Mossy Toyota

The service and expertise I received at Mossy Toyota was the best I have ever received. I only buy Toyota vehicles and after this experience I will only buy my cars from Mossy Toyota. The customer service the best I have ever received. I only buy Toyota vehicles and after this experience I will only buy my cars from Mossy Toyota. The customer service was beyond what I have ever experienced in an automobile dealership or any other retail enviornment. The team went above and beyond by taking care of me and my family. The price of the car was better than I coould get anywhere else and they expedited the sales process quickly which they knew was important to me. I know these folks by first name and I feel like I am at home there. This is not just a dealership, it is a destination. I trust Paula Lemkuil implicitly and it is clear to me that she is going to go far in this organization. More

The last time I purchased a vehicle was 17yrs ago and I was very nervous about going through the car buying process. Larry made the experience very easy, I explained to him what i was looking for and my pr was very nervous about going through the car buying process. Larry made the experience very easy, I explained to him what i was looking for and my price range and we were able to find a suitable vehicle on my first visit.I actually found a few vehicles on your wed site that I wanted to look at, he showed them to me without trying to push me into looking at something else I was not interested in, which was one of the issues I was concerned about going to the lot.VERY APPRECIATIVE of that. Being it was a used vehicle and I am very particular Larry was very patient with me as I examined the vehicle and took care of the one issue I had with it, giving me a loaner until the next day when my car was ready for pick up. I have had the vehicle for three days now and am still happy with my purchase although I have found another issue that should be minor, but am confident that the service dept can help solve. More

Josh was incredible. He was able to help us leave with the car that we wanted. Josh was willing to work with us to meet all of our needs. We did have some issues initially but the service department went the car that we wanted. Josh was willing to work with us to meet all of our needs. We did have some issues initially but the service department went above and beyond to help us out. Overall the experience was great and we will buy our next car there. More

Our experience at Mossy Toyota was fabulous. Upon entering the dealership, we were greeted by Tommy Amonn, Salesperson. We immediately connected with him as we discussed what we type of vehicle we w entering the dealership, we were greeted by Tommy Amonn, Salesperson. We immediately connected with him as we discussed what we type of vehicle we were looking for. Tommy quickly accommodated us as he took us out to the lot and showed us a beautiful Toyota 4-runner. It had all of the features that I was looking for. We had already visited four other dealerships and were happy to see that Mossy Toyota had a 4-runner in stock as many of the other dealerships did not have any in stock which makes one's search for a vehicle all the more difficult. Well, to make a long story short, we ended up purchasing the vehicle. By this time it seemed like Tommy, my husband and I were old friends. Awesome job Tommy and it was also a pleasure working with Brian and Greg. What a nice way to start the year!! More

scott was an excellent sales man. he wasvery easy to work with. and also was very determined to make me happy. my family and i will definitly recommend scott and mossy toyota scion to fa to work with. and also was very determined to make me happy. my family and i will definitly recommend scott and mossy toyota scion to family and friends. he was also very nice and very friendly More

This was our first experience buying a new car and I dreaded the task. We first went to another Toyota dealership in the area (who shall remain nameless) and they kept promising they could get us the P dreaded the task. We first went to another Toyota dealership in the area (who shall remain nameless) and they kept promising they could get us the Prius we wanted. Every time we showed up, the person we dealt with wasn't available. When he called us back, he didn't have any information on the price...seems convenient. Eventually we got tired of dealing with them and called Mossy Toyota just to see what their inventory was. That was the best move ever. This is where we met Kyle Donovan. In comparison to the other dealers, Kyle was extremely direct and efficient. They told us they didn't have the color we wanted, but nearly every other color. We took the car for a little drive and came back to sign the papers. We got there at 6PM and left at 8:30PM with our new car! We spent the same amount of time at the other dealership just trying to get a price! Mossy doesn't seem to negotiate on price very much, but they also don't play any games. Everything is open and given at face value. I appreciated that. We might have been able to get the car for a little cheaper elsewhere, but it would have been from a dealership that we didn't trust. I'd rather pay a little more, have a positive experience, and trust the dealership I'm working with. Great job Donovan and Mossy Toyota! More

WE HAD THE BEST DEAL AND EXPERIENCE WITH THIS DEALERSHIP. MR PARRIS HELPED US MAKE A VERY GOOD DECISION. tHE fINANCE MANAGER ALSO DISCUSSED REALLY GOOD WHAT OPTIONS WE HAVE FOR OUR NEWLY PURCHASED CAR. DE MR PARRIS HELPED US MAKE A VERY GOOD DECISION. tHE fINANCE MANAGER ALSO DISCUSSED REALLY GOOD WHAT OPTIONS WE HAVE FOR OUR NEWLY PURCHASED CAR. DEFINITELY WE WILL BUY AGAIN FROM THIS DEALERSHIPO. More

This was the fastest and easiest new car purchase I have ever experienced! I have bought from vW, dodge, kia and ford and Mossy Toyota out does them all for over all customer satisfaction or at least this c ever experienced! I have bought from vW, dodge, kia and ford and Mossy Toyota out does them all for over all customer satisfaction or at least this customer! I hope that our future relationship is as good! More

I worked with several dealerships to make this current purchase. I have had many Toyotas and purchased all over the country. I am actually pleased and comfortable in saying this is by far the best experie purchase. I have had many Toyotas and purchased all over the country. I am actually pleased and comfortable in saying this is by far the best experience I have had. The salesman was well mannered,knew the car and it's features and assisted the purchase professionally.The whole process was a dream....like NOT EVEN being at a dealership and without saying more......I am sure you understand what I mean.I would certainly send someone to Tommy Amonn at Mossy for sales. The set up at Mossy did not lead me into a level by level sales push which was also outstanding. The communication came thru the salesman without harassment and haggling.There were negotiations but if you do your homework the deal will go quickly and fairly for both sides. Plus,out of 5 dealerships working bids in a two day span of time, Mossy presented the best price in the end out the door. A no pain purchase and really was fun and pleasant. How often is that said about car shopping? Thanks Tommy and the people with whom you worked to make the deal. Add to this........5's to Jennifer Wagner in the money office!!!! Breath of fresh air in her role. Professional and got the job done with class. More

Robert Petty was a punctual, knowledgable and friendly salesman. He was quick to provide information on possible vehicles and thoroughly answered any questions. The dealership as a whole was clean, orga salesman. He was quick to provide information on possible vehicles and thoroughly answered any questions. The dealership as a whole was clean, organized, and kept a variety of quality vehicles in stock. More