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Moss Bros. Honda

Moreno Valley, CA

Overview
Reviews
Vehicles
4.6
514 Reviews
The Moss Family of dealerships - Moss Bros Chrysler Jeep Dodge of Riverside, San Bernardino, and Moreno Valley, Moss Bros. Honda, and Moss Bros. Toyota - successfully operates all of their stores at an elite level of service such as the Dodge "5 Star", Toyota Signature and Honda Excel. But it's not surprising at Moss, where our motto is "to not only meet, but exceed customer expectations." In other words, "At Moss, You're the Boss!"
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27990 Eucalyptus Ave

Moreno Valley, CA

92555

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Showing 514 reviews

January 29, 2026

Knowledgeable and friendly staff that resolved all my needs quickly. They really make you feel like you matter. More

by terre0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hauso
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Jan 29, 2026 -

Moss Bros. Honda responded

We appreciate your kind words! Our team is dedicated to providing efficient, respectful service, and we’re glad we could meet your needs.

January 28, 2026

After taking it to the dealer one Saturday just for them to inspect it another Saturday for them to fix it, but for them to break another part now I have to bring it back a third Saturday More

by KYLESUGIMURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Jan 28, 2026 -

Moss Bros. Honda responded

Thank you for bringing this to our attention. We apologize for the multiple visits required and for the additional concern that occurred during your repair. Your feedback has been shared with our service team.

January 28, 2026

Need to check tire pressure on all wheels ,not just say they did . After my service 2 days later my tire pressure warning indicator came on and 3 of my tires needed air. More

by anthonyvillareal32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 28, 2026 -

Moss Bros. Honda responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Tire safety is very important to us, and we apologize that your tire pressures were not properly checked. We’ll make sure to address this with our team.

January 28, 2026

Scott Sunders was a perfect rep and it’s one of the best. All reps have been great to me in the past, but Scott exceeded my expectations. The Moreno Valley service is the best all around. Even the person bri More

by THEPOWERWITHINUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sunders
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Jan 28, 2026 -

Moss Bros. Honda responded

We really appreciate your feedback! It’s wonderful to hear Scott and the team provided such an exceptional experience. We’re glad you always feel well taken care of here!

January 27, 2026

Scott in service is awesome and always takes care of us! ! Much appreciated Scott thank you ! More

by Derick494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Jan 28, 2026 -

Moss Bros. Honda responded

Thank you for the 5-star review! Scott will be thrilled to hear your kind words—we appreciate your continued trust!

January 26, 2026

Vince Vincent was a helpful Honda dealer associate. Was very patient with us. Answered our questions with comparison of vehicles. More

by MODLCRS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Vincent
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Jan 27, 2026 -

Moss Bros. Honda responded

Thank you for sharing your experience! Vince Vincent will be happy to hear your kind words. We appreciate your feedback and your 4-star rating.

January 26, 2026

My first day there was pretty good we spoke with one of the managers and he was very accommodating and humorous as well as the sales person. The second time we went due to there being a change in finance, More

by FAITHRICHARD257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo the finance person and I forgot the sales person but it might have been Jason or Eric
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Jan 27, 2026 -

Moss Bros. Honda responded

We’re very sorry to hear about your experience, especially after a positive first visit. This is not the level of service or professionalism we expect from our team. Your concerns regarding the finance process are taken seriously, and we appreciate you bringing this to our attention.”

January 26, 2026

There was an error in parts ordering, but when the correct parts were installed, it did not take long at all and I was given a credit. I was quite pleased More

by LARRYFISHCAT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 26, 2026 -

Moss Bros. Honda responded

We appreciate the 5-star review. While we regret the initial error, we’re happy we could make it right for you.

January 25, 2026

Excellent customer service Nin Garcia is the best adviser. Knowledgeable nice professional and quick . Keep up the good work. More

by ROSA.MOORE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nin Garcia
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Jan 26, 2026 -

Moss Bros. Honda responded

Thank you for the 5 stars! We’re glad Nin Garcia provided excellent, professional service.

January 23, 2026

Everything was done to my satisfaction. Will be coming back when I have to have work done. More

by dethkitty666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Print
Jan 23, 2026 -

Moss Bros. Honda responded

Thank you for the 5 stars! We look forward to seeing you again.

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