Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

Paint job Had to repaint a quarter panel on my new Dodge. Picked it up and it looked exactly like the day I bought it. The staff there is so friendly and helpf Had to repaint a quarter panel on my new Dodge. Picked it up and it looked exactly like the day I bought it. The staff there is so friendly and helpful. More

Dodge service visit So far I've have only good things to say about Moss Riverside Chrysler. Basel checked my car in when I arrived for my appointment. I waited in the l So far I've have only good things to say about Moss Riverside Chrysler. Basel checked my car in when I arrived for my appointment. I waited in the lounge area until the shuttle arrived. I had coffee and donuts while I waited. Everyone was really nice. Once my car was ready, check out was even quicker. Basel G. gave me the recommendations for my next visit and I was on my way. More

Scheduled Mauntenance It was an excellent experience in which the waiting time wasn’t that long and the technician explained everything in detail. I was treated very good b It was an excellent experience in which the waiting time wasn’t that long and the technician explained everything in detail. I was treated very good by all the staff members. More

Top Shelf Service overall. Everything was A OK!. ( great, fine, perfect ,exceptional, neat over the top. out of this world and when it's ,not you will know it. Everything was A OK!. ( great, fine, perfect ,exceptional, neat over the top. out of this world and when it's ,not you will know it. More

Amazing oil change! They are so friendly so helpful and great prices! I didnt have to wait so long and i even got a discount. I love moss bros They are so friendly so helpful and great prices! I didnt have to wait so long and i even got a discount. I love moss bros More

service was terrible Took vehicle in for 20,000 mile service & 2 recalls. Scheduled appointment online on their (the dealerships) website. Upon checking in for appointme Took vehicle in for 20,000 mile service & 2 recalls. Scheduled appointment online on their (the dealerships) website. Upon checking in for appointment was told needed service couldn't be scheduled online (then why did their system allow it!?). Advisor said he would go out of his way to make sure all needed work would be done by that same afternoon or following morning. Regardless, would update me by 3pm that same day. First day...no call back. I left 2 messages & on final attempt calling spoke to an advisor at 530pm. Was told would be ready in morning & to expect a call by 10. Next day, I started calling at 1030am (was my 20th anniversary)...after leaving 3 messages I FINALLY contacted someone & they said would be ready that afternoon by 2. Upon picking up vehicle all work had not been completed...can't put full blame on dealership due to the lacking of parts for one recall is manufacturers issue. I wasn't going to post this...but, the email I received from the dealership asked me a question (did I receive perfect service) with two answers (yes or no). If you choose no, you get taken to the dealers website to submit a review about your complaint....if you choose yes then you get taken to this website to leave a review. What a joke...only have the good reviews posted....wow!!! More

outstanding in all areas Everything about my Jeep recall visit was outstanding. My service person was very friendly and took excellent care of my needs. Your service manager Everything about my Jeep recall visit was outstanding. My service person was very friendly and took excellent care of my needs. Your service manager Austin was very friendly and answered the questions had about my Cherokee. More

Recall Repair I did not buy my car from Moss, but they have been right there to help with service on my vehicle. I will be sure to consider them for the upgrade th I did not buy my car from Moss, but they have been right there to help with service on my vehicle. I will be sure to consider them for the upgrade that I know that I will be getting in a couple of years. They have always been courteous to me and helpful. They have made good suggestions and have ultimately saved me money. I truly appreciate that. More

Keeping me on the road. It seems that there is no problem with my aging Dakota that Moss cannot fix. Even with OEM parts unavailable, they find quality parts I need to keep It seems that there is no problem with my aging Dakota that Moss cannot fix. Even with OEM parts unavailable, they find quality parts I need to keep running. Thanks Moss. More

Shady service department Brought in my dodge magnum to have a problem fixed with the car shutting off. Took them a week to replace an electrical switch. Whent to pick up my Brought in my dodge magnum to have a problem fixed with the car shutting off. Took them a week to replace an electrical switch. Whent to pick up my car and and it was left in a much worse condition then when i brought it in. My car didnt even make it off the lot, literary 5 feet before it began to sputter and the dash cluster began to light up and all the check engine lites turned on. Spoke to service person about it and he told me "hey, atleast it doesnt turn off anymore" Spoke to manager who told me to leave it again. Took them another week. Told me it would cost $2000 to fix Bought a used ram 1500 from BMW dealership in Murrieta. More