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Mossy of Picayune

Picayune, MS

4.1
44 Reviews
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241 Frontage Rd

Picayune, MS

39466

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Showing 44 reviews

November 03, 2023

8:30 oil change appt. It is 11:06 and I'm still here waiting. Why even make appointments if you can't honor them. Pitiful way to do business. More

by deanbobinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 03, 2023 -

Mossy of Picayune responded

First, I want to apologize for the inconvenience. Both of our service departments are going through the installation and training for the latest service department technology. As with new technology, the learning curve can be painful, but once our advisors and technicians are comfortable, it will handle everything from appointment, to the write-up, vehicle inspection, updates, completion notifications, as well as checkout and payment. To make up for the poor experience, I would like to offer concierge service, with a driver picking up your vehicle, leaving a loaner while the work is complete, with a complimentary oil change and detail, at your convenience. I can be reached at 601-799-5502 or you can contact Melodie at 601-799-5522, to set this up. We look forward to making amends for failing to meet your expectations. Have a great day. Roger Bacon Owner

Nov 03, 2023 -

deanbobinger responded

Thank you for the offer. A manager just came out, expressed his regrets, explanied that employees had called in sick and assured me that the service would be completed soon.

August 03, 2023

I bought a 2023 Corvette Z06 from them. Was on the"list" for about 7 months. Not bad to get a Z06! Delivery went smoothly. They kept me informed thought the whole process. Unlike a lot More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Hendry and their team of professionals.
June 24, 2022

Although I did not buy a car from them, they were so easy to work with. Amy Ingram responded to my email inquiry via text and was a pleasure. No one was aggressive or "in my face". Rock on Amy!! More

by Colleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ingram
June 23, 2022

The best car buying experience in my 63 years on the planet. From first contact to driving away in my new car, everyone was welcoming and helpful. My salesperson Brittany D’Antoni made the process relax More

by jimhelms819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany D’Antoni, Sarah
October 13, 2021

Thank you for not ever calling back even when my left numerous messages. Yall didn't fix everything on my Malibu and you also had my car all day and couldn't change the oil and we had to come back anoth More

by Shawn.ponthieux
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mossy of Picayune
January 15, 2021

We bought a low milage used Honda Accord. This car is clean, affordable and reliable. Really excited about our purchase. Our sales lady Brittany D. Gave us her full attention and good energy. She is down More

by Shea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany DAntoni
September 25, 2020

Best dealership ever. Diego is the best salesman they have very friendly and truthful. Always happy to help us with anything we need. I recommend this dealership for anyone looking for a new or new to th More

by Nemesis Vapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Delgado
August 30, 2020

From Start to Finish one of the Finest buying experiences I have had in the Last 20 years of buying cars. This Dealership should be studied by other Dealerships to understand how to treat your Customer and More

by jmbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Hayes
May 28, 2020

Great job by their sales and support staff. A very smooth and pressure free sales process. Thanks to Sarah, Scott, Amanda and the Finance manager Nick for making it a very comfortable buying experience. More

by Bryant Townsend
Recommend Dealer
Yes
Employees Worked With
Amanda, Scott, Sarah and Nick
October 22, 2019

Easiest truck purchase ever! Thank you so much Ryan Ponce for making the purchase of our new truck the so easy. We could not be more pleased with our truck, the sales staff or the More

by Kevin and Mandy Herrington
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ponce
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