Mossy Toyota

Working with Jerry Padilla was very pleasant; he was courteous and helpful, and very patient with my multitude of questions about the two different Toyota models I was interested in. He readily answered courteous and helpful, and very patient with my multitude of questions about the two different Toyota models I was interested in. He readily answered, to my ultimate satisfaction, my questions derived from my reading of the recent Consumer's Report car issue, including concerns about Toyota's recent braking, acceleration and other recall problems. And he was also very patient with my need to delay several appointments to test drive the two cars. Finally, Jerry was very knowledgeable about the complicated ins and outs of the Prius, the numerous options available, and its various power modes. His knowledge of the RAV4 Sport, which I ultimately bought, was equally top notch. The final processing of the purchase went very quickly and smoothly. More

Salesman was very helpful with financing options and did not pressure me. He showed me car options to consider buying which ended up being the best car for me and my current needs. I did not feel rushed t not pressure me. He showed me car options to consider buying which ended up being the best car for me and my current needs. I did not feel rushed to make a selection. I've owned the car for one day and am still satisfied. More

My experience with Mossy Toyota Scion and Bill Cooper was nothing short of excellent. Service was prompt, efficient and friendly. Mossy Toyota had a good selection of vehicles on site but when the specific c nothing short of excellent. Service was prompt, efficient and friendly. Mossy Toyota had a good selection of vehicles on site but when the specific combination of features was not available they went out of their way to find me the perfect vehicle. More

mark is an outstanding representative of toyota. he is very knowledable, courteous, helpful, and a really nice guy. he made my toyota experience great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very knowledable, courteous, helpful, and a really nice guy. he made my toyota experience great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

mark is an outstanding representative of toyota. he is very knowledable, courteous, helpful, and a really nice guy. he made my toyota experience great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very knowledable, courteous, helpful, and a really nice guy. he made my toyota experience great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

From the time we walked on the lot until the time we left everyone was personable Our salesman , Doug went out of his way to accomodate us and answer any questions. He even let us drive to our home to make everyone was personable Our salesman , Doug went out of his way to accomodate us and answer any questions. He even let us drive to our home to make sure my work supplies would fit in the cargo area. The manager was helpful and nice and the credit dept. was informative without being pushy. Great overall experience. More

I ended up buying because I was exhausted and needed a car that day, but this place left me with a bad taste in my mouth. I drove over 2 hours because I was given false hope over the phone that I'd get a car that day, but this place left me with a bad taste in my mouth. I drove over 2 hours because I was given false hope over the phone that I'd get a price I wanted and after being there for four hours, I bought the car mainly out of pure exhaustion. More

This was my second car that my wife and I purchased in the last two months. We chose to go to Mossy Toyota specifically because of the amazing service that Paula Lemkuil offers. I would definetly refer M the last two months. We chose to go to Mossy Toyota specifically because of the amazing service that Paula Lemkuil offers. I would definetly refer Mossy Toyota along with Paula Lemkuil to all my friends and family. More

I was not very sure I wanted to go through the process of buying a car because It can be very stressful. Jerry made this process very smooth for a first-time buyer like myself. I had visited different dealer buying a car because It can be very stressful. Jerry made this process very smooth for a first-time buyer like myself. I had visited different dealerships before I went to this dealership on a saturday night, and they were already closed but Jerry gave me his card and he seemed so friendly that I went back the next day. Other sales people at other dealerships just didn't seem patient, or interested enough to take the time to answer my questions, or they didn't have the car I wanted. I really wanted a Yaris and Mossy Toyota didn't have one, they offered different models but I was only interested in a 5-door Yaris. Jerry said he could find me a Yaris and he did! He asked me my top three color choices, and in a few days he got me the Yaris I wanted, I even got a discount for being a recent college graduate. Overall the experience was very pleasant, I didn't have to spend countless hours at the dealership, I knew which car I wanted and Jerry got it for me. He is very friendly, to the point, and super patient with a first-time buyer with a lot of questions like myself. I'm very happy with my Yaris and with Jerry's customer service. James in the finance department was also extremely helpful, he answered all my questions, offered very detailed explanations of the contract, leasing terms, car alarm, everything. He was very friendly, and engaging in conversation, he asked about my plans for the car, and offered services for it. We even talked about music for a while! Overall I am very pleased with the customer service I received both from Jerry in sales and James in the finance department. It was a true pleasure doing business with them, I would definitely recommend anyone this dealership, specially Jerry Padilla. Oh, and he speaks Spanish which is always a plus! More

Great conversation with Bill and He is so nice to talk to. He show me the car, describe me everything about the new RAV4. The most important thing is that he always smile, which makes me feel better. I wo to. He show me the car, describe me everything about the new RAV4. The most important thing is that he always smile, which makes me feel better. I would recommend him to my friends if some one wanna buy a car. More