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Mossy Nissan Poway

Poway, CA

4.7
63 Reviews

14100 County Highway S4

Poway, CA

92064

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Showing 63 reviews

May 02, 2024

Excellent customer service. Joey made the experience of purchasing my first car so very enjoyable. More

by annabelleasagi13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Costales
May 02, 2024

Artem was very helpful and easy to work with for our son who was buying his first new car. More

by LV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Tomasello, Artem Gusev
April 27, 2024

First time dealing with Mossy Poway, they were very nice, explained all the details to me and got me a GREAT deal. Thank you Mossy Nissan Poway! More

by Admin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hoefler, Vince Tomasello, Luca Mellana
Apr 29, 2024 -

Mossy Nissan Poway responded

thank you; we appreciate your feedback!

April 10, 2024

I had a great experience dealing with Artem and the sales team here. They got me a good price with good terms. Artem went above and beyond by driving my vehicle home as I did not trade in my existing vehicle More

by Dsmccabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bernier, Artem Gusev
Apr 12, 2024 -

Mossy Nissan Poway responded

Dsmccabe, reviews like this give us motivation and help us ensure we provide high-quality care.

April 10, 2024

I had a really good experience buying my car from this dealership. The process was very smooth and simple. Thanks to Luca and team for the assistance. More

by hanschristian2710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luca Mellana, Brian Bernier
Apr 12, 2024 -

Mossy Nissan Poway responded

Hanschristian2710, we really appreciate your positive review!

March 28, 2024

My experience was good. They worked with me to get the car I wanted at the price I could afford. Love my new truck. More

by Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bernier, Artem Gusev
Mar 30, 2024 -

Mossy Nissan Poway responded

Grant, we are so pleased you enjoyed your visit to Mossy Nissan Poway!

March 23, 2024

Avoid! Spent $20k on a car which the overly pushy sales staff repeatedly assured us was in perfect condition, had just had full servicing and no problems wh More

by James C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Hoefler, Vince Tomasello, Darren Sheppard
Mar 23, 2024 -

Mossy Nissan Poway responded

Hi James, Thanks for the review, everything promised would be in writing, we are sorry that we were unable to take care of the cosmetic concerns you had several months after purchase, however the purchaser of the vehicle would possibly be able to discuss what was told since you were not part of the purchase transaction. Have a great day

Mar 23, 2024 -

James C responded

EDIT: My concerns are not cosmetic. The seal on the door is broken meaning it does not open and close properly. A separate window doesn't close without making a loud cracking sound and is clearly in need of repair before it breaks. In the words of your service team "the component or condition may worsen and CEASE TO FUNCTION at all until repaired". The car is even missing the front passenger floor mat which still hasn't been given to me! You are lying when I you say the concerns after several months. I informed them ONE DAY after purchase, as evidenced in my photo on my Google and yelp reviews. Stop telling lies!

Mar 24, 2024 -

Mossy Nissan Poway responded

Any powertrain related concerns would be covered by the vehicles remaining warranty, please contact any nissan dealer to verify the terms of the warranty, we will gladly answer any questions you may have and are welcome to call the dealership, have a great day

March 13, 2024

Very good experience from Mossy Nissan Poway dealership. Everyone was kind, professional and helpful. Special shout out to Luca Mellana, David Sapp and Vince Tomasello for the positive service. More

by D Currence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince Tomasello, Luca Mellana, David Sapp
Mar 15, 2024 -

Mossy Nissan Poway responded

D Currence, we're so glad that we were able to go above and beyond your expectations!

March 04, 2024

Won’t be going back to this dealership. To make a sale they promised my last lease payment would be voided if I purchased my vehicle on this particular day which I did. Never got the money More

by Sldavies140
Finance Experience
Recommend Dealer
No
Employees Worked With
Luca Mellana, Brian Bernier
Mar 07, 2024 -

Mossy Nissan Poway responded

We are sorry your autopay went through after you traded in the car we are willing to assist you with getting your money back from the bank that you paid it to, please contact our finance department to help you thanks

February 28, 2024

Everyone was helpful, friendly, and polite. Vince worked hard to get the deal done. The finance guy (sorry forgot his name) was pleasant to chat with, and let my wife and I try a couple flavors More

by Ryen and Betty
Recommend Dealer
Yes
Employees Worked With
Vince Tomasello, Luca Mellana, Marcus Arias, Brian Bernier
Mar 02, 2024 -

Mossy Nissan Poway responded

Ryen And Betty, we are very happy we could provide you with a positive experience!

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