Moss Bros. Chrysler Dodge Jeep RAM Riverside - Service Center

Best service. Send me took great care of my problem They went over the top to fix my truck! They even delivered my truck on Sunday. Saved my trip the next week Thank you!! Wendell They went over the top to fix my truck! They even delivered my truck on Sunday. Saved my trip the next week Thank you!! Wendell More

Quick and professional It's close to my house I've been there before they've always been fast and professional. They keep you informed of any problems. It's close to my house I've been there before they've always been fast and professional. They keep you informed of any problems. More

Care and Attention Mr Wright and Bassel showed such great care and attention to meeting my customer needs regarding my Durango. Top of the line customer service at this Mr Wright and Bassel showed such great care and attention to meeting my customer needs regarding my Durango. Top of the line customer service at this dealership More

Everyone was nice, and I felt they made good recommendations The staff was very courteous. Their recommendations were appropriate but not excessive. Staff tried to save me money which i appreciate. CONS: Estimat The staff was very courteous. Their recommendations were appropriate but not excessive. Staff tried to save me money which i appreciate. CONS: Estimate by first sales rep (NOT Chad) was much lower than actual for same services quoted. Car took a little longer than expected, but was given an update. More

Service Department Moss has been servicing my Chrysler 300C for 10 years, 100,000 miles of over the road travel with No TROUBLES or BREAKDOWNS. Everyone was helpful Moss has been servicing my Chrysler 300C for 10 years, 100,000 miles of over the road travel with No TROUBLES or BREAKDOWNS. Everyone was helpful in up dating my needed service requirements. More

Nice to provide shuttle service. The price was a bit high forvthat kind of service should have added the transmission oil filter to be included instead of sucking up a person to make The price was a bit high forvthat kind of service should have added the transmission oil filter to be included instead of sucking up a person to make another trip later. More

Quality in customer service I was impressed from the time I placed a call. Within minutes of placing my call, I received a call back from Juan Garcia, Assistant Service Manager, I was impressed from the time I placed a call. Within minutes of placing my call, I received a call back from Juan Garcia, Assistant Service Manager, who would be handling my service needs. He gave me a time and day for my appointment; I met with him and gave him a rundown on my car, an '02 PT Cruiser. I explained to him that I hadn't had a Minor/Major service done on my car since June 2013; which had been done at Moss. He stated he would have his team take a look at it and he would get back to me; which he did and we discussed a plan of action. My car was held at Moss of a couple of days; only because a special order I requested. I must say though, everyone was quite cordial and respectful; from Juan, a car salesman, who I had ran into while waiting for a ride, a sales person in the Parts Department, and the driver who gave me a lift home. All-in-all I was extremely satisfide with my experience at Moss. Thank you. More

Service visit I had a rattle for a short period on cold start and the team was able to identify it and fix it on the first try. Also performed the 50K service. Grea I had a rattle for a short period on cold start and the team was able to identify it and fix it on the first try. Also performed the 50K service. Great service! More

20,000 miles and counting Scheduled online, all maintenance and concerns were completed in time during my visit. I've been a customer for years & atleast 3 cars, this is the on Scheduled online, all maintenance and concerns were completed in time during my visit. I've been a customer for years & atleast 3 cars, this is the only service department I trust. More

Friendly, efficient staff!!! I went in for my FREE oil change and the service was fast, courteous and friendly!!! I got my FREE donut and coffee My Dodge Journey is soooooo happ I went in for my FREE oil change and the service was fast, courteous and friendly!!! I got my FREE donut and coffee My Dodge Journey is soooooo happy! More