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Mossy Motors
New Orleans, LA
39 Reviews
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Showing 39 reviews
August 06, 2020
I would not recommend for service or sales Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appoi Buyer Beware!!!! SAVE YOUR TIME & YOUR MONEY I purchased a 2015 Dodge Durango (a lemon) from this dealership on July 21st. I scheduled an appointment to test drive the vehicle. I drove from Pascagoula, MS under the impression that the cosmetic damage was fixed. It is only right to assume that I was lied to in order to get me there, because there’s a review on this page stating a similar experience. When I arrived to test drive the vehicle I immediately noticed the damage. Eric, the salesman I spoke with over the phone, told me he thought I was calling about a Ram although I specifically said a BLACK 2015 DODGE DURANGO that is showing cosmetic damage on front bumper on the CarFax report. The sales manager, Kirk, promised to fix the bumper and to touch up anything else on the vehicle. I made him aware of the tail light having a small crack in it. He stated that the crack was nothing to worry about because water wouldn’t get in it. That turned out to be a lie! It rained the very next day and the light filled up with water! When I took my vehicle back (keep in mind that I live in Mississippi) to have the damage fixed I was assured that it would be completed in 2 days. Well 2 days actually turned into 9! I was patient due to the weather conditions and still holding onto hope that I vehicle that I paid over $10k cash for would be in excellent condition once the dealership was done with everything. I was wrong again!!! Not only did they have my truck for a total of 9 days, but they simply spray painted (no exaggeration) over the cosmetic damage! The scrapes and scratches were still very very noticeable!The tail light still had water in it! After bringing this to their attention I was told that the service guy replaced only the cracked side. That made zero sense if both sides had water in them! A nice salesman by the name of Keenan offered to take my truck back to service and to have them “fix” the light. Couldn’t get any worse right? Think again...the truck is actually a lemon. It is stalling after only 2 weeks of having it and the check engine light has miraculously came on. I now will have to wait until next week before the Dodge dealership in my area can service it. SAVE YOUR TIME AND MONEY. THESE GUYS ARE CROOKS! I believe they have some nice vehicles but they also have lemons and will not hesitate to take your money for one. More
by A Lewis
Employees Worked With
Eric, Kirk Gundorf, Kenneth Giles, Michael Jourdan
Helpful January 24, 2018
I would Highly recommend this dealership. I highly recommend Mossy Motors. Their team is excellent. They are the best. Mike Collins gave me the best service. He was outstanding. He helped me t I highly recommend Mossy Motors. Their team is excellent. They are the best. Mike Collins gave me the best service. He was outstanding. He helped me through the entire process and stayed with until the end. He is the Best. I definitely will be coming back to them when it is time to buy another vehicle. I recommend them highly. More
by Gordon F Schafer Jr CPA
Employees Worked With
Eddie, Michael Collins
December 29, 2017
Mossy is the Best The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like The MOSSY team is solid, the best in the business. There are GMC dealers right up the street from my house but I go to mossy where they treat you like family. More
by Sixoner
Employees Worked With
David Ceritelli, Aaron Miller, Kirk Gundorf, Dave Martz, Christopher Burley, Michael Jourdan
June 10, 2017
good experience Everyone was very friendly and helpful. The purchase of a car can be very stressful and Mike made the whole process much more pleasant than I expected Everyone was very friendly and helpful. The purchase of a car can be very stressful and Mike made the whole process much more pleasant than I expected it to be. More
by Shopper
Employees Worked With
Michael Collins
June 09, 2017
Great Easy Experience I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments I traded in my 16 GMC Sierra for a 17. My salesman was Chris Burley, I told him what I was looking for in a newer truck and where i wanted my payments to be and he hit the spot. From the salesman, to the sales manager & finance manager it was an overall quick and easy process. Also Mossy Motors beat the previous dealers I had looked at in price but almost 5k. Thanks fellas! More
by DThomas504
Employees Worked With
Kirk Gundorf, Christopher Burley, Michael Jourdan
June 01, 2017
Better than I thought I was very nervous shopping for Cars and it was very stressful going from dealership to dealership Looking for what I wanted . When I arrived at M I was very nervous shopping for Cars and it was very stressful going from dealership to dealership Looking for what I wanted . When I arrived at Mossy Motors Chris greeted me on the lot, then from there we looked at several different vehicles. I appreciated his time and his patience with me and my wife I will surely recommend him to anyone looking for a vehicle. More
by DaveN323
Employees Worked With
Kirk Gundorf, Christopher Burley
May 31, 2017
Smooth pressure-free purchase, The experience was wonderful. There was no pressure and Chris did a great job of being informative but never pushy as he showed several cars. He was The experience was wonderful. There was no pressure and Chris did a great job of being informative but never pushy as he showed several cars. He was genuinely interested in helping me find a nice reliable used car. Thanks! More
by HappyCamper
Employees Worked With
Christopher Burley
May 25, 2017
Respectful and fast We found a car we liked online, and I was able to schedule a visit very quickly and easily. Met with Chris, and he was very helpful, respectful and co We found a car we liked online, and I was able to schedule a visit very quickly and easily. Met with Chris, and he was very helpful, respectful and considerate of our taking our time to make the best decision. Final negotiations were relatively quick and easy. Got a great deal. Michael Jourdan was great too, lightning fast, while being extremely thorough and well-spoken, walking us through everything to make sure we understood our terms, etc. Highly recommend Mossy! Ask for Chris. More
by chris5150
Employees Worked With
David Ceritelli, Christopher Burley, Michael Jourdan
May 01, 2017
Great Sales Man - Great Car We had a great salesman Christopher Burley, I would ask for him if you are interested in getting a new Buick. I love my car. We had a great salesman Christopher Burley, I would ask for him if you are interested in getting a new Buick. I love my car. More
by 4phyllis64
Employees Worked With
Christopher Burley
April 20, 2017
Mossy Motors were the best to buy a car and not a long wait. Please go see Chris Burley and Mr. David C they are the best over there, plus Mossy have some awesome cars for sale. Run for It!!! Please go see Chris Burley and Mr. David C they are the best over there, plus Mossy have some awesome cars for sale. Run for It!!! More
by Sheila Williams
Employees Worked With
David C, Christopher Burley
