Mossy Toyota

We had been to many dealerships and dealt with many salespeople, and still were fairly uncertain of what car we wanted. Before we arrived we had talked to Reuben over the phone, but as he was with som salespeople, and still were fairly uncertain of what car we wanted. Before we arrived we had talked to Reuben over the phone, but as he was with someone else when we came in he placed us in the capable hands of Bob. Bob was terrifically knowledgeable and patient with all of our questions and uncertainty. In the end, after giving us ample time to come to an informed decision, he helped us through the financing procedure as quickly and painlessly as possible, accommodating us thoroughly. The experience left us not only willing to recommend Bob and Mossy Toyota, but eager to return. More

The dealership was courteous, friendly and patient. They answered my questions and allowed me to take an extended test drive. They worked to get me through their process as quickly as they could, I never fe answered my questions and allowed me to take an extended test drive. They worked to get me through their process as quickly as they could, I never felt as if I was sitting around waiting for things to happen. More

Bob was great. He answered a lot of my questions on the phone. I didn't want to come down until I knew we would get approved for financing and that they had the car at the price i needed. He took care of a phone. I didn't want to come down until I knew we would get approved for financing and that they had the car at the price i needed. He took care of all of that before I got there and had the car waiting outside when we pulled up. Thanks Bob! More

Gill Frank was exceptionally good at taking care of my particular needs. Gill was patient and never pushy. He worked very hard to earn my business. The day of the sale, he remained on site for fours pa particular needs. Gill was patient and never pushy. He worked very hard to earn my business. The day of the sale, he remained on site for fours past the time he was to have been done for the day. This was the best car buying experience I have had. More

Larry was really great to work with. Understood our needs and didn't pressure us into making a decision, which helped us feel comfortable with our purchase. Everybody there was friendly, professional a needs and didn't pressure us into making a decision, which helped us feel comfortable with our purchase. Everybody there was friendly, professional and I would recommend them to anyone wanting to purchase a new or used car. More

I was impressed with the quality of service I received. Larry and Gil were very nice and courteous. I felt very comfortable this was my third time visiting a dealership, but this last experience had my bus Larry and Gil were very nice and courteous. I felt very comfortable this was my third time visiting a dealership, but this last experience had my business because it was the best. If I were to ever need another vehicle or if I have a friend who needs a vehicle I will be sure to refer them to this dealership. Thanks once again. More

I had decided to purchases a 2010 Toyota Tacoma. After finding there were nearly a dozen Toyota dealerships in San Diego County, I decided to call several of these for price quotes. Working on my list, I finding there were nearly a dozen Toyota dealerships in San Diego County, I decided to call several of these for price quotes. Working on my list, I got to Mossy Toyota and spoke with Reuben. He was clear an concise during our conversation. He understood that I was price shopping and thus took care of me from this perspective. He suggested that I bring the quotes from other dealers I had spoken with into Mossy Toyota, and that he would do his best to beat the other quotes. True to his word, when I arrived he first showed me that he had more Tacomas in stock than nearly all the other dealerships in town. Within two hours I had left the dealership as a new owner at the price I had offered. Ruben took no detours in his approach to getting me the truck I wanted. No heavy sales pitch. I am extremely satisfied with the professionalism I received working with Reuben. More

Reuben Yorba, at Mossy Toyota in Mission Bay Drive, was the main reason I purchased a 2010 Prius. He was friendly, informative, and very knowledgeable. He was willing to go above and beyond. I like the the main reason I purchased a 2010 Prius. He was friendly, informative, and very knowledgeable. He was willing to go above and beyond. I like the soft sales, if Reuben would have been pushy and rude as many other sales people I have encountered, believe me, I would not be a driving the 2010 Prius from Mossy. Reuben, I know selling vehicles is a very competitive business, but at the end of the day we purchase a vehicle because of the experience that the sales person gives us. You were absolutely great! Mossy’s practice of having customers fill out a credit application in order to get a price quote, has to go!! It almost chased me out of the dealership. Reuben, I hope your boss is reading this.....He should know that the Parrot Head lady will send more business in your direction and wish you much success! Sincerely, Parrott Head Lady :-) directly from Carlsbadville! More

Working with Jerry Padilla was very pleasant; he was courteous and helpful, and very patient with my multitude of questions about the two different Toyota models I was interested in. He readily answered courteous and helpful, and very patient with my multitude of questions about the two different Toyota models I was interested in. He readily answered, to my ultimate satisfaction, my questions derived from my reading of the recent Consumer's Report car issue, including concerns about Toyota's recent braking, acceleration and other recall problems. And he was also very patient with my need to delay several appointments to test drive the two cars. Finally, Jerry was very knowledgeable about the complicated ins and outs of the Prius, the numerous options available, and its various power modes. His knowledge of the RAV4 Sport, which I ultimately bought, was equally top notch. The final processing of the purchase went very quickly and smoothly. More

My experience with Mossy Toyota Scion and Bill Cooper was nothing short of excellent. Service was prompt, efficient and friendly. Mossy Toyota had a good selection of vehicles on site but when the specific c nothing short of excellent. Service was prompt, efficient and friendly. Mossy Toyota had a good selection of vehicles on site but when the specific combination of features was not available they went out of their way to find me the perfect vehicle. More