Mossy Toyota

Bill Cooper was great. I am on guard when it comes to car salesmen, but he really put me at ease. I fly lik he answered my questions honestly and did not pressure us into a decesion. It was the best car buyi salesmen, but he really put me at ease. I fly lik he answered my questions honestly and did not pressure us into a decesion. It was the best car buying experience I have ever had. I would definitely recommend doing business with Bill. More

Went Smooth and was out of there in a short amount of time with a good price on a new sienna. The staff was helpful and I did not feel any pressure to buy other than when I had worked out the deal that I time with a good price on a new sienna. The staff was helpful and I did not feel any pressure to buy other than when I had worked out the deal that I thought was a good one, so I bought it and am very happy with the purchase. More

After spending just a couple discouraging minutes on 2 different car lots the previous month I drove by Mossy on my way from a nearby errand. After noticing they sold Toyotas I pulled in - spur of the mo different car lots the previous month I drove by Mossy on my way from a nearby errand. After noticing they sold Toyotas I pulled in - spur of the moment. Just wondering, perhaps a different outlook in a different area... I was met in the lot by Mr. Bob Faulis and immediatly presented him with the "challanges" I was faced with while needing a new car "down the road". My current vehicle was 13 yrs old and had been a large source of repair the past year. Given my "economic criteria" Bob said "we may be able to work something out, would you like to look at any thing?". Well, Ok, why not. So I looked at some Prius models, still in my mind thinking this would be far in my future. Well, long story short, he punched in some numbers, I said I couldn't afford that. He just kept saying "I want to make you happy". The numbers were punched and repunched. I walked in at 6:00 P.M. and at 11:30 P.M. I drove out in a new 2010 Prius! I love this car more each day, it is the exact color of my dog: gold with black trim.:) My work is moving offices an additional 20 miles from my home within 2-5 months so now I have an economical fuel vehicle too. What a difference the right dealership and salesperson can make! Thank you so much! More

PAULA WAS DELIVERED OUTSTANDING CUSTOMER SERVICE, BY HELPING ME GET QUALIFIED, MAKING SURE I WAS ABLE TO HAVE A PART REPLACED WITH MY NEW PURCHASE AND OVERALL JUST WALKING ME THROUGH THE UPS AND DOWNS O HELPING ME GET QUALIFIED, MAKING SURE I WAS ABLE TO HAVE A PART REPLACED WITH MY NEW PURCHASE AND OVERALL JUST WALKING ME THROUGH THE UPS AND DOWNS OF BUYING A CAR!!! THANKS YOUR HELP PAULA!! SHAWN CREW More

I RECENTLY BOUGHT A NEW TOYOTA THERE AND IT WAS VERY GRATEFULLY EXPERIENCE, CAUSE WAS A GREAT ATTENTION BY PADILLA A GOOD GUY WHO MAKE ALL THE TRAMIT FOR GET THIS TOYOTA, I ALWAYS THOUGHT THAT BUY A CAR GRATEFULLY EXPERIENCE, CAUSE WAS A GREAT ATTENTION BY PADILLA A GOOD GUY WHO MAKE ALL THE TRAMIT FOR GET THIS TOYOTA, I ALWAYS THOUGHT THAT BUY A CAR WAS A BAD EXPERIENCE AND LOT A TIME WASTE IN PAPER PROCESS BUT THIS TIME WASNT LIKE THAT, I REALLY RECOMMENDED THIS DEALER..IF YOU ARE RUSH IN TIME.. More

I am always very nervous when purchasing a new car. I was very stressed before entering the dealership and when I got there I was welcomed by Larry who amazingly after a couple of minutes made me feel comfor very stressed before entering the dealership and when I got there I was welcomed by Larry who amazingly after a couple of minutes made me feel comfortable. He really listened to what we wanted and helped us get our perfect new car stress free. Not only Larry, but all the staff there was friendly and helpful. I will refer everyone I know who needs a new car. More

Not only did Bill make me feel so comfortable with my decision; he was outstanding with knowing what I needed and wanted. He recommended for me to go with a lesser car, in which was a smarter choice for decision; he was outstanding with knowing what I needed and wanted. He recommended for me to go with a lesser car, in which was a smarter choice for me. I was so nervous the first time I came in due to the problems with my previous car. I wanted to explore the possibility of trading in my current corolla for a new one. I bought an 08 corolla 2 years ago. This was the first new car I'd ever bought, (from Mossy Toyota) and drove off the lot with 14 miles on the car. However I swear the car was cursed. Made on the 13th on a full moon, at midnight... I swear. Everything that could go wrong with the car did; and it was brand new! I just wanted a fresh start, with a new car. I didn't want to extend my payment a whole lot, and really was looking to reduce my payment. Even though I couldn't reduce my payment with the car I chose, I am so happy. Bill and Brian allowed me to really feel comfortable with my decision. I know there is commission involved. I was in sales, and I get that everyone needs to make money; however, that "just in it to make the sale" feeling was never there. I could have said I wanted the cheapest car, with no whistles and both Bill and Brian would have obliged. I think I've told about everyone I know, many of whom are really thinking about buying a new Toyota. There have been questions about the security of Toyota, and safety. I have re-assured them that not only am I confident in Toyota, I recommend a test drive! (with Bill of course) Thank you Bill and Brian... (insert huge smile on my face here) More

Our vehicle buying experience at Mossy Toyota was the best that we have had at a car dealership. Our product consultant, Jerry Padilla, was exceptionally efficient, helpful and professional. Everyone a best that we have had at a car dealership. Our product consultant, Jerry Padilla, was exceptionally efficient, helpful and professional. Everyone at this dealership, fron the Sales Director, Sales Manager, Finance Manger to the Service personnel was outstanding. We will continue to use this dealership in the future. More

Given only 4 out of 5 for customer service because they could have offered at least water while we were discussing the "numbers", which took the longer part. Drinks were just offered at the finance dept. u could have offered at least water while we were discussing the "numbers", which took the longer part. Drinks were just offered at the finance dept. upstairs. Inspite of that, good job still. Thanks to Nick for the key protector. Thanks Jerry! More

Thanks guys. You have reenforced the many reasons I choose to shop at Mossey Toyota. Nice job Bob. You're the man. I will be sure to pass on your good name. If you ever need work, let me know. Disregar choose to shop at Mossey Toyota. Nice job Bob. You're the man. I will be sure to pass on your good name. If you ever need work, let me know. Disregard this last litttle rant. The system wants more words than I have to offer. Thanks. More