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Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

Riverside, CA

4.1
134 Reviews
Call Service Center (951) 688-6200

134 Reviews of Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

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August 29, 2025

The staff was very friendly and helpful. My jeep was serviced in a professional and timely manner More

by ANGELAMONIQUE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get the name?
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Sep 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for the positive review!

August 29, 2025

Austin is an excellent service advisor, always prompt to keep me informed of costs, issues and timeline. More

by horseysue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 02, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

We appreciate the nice review!

August 28, 2025

Austin is the best service advisor I've worked with anywhere. I appreciate his communication, honesty and efficiency! More

by philvise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Castro
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August 28, 2025

We alway get great service at this dealership and Basel always does a great job with our cars! More

by gvalentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel Ghandor
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July 31, 2025

Terrible! They submitted the payment for my trade in car late to the previous dealership, and, in turn, messed up my credit. I have NEVER missed a payment. Now More

by Riverside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jul 31, 2025 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Hello, we're sorry to hear that you had a poor experience at our Riverside location regarding your trade-in. We take feedback like this very seriously, and would appreciate if you could give our General Manager for the location a call, to see if there is anything that can be done on his end or to assist in any way. You would ask to speak to Casey Rasch at 951-688-6200 x1122. We hope to hear you soon so we can address any issues. Thank you.

July 13, 2024

Excellent communication about my concerns. Reliable service with escort to my vehicle when it was done. More

by cynthiagoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dio Sensi
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Jul 15, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you, we appreciate the 5 stars, and hope to see you the next visit.

May 20, 2024

Brought my 2021 jeep Grand Cherokee in 3 times for headlights and adjustment. Not fixed. More

by K.Kupchunos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyler
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May 20, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

I'm sorry to hear that you are having issues that have not yet been resolved. If you could please give a direct call to our service director Jonathan Robles at 951-688-6200 ex: 1279 , and he will be happy to help you as quickly as possible to figure how to get your issue resolved and make this right. We hope to hear from you soon.

March 22, 2024

Austin is our guy. He is knowledgeable and up to date on our vehicle needs. He is great at communicating with us and satisfies all of our expectations. More

by tazmanbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 10, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

Thank you for taking the time to post with 5 stars on Austins customer service. We greatly appreciate it !

March 01, 2024

Austin is my go to! He is kind, quick and delivers every time! I always feel taken care of here More

by Jessica Burgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 10, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM Riverside responded

And we are always happy to take care of you each visit !

February 28, 2024

I was out within an hour for a scheduled oil change. My service rep was understanding of my financial situation. More

by Lgm92504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amezquita
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