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Motion Kia - Service Center

Hackettstown, NJ

4.8
365 Reviews

365 Reviews of Motion Kia - Service Center

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October 28, 2024

Motion Kia service department is the best I have ever dealt with. Alex is always very courteous and professional and provides the best service possible. i will definitely be a repeat customer. More

by SUFID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howie Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Crystal was very pleasant and knowledgable. She kept me updated and answered my questions. She is a great person to have greeting and working with customers. Eric worked on my car and list More

by bbabcock59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Crystal
October 15, 2024

The dealership tells me they’ll contact me to make appts for recalls and services yet I have to constantly reach out for status of recalls and to schedule appointments. There are probably 1-2 employees that More

by jenny_pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Lizanich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Manzone
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Always quick check in. Work is almost always done quickly. No real complaints. I just recommend for your basic maintenance you book early as spots fill up quickly. More

by jiggycanfield
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Everyone was so welcoming and accommodating! I got to choose a loner car and service was very efficient. More

by ERICA.RADDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Storms
October 13, 2024

Motion Kia's service and staff are very professional. They definitely aim for customer satisfaction. More

by M3POWER4YA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
October 13, 2024

The service staff is always very friendly and helpful. They are very professional and very efficent. More

by WALTERONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Crystal was the absolute best! Excellent customer service and they cater to your every need. More

by Brian A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
October 11, 2024

Straight shooters that understood the customer and made an offer he couldn’t refuse. I buy a car every few years now for work, would love to work with these guys again. More

by prichardstormy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

It is always an incredible experience when we go to Motion Kia. Alex and Crystal are amazing and always so helpful. More

by scottfourre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal
1
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