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Mossy Toyota

San Diego, CA

4.5
737 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 737 reviews

October 20, 2026

I’m writing to share my experience in hopes it leads to improvement. My 2026 Toyota Grand Highlander has been at Mossy Toyota’s Collision Department for over 36 days waiting for a rear liftgate window rep More

by carlos56garza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Mossy Toyota responded

Carlos, we understand and we share your disappointment that an estimated arrival date has not been provided. Please know that we have made the request to Toyota and have done what is currently within our control to help move this matter forward.

Oct 20, 2026 -

carlos56garza responded

Mossy Toyota, let’s be honest. if you share the same disappointment as A customer of Toyota you guys have not put the customer first. I am not asking for much. I have not been provided with five star care. The communication from you guys is very poor. No return calls. or solutions. to help the situation. I have suggested different options to help out and still have not received a phone call back on those options. Provide a renter car/long factory glass for the meantime, it comes in. and updates on where it is at. It’s very concerning that you guys only respond when someone writes a review. I still have not heard back from you guys. The first time you responded was to have me take it down. It’s not how review works you guys can reach out to me at any time as I am still waiting for my response from you guys.

September 10, 2026

Erick made buying my Camry a genuinely great experience. He took my offer seriously from the start and worked hard to secure the deal — no runaround, no games. He clearly knew the vehicle inside and out and More

by Grasbergerjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick
September 08, 2026

James Duque was super friendly and communicative when I was buying my first EV. I appreciated the low pressure sales environment as well. Highly recommend him and the team at Mossy Toyota! More

by Reed Harrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Duque
Sep 09, 2026 -

Mossy Toyota responded

Thank you, Reed! We’re glad James made your first EV purchase friendly, informative, and pressure-free. We truly appreciate your recommendation and thank you for choosing Mossy Toyota!

January 05, 2026

Great dealership! Our salesman Mr.Ozuna was friendly and professional. He answered all the questions we had. Awesome experience. More

by scott856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Ozuna
January 01, 2026

My husband and I purchased a 2025 RAV4 and my sales person, Emilio Ozuna was fantastic! Deciding between hybrid or gas he was patient with answering all our questions. Emilio made us feel valued as a c More

by scottsfj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Ozuna
December 31, 2025

I've had my Toyota Sequoia for 25 years and started looking at a new car in May but wasn't exactly sure which one I wanted; a Tacoma or 4 Runner. Emilio Ozuna was very patient and showed me every car More

by Happy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Riedinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio Ozuna
November 21, 2025

Luis Carreon was very helpful and courteous in finding our new car. He went the extra mile in locating the Highlander XLE Hybrid that would fit our budget. More

by dzachary54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Carreon
September 17, 2025

needed out the door printing for a land cruiser. did not get the email with the outdoor price. More

by jsuter2020
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny
June 08, 2025

Second Purchase. This was an incredible experience. Salesperson Ryan was patient, courteous, informative, knowledgeable, and shared his experiences with his own car t More

by msmaisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Wooldrige
May 20, 2025

Best dealer I've ever done business with. I highly recommend Mossy to everyone! Find James Contreras, he's the best! More

by Sawyer09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Lowenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Contreras
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