Moss Bros. Chrysler Dodge Jeep RAM Riverside

***NOT HONEST AT ALL***** I would not recommend this ***NOT HONEST AT ALL***** I would not recommend this dealer at all for repairs. Especially if you have to deal with ELSA. She gave me nothing but mis ***NOT HONEST AT ALL***** I would not recommend this dealer at all for repairs. Especially if you have to deal with ELSA. She gave me nothing but missleading statements from the first time we met her. She kept changing the prices of repairs. My car was running perfectly until her technician touched it. They messed up my car. The car was shutting of for no apparent reason, by my car shutting of I could of been in a car accident and not just hurt myself but other innocent people. Elsa had promised me that my car was fine and that I could drive it. Becareful as they are all in it for the money. Including Ken waddell, i contacted him in hopes that we would be able to help me and he also lied to me. Seems like they lowered my prices just to get rid of me or maybe they thought that's what I wanted. All I wanted to do was be heard and no one, I mean no one ever asked me how I felt. He also gave me misleading information. Only person that I felt was honest was Austin. BEWARE!!! Do not trust Elsa with your car unless you want to get in an unoperatoinal car and nothing but bill after bill that just seems to get higher by the minute (she's not honest at all). Only reason why I went here was because based on reviews they're supposedly known for being honest and that is something that they are not. If they would of been honest from the beginning all of this could of been avoided. Oh by the way make sure you read all your paperwork before you sign papers, as they charged me for the same service twice. I was promised a credit if I took my car back with 30 days and no where on my receipt did they apply that credit. They also wrote on the printed receipt that I had spoken to a lady by the name of VICKI saying that I told her I agreed to some fees... I never ever spoke to this person, she never called me or anything. I felt obligated to pay all these fees and know I'm paying for it cause all my other bills are behind. But they don't care as long as they get their money. The truth comes out and I have all the paperwork to show how they gave me nothing but false statements. **** AT MOSS I WASN'T THE BOSS I WAS THE PROBLE******* ***THEY DID NOT EXCEED MY EXPECATIONS EITHER****** More

I was greeted with a smile, and very promptly! They checked my battery and tire thread right there in front of me. The price was excellent, even though I was not signed up for the coupons I still recei checked my battery and tire thread right there in front of me. The price was excellent, even though I was not signed up for the coupons I still received the coupon price. And she even set me up to receive coupons. The service was done right on time. Thank you Moss of Riverside More

One thing I look for is honesty. Austin was very honest,professional and helpful. He did not try to sell me services that I didn't need.My car runs perfect.No problems. Prices are reasonable. Servic honest,professional and helpful. He did not try to sell me services that I didn't need.My car runs perfect.No problems. Prices are reasonable. Service was completed quickly and they even washed my car.If you need a ride home they will provide it for you. If you are looking for honesty and great service go to Moss Bros. Riverside CA. More

We have purchased 2 jeeps form Moss, 1 used and 1 new. The price and the service was great. We also have both of our Jeep serviced with Moss. Shirl takes care of both of us. She is down to earth and ve The price and the service was great. We also have both of our Jeep serviced with Moss. Shirl takes care of both of us. She is down to earth and very honest. She's doesn't push services or repairs on us, but when she says that it's needed, it's needed. She's honest and takes great care of us. I have to say that I've owned cars for 22 years and she's only the second service rep that I've liked and trusted. More

My experience at Moss was a pleasant surprise. Owning my own business, I purchase a lot of trucks.Tried your dealership and will definitely be returning for my next vehicle. Steve Scott, Terrance Mohr, and own business, I purchase a lot of trucks.Tried your dealership and will definitely be returning for my next vehicle. Steve Scott, Terrance Mohr, and Sasha Milani were all very frindly and took time to listen and find the vehicle I was looking for. Thank You! More

First off I would like to say that TIM MORGAN Was a great Salesman. You would be hard to find a nicer more honest Salesman Definitely in your corner Please make sure that you ask for Him. Finanicing my new D Salesman. You would be hard to find a nicer more honest Salesman Definitely in your corner Please make sure that you ask for Him. Finanicing my new Dodge was a long row to hoe and there were a few bumps. When Ken Waddell "VP of Opperations/General Manager" Got wind of these small bumps He Contacted me To my surprise that day and he assured me the bumps would be Smoothed out. I Found Ken to Have OLD SCHOOL MORALS and That his HAND SHAKE was a good as a written contract. At MOSS BROTHERS You will Find CUSTOMER REALTIONS COMES FIRST! More

Mr. David Taylor is a person you CAN COUNT ON! He takes the time and patience to explain the options you have with your vehicle. The friendly attitude, great professional service, and money saving deals ma the time and patience to explain the options you have with your vehicle. The friendly attitude, great professional service, and money saving deals makes MOSS BROTHERS DODGE OF RIVERSIDE a place to return to. It is always comforting to know you can TRUST the Advisers and Technicians working under the hood of your car! Thanks A Bunch, J. More

I was getting the car repaired for my daughter who is at college in Riverside. I was working long distance from Oregon. Carl recognized my situation and worked with me to get my car to the shop, give me college in Riverside. I was working long distance from Oregon. Carl recognized my situation and worked with me to get my car to the shop, give me an accurate diagnosis, suggest options for repair and then get work done in a cost-effective, timely matter. I was worried that the car would no longer be safe and reliable for my daughter. Carl and the mechanic made sure inspections were done that would let me know that the care was safe and that the transmission would be reliable. My daughter told me that the car was running fine. Thanks Carl and Moss Brothers Chrylser Jeep for being there for us. Ken Bass (503) 508-9215 More

I would like to complement Steve Scott Dave Espinosa,Nick Hassan,Felipe Torres in sales and Bill Steffen for their Outstanding job and hard work putting together a deal for me to purchase my vehicle.Together Hassan,Felipe Torres in sales and Bill Steffen for their Outstanding job and hard work putting together a deal for me to purchase my vehicle.Together,they pushed through some hurdles and went the extra mile! In my case 10 miles!*** I feel it was more then just selling a vehicle to them,they really wanted to make me,the customer happy.I will always recommend Moss Bros. Riverside to all my friends I really want to complement their service department. I had problems with my navigation system.I told Dave Espinosa in sales about it,who then called Steve Scott who walked me over to one of the service writers named Jason. It was almost closing time and I thought they would tell me to just come back the next day.What happened next was unbelievable! Jason had another service tech look at the problem,his name was Marvin. This young man started working on the problem right away.Service was closed,and Marvin for approx 45 minutes and working on his own time tried to get it fixed,even taking the whole system apart two times! Their attitudes were great,and they all really cared.I will never be able to thank them enough.What a great Service Team they have. Iam in my 60s and still in business,and have bought over 30 vehicles in my lifetime.I have dealt with many salesmen,finance and service department personel through the years,but have never been treated this good and professional before.So keep up the good work and your great attitudes your the best Gale Webb GWEBBSPORTS@AOL>COM More

This was my first time at this dealership for service. Everyone was friendly. I was taking my car to the dealership in Corona and the cost was always $100.00 plus. At this dealership my oil change was $19 Everyone was friendly. I was taking my car to the dealership in Corona and the cost was always $100.00 plus. At this dealership my oil change was $19.95 I needed new tires also my total bill for the oil change and tires was $485.00 dollars. When I took my car to Corona they charged me $30.00 to rotate the tires. I asked David how much they would charge if I needed the tires rotated and the cost was zero. I am so glad I found this dealership. Roger Crawford More