Mossy Nissan Poway

The real test of a dealership is how they treat you after the sale, and Mossy Nissan Poway exceeded every expectation. When I returned for my Simoniz application and detail, Tim, Jayson, and Gael greeted the sale, and Mossy Nissan Poway exceeded every expectation. When I returned for my Simoniz application and detail, Tim, Jayson, and Gael greeted us like old friends and even admired my daughter's bedazzled Mossy Nissan plate frame. When our one-hour appointment turned into several hours, without hesitation they offered us a complimentary rental so I wasn't stranded with my infant and my older kids could still make it to their friend's birthday party. They helped us transfer everything over and happily went back to my Pathfinder multiple times for the things we forgot...including my phone charger! 😂 They already had my money, but their customer service never changed. That kind of care is rare, and it's exactly why they've earned a lifelong customer. Thank you for going above and beyond! More

After shopping 7 Nissan dealerships, I was exhausted by changing numbers, high-pressure tactics, and dealers requiring financing and warranties just to honor a price. Mossy Nissan Poway was the complete op changing numbers, high-pressure tactics, and dealers requiring financing and warranties just to honor a price. Mossy Nissan Poway was the complete opposite. A huge thank you to Sophia, who won me over with her empathy, honesty, and genuine client-first approach in what can often feel like a man's world. Gael was an outstanding salesman and even spent time playing Hangman with my daughters along with the manager Jayson making what could have been a long day one they'll actually remember fondly. Thank you to Tim, the finance manager, for finding great financing and taking the time to customize a warranty that fit my needs instead of trying to sell me something I didn't want. And a special thank you to Jayson for going above and beyond to earn my business. He gave me one of the most competitive deals and repeatedly reminded me that if the numbers didn't work for me, I was free to walk away. That's the least pressure I've ever felt buying a vehicle, and it's something every consumer should remember—you can always walk away. The biggest surprise? My 8-year-old and 12-year-old daughters spent nearly five hours at the dealership with no kids' area and both left saying it was "the best time ever." That says everything about the hospitality and atmosphere the team created. We drove home in our brand-new 2026 Pathfinder SL feeling excited instead of exhausted. And with the amazing competitive deals made I for the first time ever woke up with 0 buyers remorse anxiety! One final note: after I purchased my vehicle, Mossy Nissan El Cajon called to say they could beat the deal by another $500—after previously requiring financing and expensive warranty purchases to get their pricing. By then, my decision had already been made. Price matters, but honesty, consistency, and how you're treated matter even more. Thank you, Mossy Nissan Poway, for earning our business. I would recommend you without hesitation! More

On 6/11/2026 we bought a 2026 Nissan Rogue Dark Armor from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given without haggling over it and accepted the trade-in price with no haggling. Now the not so nice part of the business with your dealership. Three days after we took the car we got a call saying we needed to come in to sign a paper the finance man forgot we needed to sign. I am disabled so we loaded me and my walker into the car and came to sign the missing form. Two weeks after we have the car we called the San Diego County Credit Union (SDCCU) that you found for the financing of the new car purchase and they said that from 6/11 to 6/22 the car was non "funded". What ever that means, they sounded like it was a big deal and important. So far so good. NOW hold on: We sat for 2 hours signing finance documents and when finished we were told the car was not dealer prepped because there was nobody available to prep the car for us but they did fill the gas tank, well was very nice, Thank you. We were told to just come back and we could sit for two hours in my walker while someone preps the vehicle. THAT IS NOT GOING TO HAPPEN. We took the car home and noticed it had the license plate holder from Kearny Mesa Nissan. I would have thought that at least you would want the free advertising my neighbors, friends, relatives and businesses around town would see if you put your Poway Nissan license plate holder on the car, but what do I know? SO the windows are dirty, not cleaned and two weeks later we use the windshield wipers and washer to clean morning fog and dust off the windows. GUESS WHAT? The window washer fluid is not filled. OH WELL. Now I wonder if the engine has been filled with oil or should I just wait for the engine to fail? DON'T WORRY, We always use the dealership where we bought the car for ALL maintenance, service and parts. I am hopping your maintenance and parts departments are better at serving the customer than the dealership so far. More

Everyone I came in Contact at this Dealership was Amazing!! I will definitely recommend them to my friends and family 10 out of 10 Very respectfully Elena Lopez Amazing!! I will definitely recommend them to my friends and family 10 out of 10 Very respectfully Elena Lopez More

Very good , costumer oriented and I found very comfortable and at home as well as a good costumer service, thank you for the time dealing with me, God bless you. comfortable and at home as well as a good costumer service, thank you for the time dealing with me, God bless you. More

If you’re shopping for a Nissan I highly recommend you going to Poway Mossy Nissan and ask for Art Perea. He is easy going made the experience great and not pushy did not make me feel pressured and was wi going to Poway Mossy Nissan and ask for Art Perea. He is easy going made the experience great and not pushy did not make me feel pressured and was willing to negotiate and also drove an hour to pick up the car we wanted from another dealership. More

Luca, our sales agent is very professional and very respectful. Even his manager. We felt totally at ease. That's one thing I tried to avoid, offensive and disrespectful sales people. My wife and I did respectful. Even his manager. We felt totally at ease. That's one thing I tried to avoid, offensive and disrespectful sales people. My wife and I didn't experience that at all. More

We bought a new Nissan Rogue yesterday and couldn’t be more pleased with the car, the dealership and our sales consultant, Claudia Lynn. I highly recommend the Rogue—handles well and makes driving fun! Ev more pleased with the car, the dealership and our sales consultant, Claudia Lynn. I highly recommend the Rogue—handles well and makes driving fun! Every person we dealt with at Mossy Nissan Poway was helpful, courteous and professional. Claudia was an absolute delight and absolutely pointed is to the right car. Whenever we need a new car we will definitely look forward to going back to Mossy Nissan. More

I had a fantastic experience at Mossy Nissan Poway. Luca Mellana was my Sales Consultant and I simply can’t say enough great things about him. Luca is amazing! He is extremely knowledgeable, very po Luca Mellana was my Sales Consultant and I simply can’t say enough great things about him. Luca is amazing! He is extremely knowledgeable, very polite, patient and kind, and he provides excellent customer service. He is not pushy at all. Luca makes the car buying experience an absolute pleasure! I highly recommend Luca Mellana and Mossy Nissan Poway. More