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Moss Bros. Honda

Moreno Valley, CA

Overview
Reviews
Vehicles
4.5
514 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 514 reviews

November 21, 2025

Bait and switch on used cars will offer lower apr only to cancel for higher days after taking car More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daisy/paul
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Nov 21, 2025 -

Moss Bros. Honda responded

We are truly sorry to hear about the issue with your APR changing days after delivery. That is an unacceptable experience. We take your feedback seriously and are investigating this to ensure transparency.

November 20, 2025

Nina greeted me took my repair request quickly. She said it would take about two hours to complete brake jobs for both front and rear. It was completely less than she estimated. She also retrieve More

by mmatsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Garcia
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Nov 21, 2025 -

Moss Bros. Honda responded

Wonderful! We're glad your brake job was completed faster than estimated and works like a new car! Thank you for the great feedback!

November 19, 2025

frankie thompson is thee best service advisor friendly and trustworthy exceptional customer service and makes me feel like a valued customer More

by estrelabunch5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frankie thomas
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Nov 20, 2025 -

Moss Bros. Honda responded

Thank you for the wonderful feedback! We are thrilled Frankie Thompson made you feel like a valued customer and demonstrated exceptional, trustworthy service.

November 17, 2025

They were very helpful with my purchase they were also very nice and I appreciate them for helping me have a smooth and easy process with my new car More

by leah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 20, 2025 -

Moss Bros. Honda responded

Thank you for the five stars! We're thrilled we could help make your new car purchase a smooth and easy process.

November 17, 2025

The service was great as the person who took cae of me let me know if a better option for my services however, when i got my battery for my fob replaced, it stopped working when it was working perfectly f More

by Gb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The female worker
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Nov 17, 2025 -

Moss Bros. Honda responded

We appreciate you recognizing our great service! We regret that the fob stopped functioning immediately after the battery change. We apologize and want to make this right.

November 15, 2025

Why is it mandatory to write fifteen words. Do you want a good rating or not? More

by fmjgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Nov 17, 2025 -

Moss Bros. Honda responded

Yes, we want the good rating! Thank you for the five stars!

November 15, 2025

Clean a d exceptional communication, with service advisor and the overall quality was great and the process was quick and easy More

by teamescobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 17, 2025 -

Moss Bros. Honda responded

Thank you for the five stars! We're thrilled to hear about the exceptional communication and that the process was quick and easy.

November 12, 2025

The service department was excellent! The staff was friendly, professional, and kept me updated throughout. My car runs perfectly now, and they finished sooner than expected. Highly recom More

by cesquivel001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Allen Smith
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Nov 14, 2025 -

Moss Bros. Honda responded

Thank you for the five stars! We're thrilled your car runs perfectly and we finished sooner than expected. We appreciate the recommendation!

November 11, 2025

Ricky was outstanding, had excellent customer service and communication was top tier. I was helped immediately and I thank him for that. More

by Karrigan Parrott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Nov 14, 2025 -

Moss Bros. Honda responded

Excellent! We're glad Ricky provided top-tier communication and customer service. We appreciate the feedback!

November 11, 2025

Always great customer service when I come to the dealership and get service for my car More

by englishdeshawn
Recommend Dealer
Yes
Employees Worked With
Mateo
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Nov 14, 2025 -

Moss Bros. Honda responded

Thank you! We are proud to consistently offer great customer service every time you visit.

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