Mossy Toyota

Auto Spa I recently purchased a brand new car from a different Toyota dealership. It's white and it's been about two weeks and needed a car wash. I was scared I recently purchased a brand new car from a different Toyota dealership. It's white and it's been about two weeks and needed a car wash. I was scared to take it anywhere but a dealership to get it washed as I do not have the means to hand wash it myself. Overall the service was great, timely and they installed the all weather floor mats I purchased while waiting for my VIP Executive Wash to finish. Brian was a pleasure to work with and updated me while we were waiting in the lounge area with my child. My only qualms were that they claimed the license plate frames broke in the wash so they replace the previous dealership's frames with their own, that there were a few droplets of blue windshield wash fluid on the tailgate of my vehicle and some water that trickled down the back window after we drove away. My car is still cleaner than before, and I am pleased that my paint job still looks great (no swirls or scratches like I've heard of from other places) so I will still come back for future washes. More

The best customer service ! Mossy Toyota in Pacific Beach is truly the best car dealership I’ve ever encountered. The people who work there are without question the best you will Mossy Toyota in Pacific Beach is truly the best car dealership I’ve ever encountered. The people who work there are without question the best you will find in the business. From the minute we walked in and bought our new car everyone made our experience one that focused on the fun and great feeling of getting a new vehicle . We all know there is a lot of paperwork and business to be done but the people here made it feel enjoyable so we could focus on the great parts and not the red tape . The maintenance and work crew are not to be topped. They are so friendly that some people I’ve known for years don’t match up! Lol.. THE BEST! More

Brian Robitaille Brian is a welcoming face to the Mossy Toyota Service Center. He is always very helpful in getting you in and out in an efficient manner. He also give Brian is a welcoming face to the Mossy Toyota Service Center. He is always very helpful in getting you in and out in an efficient manner. He also gives good advice for maintenance on your vehicle right before leaving the site. He offers many services and makes sure to check in on you from time to time to see how your wait is going and if there is anything he can do for you. Quality employee and great service! More

Oil Change, Excellent Service I was pleasantly surprised by Brian R.'s enthusiasm and professionalism. He greeted me very lively and was crystal clear on my service (10,000 mile c I was pleasantly surprised by Brian R.'s enthusiasm and professionalism. He greeted me very lively and was crystal clear on my service (10,000 mile check up and oil change). I knew I was in good hands and he took pride in his work. I just wish the dealership would offer free car washes like other dealerships. More

Easy and comfortable I just visited the dealership to look at Suv's but my lease isn't ending for several months. The sales guy was very understanding and took the time to I just visited the dealership to look at Suv's but my lease isn't ending for several months. The sales guy was very understanding and took the time to walk the lot with me and gave me a lot of useful information on different models. I appreciate his patience and not being pushy with me. I will be back closer to my lease end. More

That Chris Keppel Sure is amazing This place is beyond great, I've been going here for the past 7 years for leases and purchaches. One employee you stands out above the rest is Chris This place is beyond great, I've been going here for the past 7 years for leases and purchaches. One employee you stands out above the rest is Chris Keppel, he is one of the finance managers. His is easy to talk to, explains all the products to you in detail so you know exactly what you're getting and breaks down the price per month for each service. I would highly recommend getting your financining from Mossy Toyota through Chris Keppel. More

fast and efficient Came in last night around 5pm with my husband and we were finished with a very thorough car delivery where our sales person went over every detail a Came in last night around 5pm with my husband and we were finished with a very thorough car delivery where our sales person went over every detail and hooked up our bluetooth by 8pm. Not too bad! In the past it's taken hours at other locations. Could not be happier with our 2017 Highlander and will definitely refer friends. More