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Moss Motors BMW

Lafayette, LA

4.7
308 Reviews

1401 Surrey Street

Lafayette, LA

70501

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Showing 308 reviews

July 13, 2015

Sales Professional I found a BMW with exactly the options I wanted at Moss, but it was 6 hours from where I live. I called Michelle Newland specifically because she More

by John in Oxford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
July 10, 2015

Gadget lady She was the most knowable woman when it came to all the new technology in my 2016 It was a great time learning what the car can really do. Thanks aga More

by Jody
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
June 22, 2015

...Second to none!! This was my second purchase through Michele. I was amazed how smoothly and easy she made the experience of purchasing a vehicle, even though it was a More

by MG82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
June 07, 2015

Present and comfortable atmosphere This was my second purchase with Michelle, she was amazing again! She cares about her customers and their service and shows it each and every time, Sh More

by JTanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion, Michelle Newland
June 03, 2015

X5 Purchased from Michelle Newline I hate buying cars, but Michelle actually made the process fun. She was always professional and very knowledgeable about BMWs. I am sure it was not More

by S.Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
June 02, 2015

The experience was great. Michelle Newland was a great person to deal with. She made everything so easy. This is our second car we purchase from Michelle in less than a year More

by Linda&jimbmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
Jun 03, 2015 -

Moss Motors BMW responded

Thanks for your review and purchase. Michelle is an asset and will be here next time you need another vehicle, so come see her! We appreciate your business, thank you again! Respectfully, Wayne Skinner General Manager/ COO

June 02, 2015

X3 purchase with Michelle Newland I never in my wildest dreams did I think I would purchase a BMW nor did I want to, but for some reason at the end of March 2015 I found myself at the More

by veronie,sheila645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
Jun 03, 2015 -

Moss Motors BMW responded

Congratulations on your new BMW! Thank you so much for your thoughtful review. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business at Moss BMW and hope to work with you for years to come. Once again, thank you and we sincerely hope you enjoy every single mile in your new BMW! Sincerely, Wayne Skinner General Manager/ COO

June 02, 2015

Michelle did it again! This was our second purchase experience with Michelle and she was amazing yet again! She truly cares about her customers and it shows in everything sh More

by e.york
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
Jun 03, 2015 -

Moss Motors BMW responded

Thank you for purchasing at Moss BMW again and being a loyal customer! It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to others as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Philisha Bey Moss Motors BMW

June 02, 2015

Great Service Michelle made the entire experience an absolute joy. She took excellent care of us and that care has continued through today. I would and have recomme More

by frank143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Newland
June 02, 2015

Michelle took excellent care of us. Awesome salesperson!' Great to do business with!! Michelle was patient ,pleasant and very professional to deal with!! She never pressured us. She is very knowledgeable abo More

by Ducote,karen11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Trotti, Michelle Newland
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