Mossy of Picayune

Friendly sales people and for me, the perfect inventory. Had the vehicle I was looking for was able to make a deal that I was happy with. Gave a fair deal on trade and price of the new vehicle. Had the vehicle I was looking for was able to make a deal that I was happy with. Gave a fair deal on trade and price of the new vehicle. More

Great experience ! She truly listened and helped get us the best deal for our trade in ! She completely broke everything down for us to fully understand what meant what She truly listened and helped get us the best deal for our trade in ! She completely broke everything down for us to fully understand what meant what and compared two different vehicles and at the same time helped us compare the best option for us and our business ! Thank you so very much truly !!! More

I had an outstanding experience at Mossy of Picayune. The entire staff was friendly, knowledgeable, and professional from start to finish. They made the buying process easy, answered all of my questions The entire staff was friendly, knowledgeable, and professional from start to finish. They made the buying process easy, answered all of my questions honestly, and never pressured me. The dealership was clean and welcoming, and they treated me with respect every step of the way. I’m extremely happy with my new vehicle and highly recommend Mossy of Picayune to anyone looking for a great dealership and exceptional customer service. More

The girl was very helpful. I love the car and love the color and it rides great. I love the car and love the color and it rides great. More

Buying my care from mossy was a very good experience. Melissa Herring and Adam Mason were so patient and accommodating in helping me to make my decision. Melissa Herring and Adam Mason were so patient and accommodating in helping me to make my decision. More

We recently purchased a 2018 Toyota RAV4 Hybrid from Mossy of Picayune, and Harvey Benard was the salesperson who worked with us throughout the process. Before we even visited the dealership, Harvey se Mossy of Picayune, and Harvey Benard was the salesperson who worked with us throughout the process. Before we even visited the dealership, Harvey sent my husband videos of the vehicle and made sure it was cleaned and ready for us to inspect. This gave us a great first impression and helped us feel more comfortable making the long drive to see the vehicle. Harvey was friendly, professional, and easy to work with. He clearly has a lot of experience as a salesperson and was always willing to help. After we purchased the vehicle, he followed up with us to make sure everything was going well and to ask if we had found any issues with the car. We also received a handwritten thank-you card afterward, which was a thoughtful personal touch that we appreciated. One area where the process could have been better was communication around technical details. Sometimes information took a little longer to get because Harvey needed to check with other team members before providing answers. However, he always made the effort to get the information we needed. The only aspect we did not particularly enjoy was the repeated discussion about financing. From our first visit, we had made it clear that we intended to pay cash for the vehicle. Since we live about 2.5 hours away, our first trip involved inspecting the vehicle and working through the details, which took most of the day. When we returned the next day to complete the purchase, we were asked multiple times by different staff members why we were not financing the vehicle. We understand that financing is an important part of the dealership business, but after clearly stating our preference to pay in full, we would have preferred less pressure on that topic. That said, Harvey remained courteous and professional throughout the process, and we appreciated his follow-up and customer service. Compared with other dealerships we visited during our search, we found the hospitality, communication, and overall customer care at Mossy of Picayune to be very good. Overall, we are happy with our purchase and thankful for Harvey's assistance throughout the process. We would recommend him to others looking for a vehicle. More

We truly appreciate the buying experience at Mossy Of Picayune. Mr.Wyatt Smith is a excellent sales associate who we really enjoyed working with. Picayune. Mr.Wyatt Smith is a excellent sales associate who we really enjoyed working with. More

Everyone was very kind. But most impressive was how quickly we were in and out! But most impressive was how quickly we were in and out! More

Joey Miciello is an asset to Mossy He is knowledgeable in everyone of your vehicle lines. It was a pleasure to work him and I would definitely consider Joey and Mossy for my next vehicle purchase in everyone of your vehicle lines. It was a pleasure to work him and I would definitely consider Joey and Mossy for my next vehicle purchase More

Friendly sales associates and staff! Was very knowledgeable about make/model of car which makes buying a car pleasant! Was very knowledgeable about make/model of car which makes buying a car pleasant! More