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Mossy of Picayune
Picayune, MS
44 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 44 reviews
May 20, 2013
Words cannot describe what they had done to me. Called dealership to see if they had the vehicle 2011 4runner limited on the lot. Salesman Brain Ricky informed me that it was. I let him know that I was in dealership to see if they had the vehicle 2011 4runner limited on the lot. Salesman Brain Ricky informed me that it was. I let him know that I was interested in buying the vehicle and that I was waiting for my bank to approve my loan application, which they did. That Saturday we spoke over the phone and text and he informed me that he was going to pull the car off the lot cause I all had to do was come in and sign paper work and have it fax to my bank. I live in Biloxi so I was not able to be there right away so we agreed that I would be in Monday to do everything well is Monday and I showed up and they sold that vehicle. So much for communication and informing a customer of this. I drove almost an 1 hour to pick up which was pretty much mine a 4runner. Tried to sell me a vehicle and tell me if I bump up my price that I could get something else. That was not the case. This company is not professional, didn't want to work with my situation, and didn't compensate what I had to go through just to do business with them. Mike Elliot the manager tried to find me another vehicle but wanted me to up my price. Why should I bite the bullet for their unprofessionalism? I'm a military member and hearing excuses only go in one ear and out the other. Repeating sorry does not fix anything either. IF YOU'RE A BUYER DON'T COME HERE ITS A WASTE OF TIME FOR THE GAMES THEY PLAY. More
by AlanCabonilas
Employees Worked With
Brian, and Ricky
December 18, 2012
I had a great experience at Mossy of Picayune. Not only were they courteous, but I felt like I got a great price when I shopped around the area. If anything I probably spent too much of their time while de were they courteous, but I felt like I got a great price when I shopped around the area. If anything I probably spent too much of their time while deciding on the car that I was going to purchase. Overall, I would recommend this dealership to my friends and family. More
by mionjacon
Employees Worked With
Frank
July 27, 2012
The employee was exceedingly rude and service is less then expected. Used this dealership multiple times and every time there has been some issue. Will be looking for a new dealership for service. then expected. Used this dealership multiple times and every time there has been some issue. Will be looking for a new dealership for service. More
by cruzefan
Employees Worked With
john
July 09, 2012
needed work done on my 2005 cadillac starter problems and was quoted one price. in addition it was recommended that I have additional work done ie cabin air filter/fuel filter/air filter and transmission and was quoted one price. in addition it was recommended that I have additional work done ie cabin air filter/fuel filter/air filter and transmission flush an estimate given as $1538.18 that to change out the starter it involved taking the top of the engine off. when the vehicle was ready to pick up the cost was $1755.87 and included some additional work they stated we requested. Having used Mossy in the past for work done replacing Shocks we had a banging noise coming from the rear Mossy replaced a shock (did not completely eliminate the problem). had an ignition problem which was determined to be caused by the window electronic control wghich was replaced however the mirror control switch was broken in the corner. We are not going to use Mossy in the Future. More
by 05deville
Employees Worked With
Steven Conquerdood
