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Moss Bros. Honda

Moreno Valley, CA

Overview
Reviews
Vehicles
4.5
514 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 514 reviews

February 26, 2026

MY ADISOR IS AWESOME, AND THE CAR IS FINE THANKS MY TIRES WERE RESET TO PROPER SETTINGS More

by mr_sfo029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANK THOMPSON
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Feb 26, 2026 -

Moss Bros. Honda responded

Thank you for the great review! We’re glad your advisor could help and that your tires are all set.

February 26, 2026

Great process, i was greeted by the greeter Who notafied my advisor Frank ! Frank is the Best S.A. I have dealt with in my 55 years of visiting dealership ! He is the following: Polite Efficien More

by MIKE_RASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Feb 27, 2026 -

Moss Bros. Honda responded

Thank you for such an incredible review! We’re thrilled to hear Frank provided such a thorough and professional experience. Taking the time to walk around the vehicle and review everything in detail is exactly the level of care we strive for. We truly appreciate your loyalty and kind words!

February 26, 2026

I feel confident I’m getting quality service at a reasonable price and trust the recommendations I get from my service advisor. More

by tiffanynparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Smith
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Feb 26, 2026 -

Moss Bros. Honda responded

Thank you for trusting us with your vehicle! It’s great to hear that our service advisor has earned your confidence and provided transparent, reliable recommendations.

February 26, 2026

Mateo helped us for our maintenance checkup on our Honda SUV. We were out in minimal amount of time. Great service! Thanks Mateo… give him a raise!! More

by GMARQUETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Feb 26, 2026 -

Moss Bros. Honda responded

Thank you so much for the 5 stars! We’re thrilled to hear Mateo took great care of you and got you back on the road quickly. We’ll be sure to pass along the kind words (and the raise suggestion 😉)!

February 24, 2026

Amazing Service! Friendly Service! The service was faster than expected! Highly recommend. 10/10 amazing More

by redjen87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Feb 25, 2026 -

Moss Bros. Honda responded

We love hearing this! Our team works hard to provide efficient and welcoming service, and we’re glad we exceeded your expectations. Thank you for the 10/10 review!

February 24, 2026

Did regular maintenance, status lights were not updated, had to call back to confirm stuck at 15% More

by Sexycasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Feb 24, 2026 -

Moss Bros. Honda responded

Thank you for your feedback. We’re glad you came in for your regular maintenance, but we apologize that the status lights were not properly updated and that you had to call back for confirmation. That’s not the level of thoroughness we aim to provide. We’ll be reviewing this with our service team to ensure better attention to detail moving forward.

February 20, 2026

Awesome friendly and very professional customer service Ricky is my guy and he just makes the visit so great . Thank you More

by ALISHAAGUIRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Feb 20, 2026 -

Moss Bros. Honda responded

Thank you for the 5-star review! We’re thrilled Ricky made your visit so enjoyable. We’ll be sure to share your kind words with him—he’ll be thrilled to hear it!

February 18, 2026

I had to bring my car back the next day because my car was leaking oil. I was assigned “Nin” as my service advisor because Scott was not in the office. She was rude and not accommodating at all. She to More

by MANDRFEBREY
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nin
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Feb 18, 2026 -

Moss Bros. Honda responded

Thank you for sharing your experience. We sincerely apologize for the inconvenience of having to return due to an oil leak and for the frustration you felt during your visit. We understand your expectation for prompt service in situations like this and regret that we fell short. Your feedback is important and will be used to improve how we handle return visits and communication.

February 18, 2026

Scott Sunds is an amazing service advisor; however, there was a problem with the oil filter leaking. More

by MANDRFEBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sunds
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Feb 18, 2026 -

Moss Bros. Honda responded

Thank you for the 5-star review! We’re glad to hear Scott provided excellent service. We also appreciate you bringing the oil filter concern to our attention and are happy it was addressed.

February 18, 2026

The process was very straight forward and Syed was very professional throughout the experience. He didn't upsell or steered towards something unrealistic. He was actually helpful in ensuring that we cover More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Raza
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Feb 18, 2026 -

Moss Bros. Honda responded

Thank you for choosing us and for the great review. Transparency and realistic solutions are important to us, and we’re glad Syed and our finance team delivered on that.

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