Mossy Nissan Poway

Sales staff was friendly, had the answers I needed and got me a deal I was happy about, glad to have met this amazing team and looking forward to future business with them got me a deal I was happy about, glad to have met this amazing team and looking forward to future business with them More

I was impressed with the customer service provided by Mossy Nissan Poway. I went just to look around and when I arrived I was greeted by Luca. It showed me around and I felt in love with the Sentra! Just Mossy Nissan Poway. I went just to look around and when I arrived I was greeted by Luca. It showed me around and I felt in love with the Sentra! Just an hour later I ended up buying the car and I am so happy! If you go to Mossy Nissan Poway ask for Luca! More

At first I had went to nissian kerney Mesa my experience was terrible. Went in to buy a car talked about the price, and they asked me if I had wanted to purchase an extra $14,000 worth of add ons. When I sa was terrible. Went in to buy a car talked about the price, and they asked me if I had wanted to purchase an extra $14,000 worth of add ons. When I said “no “ they denied me to purchase the car. TAKE YOUR MONEY TO NISSAN Poway AND ASK FOR NOAD MEDERIROS! He was super nice and helpful, within days got the car I had wanted! Recommend him and this location! More

Sales department I would not recommend any one to dealership .I am talking about mossy Nissan Poway.these people are nothing but liers.I bought a 2014 Nissan sentra sv I would not recommend any one to dealership .I am talking about mossy Nissan Poway.these people are nothing but liers.I bought a 2014 Nissan sentra sv.the car was a certifid car.it all starts in the sale department.I bought a service contract one week later I decide I don't want it .I went to dealer chip to cancel.they almost didn't even want to talk to .as this day they never turn in paper work now I am going to take them to court.I have called Berne the internet sales manager.I must have called him 10 times left message he never return my call.now I am going to do this the hard way.they all so sold me the car out of gas.I ask about the gas Berne did nothing about it.I made agreement with Berne to get my car tinted.I tried to call Berne to set a appointment.never happens.I never got gas for car ethier.do not ever go to mossy Nissan Poway to buy a car Berne is a lier and so is Jason the sale manager.as done as the dealer chip got the check from financial center boy they did not want to talk to me at all.what kind of dealer is this. More

Amazing Customer Service !! I came to mossy Nissan poway and I don't regret the commute from Temecula one bit. John Acevedo explain me the vehicle I wanted very well. There were I came to mossy Nissan poway and I don't regret the commute from Temecula one bit. John Acevedo explain me the vehicle I wanted very well. There were things I didn't know about it even though I did my research. I definitely recommend John ! Ask for him More

Go See han Purchased my vehicle from han. Great service. He understood our needs and was able to get me a car at my budget. I would recommend him to anyone. Purchased my vehicle from han. Great service. He understood our needs and was able to get me a car at my budget. I would recommend him to anyone. More

See Joey C! The start of the new year means a brand new car (at least for some people that's been driving the same car forever like me). I chose Poway Nissan to s The start of the new year means a brand new car (at least for some people that's been driving the same car forever like me). I chose Poway Nissan to start my search and luckily, it was also the end of my search. Was approached by Joey C. and immediately was at ease by his unassuming attitude and friendliness. I appreciate that approach because like most, i was already on the defensive. He showed me several vehicles (I only needed a commuter car). We test drove the Nissan Altima and he knew that car like the back of his hand (even the options). I'm still deciding which Nissan to purchase at the moment but would recommend Joey C at Poway Nissan if you want superior, no hassle, service. Seriously, I was that impressed! More

Customer for life! I was having some issues with my car and brought it into the services dept to get it checked out. Darren was awesome and was able to find out the issu I was having some issues with my car and brought it into the services dept to get it checked out. Darren was awesome and was able to find out the issue with my 08 Sentra. Unfortunately the cost of repair exceeded what I was expecting and decided to see about getting into a new car instead. Darren referred me to Joey, in the sales dept. I'm assuming Joey is his go to guy and I can see why. Joey started off with finding out the issue I was having with my vehicle and knowing that cost was a deciding factor on my decision he helped narrow down a couple of different cars. Since I had a Sentra, he showed me one of those and an Altima. I decided to drive both to make a comparison. I decided to see what they were able to do on an Altima since it had a bit more room and power than what I was used to. Once we narrowed down an Altima for me, George and Brandon, the sales and finance managers, gave me a couple of different options that would work with my budget. I ended up going home with a 2016 Nissan Altima SR. All of the staff are very friendly and seemed customer service oriented. I'm not too sure why car dealerships get a bad wrap when they have people like Joey in the business. He took the time to get to know me and understand my needs, which is rare in this industry. They have a customer for life! More

Happy customer Great service! I was able to get the deal I wanted . Mark was very outgoing and was able to answer all my questions and concerns. I will sure be comi Great service! I was able to get the deal I wanted . Mark was very outgoing and was able to answer all my questions and concerns. I will sure be coming back! More

Fraudulent My wife's car was totaled so we had to replace it. We stopped by Mossy Nissan Poway to do some test driving. At the time we were not sure how much we My wife's car was totaled so we had to replace it. We stopped by Mossy Nissan Poway to do some test driving. At the time we were not sure how much we qualified for through California Coast Credit Union because we financed with them before and were very happy. Upon discussion of this with the salesman he stated that Cal Coast was one of their preferred lenders. So considering that we decided to run the numbers through them. THE FACT THAT THEY COULD FINANCE THROUGH CALIFORNIA COAST WAS THE ONLY REASON WE BOUGHT THE CAR THAT DAY. After discussing this point with the salesman and the manager THEY SOLD THE LOAN TO WELLS FARGO. After finding this out too late for them to fix it, I guess they already got payed that nice sum of money from Wells Fargo, I talked to California Coast and found out that Wells Fargo pays a lot more for the loans than they do. I then tried to get another key made, since our car only came with one and a new one was $200. I figured it was the least they could do since they promised one thing then did another so they could make more money. But that took about 2 weeks with the manager blowing me off saying he would see what he could do and he would call me back and never would. Eventually I went above his head to try and get the second key free and that guy BS'd me like non-other. When I explained the situation he told me, without knowing my wife's credit score, that she did not qualify for California Coast. He then pulled up a PDF on his computer, which is the equivalent of pulling a piece of paper out of his pocket, and pointed to the 500 - 600 credit score are that showed the interest rate we got and said that that is where she qualified. My wife's credit score is around 750. In the end he finally gave me a key which should have been with the car in the first place. Despite how terrible, shady, and manipulative the salesmen were I would still recommend it because Nissan makes a good car and we were happy with the price. So there are great deals just go prepared and make sure you get what you want. More