ashley and Casey. That’s why Moses is #1. More
by treads
Employees Worked With
Aaron, Ashley, Casey , Meghan Moses
