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Mossy Toyota
San Diego, CA
731 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 731 reviews
August 22, 2005
I bought a Scion tC, so pricing wasn't an issue with the pure pricing policy. I delt with Eric Cronin when purchasing, and the buying process wasn't so bad. However, he has been nothing but a hastle t pure pricing policy. I delt with Eric Cronin when purchasing, and the buying process wasn't so bad. However, he has been nothing but a hastle to deal with after the purchase. It takes him several days to return phone calls, and when he finally does, nothing has been done anyway. I tried to get some accessories installed on my car (specifically suspension springs) and it took over a month to get everything worked out. When everything was finally set, and the parts arived, they wasted a total of 2 days, over 10 hours, and a tank of my gas for a job that should have taken 2-3 hours. They did not under any circum stances perform up to par, and I will never take my car there again. Not even for free oil changes. I dealt with Issac Perez in the Service Department. He was fine to deal with. It was not his fault that the workers there had no idea what they were doing and wasted my time. His only fault was promising me a rental car (so I could get myself home; a 12-mile trip). The rental place wouldn't give me a car since I am under 21 (I am 20), so I got carted back to the dealership where they sent me home in the car I drove there in. It wasted 6 hours of my time and nothing got done on my car anyway. In summary, they are very nice and friendly to deal with untill you purchase the car. Once they have your money, you are meaningless to them. Forgive the language, but they do not give a xxxx about their customers. More
by cfusionpm
Employees Worked With
Eric Cronin (Sales), Issac Perez (Service)
