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Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

Riverside, CA

4.1
134 Reviews

134 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

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September 14, 2025

Excellent service, professionalism in my service advisor Clay. Professional service on my vehicle. I won’t take my vehicles anywhere else for service. Strongly recommend Moss Bros to all my family and fr More

by William Loomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Clay, great working with him.
Sep 15, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We sincerely appreciate your wonderful review! It means a lot to us that you trust us with your vehicles and that you feel confident recommending us to your family and friends. We're so glad that Clay provided you with excellent service and that we've earned your business. Thank you for your continued support!

September 12, 2025

The service continues to be grade A since before 2005 and every service tech have always been very knowledgeable, polite and professional. The company has done a great job with the improvement to the custome More

by majorpeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Ghandour
Sep 12, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are so grateful for this amazing review! Thank you for being a loyal customer since before 2005. It means a lot to know that our team's professionalism and our efforts to improve the customer waiting room have made such a positive impact on your experience.

September 11, 2025

Do not bring your vehicle to this location. Poor customer service, spent thousands on repair, and did not provide a service car. The part was delayed, and I reached out to the Jeep manufacture More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Sep 11, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We are very sorry for your frustrating experience. The issues you described are not up to our standards, and we sincerely apologize. We take your feedback seriously and are committed to improving our service. We hope to earn your trust back in the future.

September 10, 2025

Great service best dealership experience ever. My vehicle was done on time and done right will go back More

by KOEHLER23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake and Brian
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you so much for the 5-star review! It means a lot to hear that your service experience was the best you've ever had. We work hard to ensure every job is done correctly and efficiently, and we appreciate you recognizing our team's efforts. We look forward to seeing you again!

September 10, 2025

Excellent service, very organized, even without an appointment they completed my request the same day. The waiting room was very clean and the coffee was fresh. All the staff were very friendly. More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel
Sep 10, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We're so glad you had such a positive experience! It's great to hear that our staff was friendly and that you found our waiting area to be clean and welcoming. We strive to create a comfortable environment for all of our guests, and your feedback lets us know we're on the right track. Thanks for taking the time to leave this review!

September 05, 2025

Always treated with the greatest respect. My service guy was friendly and funny!! My last few lease jeeps have been with Moss. The service department is the best!!! More

by ANGELCPOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thanks for the great review! We're thrilled to hear you always feel respected and that you love our service department. We truly appreciate your loyalty!

September 04, 2025

Have loved everything about this dealer experience. Our sales guy was Mike Margaros and he was such a pleasure to work with. On top of that, he really hooked me up with a phenomenal deal. We felt very More

by Wendymoonarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Margaros, Steven Watkins
Sep 09, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thanks for the fantastic 5-star review! We're thrilled to hear that Mike and Steven provided you with such an excellent experience. We'll be sure to pass along your kind words to both Mike Margaros for helping you find a phenomenal deal and to Steven Watkins for his top-tier service. We appreciate your business and look forward to seeing you again!

August 31, 2025

It was a great experience, no hassle, very knowledgeable staff and friendly, they took care of my jeep very happy with the results More

by TCHICAUL44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the positive review!

August 29, 2025

Not sure how to explain this but my experience with this company was not very bad More

by N.DEANDRADEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do remember
August 29, 2025

Courtesy and professional and was treated with respect and kindness excellent in customer service and recommend him to others More

by jankraseski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Winton
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