Motion Autosport

First off, my salesman Tom was great to work with( only at first I’ll get into that later). I would not recommend buying anything from this place. I went to a dealership near motion autosport to look at a at first I’ll get into that later). I would not recommend buying anything from this place. I went to a dealership near motion autosport to look at a truck. Afterwards I decided to drive through and see what they had. They had a pretty nice looking f150 so I decided to take a look at it. Tom was very knowledgeable about the truck during the test drive. There was a couple issues with the truck that needed addressed. So we made a deal on the truck with the stipulation of getting some issues fixed. After a couple of weeks they finally contacted me about bringing my truck in. There was 3 issues and they said they would have a guy pick up my truck from my house, and take it to their shop and fix it. This was a Thursday morning. Thursday afternoon I get a call from Tom and said there was some issues and they needed to keep the truck overnight. So Friday comes and they have the truck delivered. And I’m informed that one of the issues needs to be finished at a ford dealership and they would schedule me a date to get it fixed. So I get home and the another one of the issues wasn’t fixed. The tailgate wouldn’t open. So they fixed 1 out of 3. Later that evening I noticed some gum missing from a pocket in the door. So I looked into the center console to see if maybe they put it in there. In the center console I noticed all of my spare change missing. I went deeper into the center console a notice a pair of costa sunglasses missing. So then I look above my visor where a kept another pair of costa sunglasses, and they where missing. Then I looked into the sunglass storage area and a pair of oakleys were missing. Im instantly furious. So I stop and see what else is missing. And they also took a apple charging cord. So I text Tom because he texted me earlier in the day. About 2 hours go by and he texts me back and he said he knows for sure the glasses above the visor was there when he drove the truck to the car wash because he noticed the blue lenses. So 9am Saturday morning I drive there to get some answers and Tom doesn’t have any answers other than the guy that picked up the truck and returned must have taken them on accident and that they would contact them to see. Now it’s no accident when they rummaged through my entire truck to steal multiple things. Then Brandon comes in and tells me I need to calm down and it’s not tpms fault. And the items were probably stolen at my house. Then the owner comes in and he’s even more of a xxxxxxx and assures me that no one in his shop is a thief. And then I bring up about why my truck isn’t fixed yet and they tell me they will get me in the next week. So Wednesday comes around and I have to call them. I talk to the owner who intercepted my call to Tom. And he tells me that Tom changed his story and he didn’t remember seeing those glasses above the visor. And that I’m pretty much out of luck. I then tell him that I will certainly leave a horrible review about this everywhere I can. Then after a short talk he agrees tp help me out by paying for part of my items that was stolen. And that Tom will be in touch about getting my truck fixed. Meanwhile my truck breaks down on my less than 500miles. Luckily I got talked into the extended warranty. So I call and make a appointment to get it fixed at the ford dealership. Then I call tom to see when they’re going to fix my truck. I get put on hold for at least 10-15 mins before tom gets on the phone and says that he scheduled me to get the truck fixed the same time as I already had it scheduled. So that tells me in the past 2 weeks of trying to get it fixed he never tried to get me a appointment. Then they use the warranty that I paid for to fix the issues that they were supposed to fix I thought that was kinda dirty. Fast forward about a month and I finally get a check for the payment that the owner promised( it only took 2 phone calls) and 2 more trip to the dealership to get other additional problems fixed. I will never set foot on that car lot again and I’ll never buy another Ford F-150 More

Purchased a Subaru from Tom @ Motion Autosport.The car Purchased a Subaru from Tom @ Motion Autosport. The car developed some metal-to-metal noises. Since Motion Autosport does not service what they sell Purchased a Subaru from Tom @ Motion Autosport. The car developed some metal-to-metal noises. Since Motion Autosport does not service what they sell. I took the car to my service man. They pointed out 3 areas of oil leaks and added 3 quarts of oil. (the engine holds 4 QTS. The same thing one week later the oil was down 3 quarts of oil on the dip stick! A reply from Tom; "That is why I sold you a WARRANTY" Don't Buy anything from MOTION AUTOSPORT. my Name is Neil Spring and I approve this message. More

Five days after purchasing my 2013 Ford F-350 6.7 both batteries went to crap. Contacted my salesman, Tim, about motion autosports replacing the batteries. He responded that dealership was not going to he batteries went to crap. Contacted my salesman, Tim, about motion autosports replacing the batteries. He responded that dealership was not going to help. I purchased the truck to pull a 5th wheel. About 25 days later I was hulling my 5th wheel, the first time ever, through the mountains and the truck almost vibrated off the road due to the rotors. Somebody put new pads on crappy rotors, severely pitted and grooved. The problem didn’t surface until the brake and rotors were heated up. Called Tim again to tell him about the rear door lock that stopped working, brakes, and a suspension issue. Tim’s response was he offered me a warranty which he did not. Now two weeks have passed without a return phone call. I would pass on this dealership unless you take the vehicle to your own mechanic first to be looked over. Costumer service after the sale is not big to them. Lessons learned. As of today 9/7/21 I still have yet to receive a return phone call. Avoid this dealership at all cost! More