Motor City Lexus of Bakersfield

Always exceeding exellence I always enjoy getting John as a Service Advisor. He's kind and very professional. He makes sure to keep great communication with us to let us know I always enjoy getting John as a Service Advisor. He's kind and very professional. He makes sure to keep great communication with us to let us know what is going on with our car, when its ready, etc. More

service Service as always but need to work on the quality of the car wash. There were water spots all over the car more attention to drying Service as always but need to work on the quality of the car wash. There were water spots all over the car more attention to drying More

Car Service Very accommodating and very courteous. Tony makes you feel that he has all the time in the world to spend with you. Parker who helped with a phone i Very accommodating and very courteous. Tony makes you feel that he has all the time in the world to spend with you. Parker who helped with a phone issue was great. More

Always Great Service Juanita and the rest of the crew were very helpful and had a loaner ready for me while my car was in service. The dealership also has one of the best Juanita and the rest of the crew were very helpful and had a loaner ready for me while my car was in service. The dealership also has one of the best customer waiting areas I have ever seen. Also while I was there my original Salesman Issa recognized me and remembered my lease was coming up and made sure to let me know what my upcoming options are and inquired about what I was considering next. More

I brought my vehicle in for scheduled maintenance. I was extremely pleased as expected. I cannot say how much I appreciate Tony and Angel for their professionalism. They always go above and beyond. Th I was extremely pleased as expected. I cannot say how much I appreciate Tony and Angel for their professionalism. They always go above and beyond. They always provide A+ customer service, and they have a personal touch. I couldn't be any happier with Motor City Lexus and their level of excellence. Truly, all dealerships could learn from Motor City Lexus and should strive for such excellence. More

Service The service that I received was excellent. Aris kept me informed of the status of the repair through every stage. I was hesitant about bringing my car The service that I received was excellent. Aris kept me informed of the status of the repair through every stage. I was hesitant about bringing my car in because the service I received at my last visit was bad! I filled out the survey reporting the poor customer service and did not get any feed back!! More

Airbag replacement Air bag recall service: quick service, excellent customer service. Aris was very professional and helpfull. He addressed all my questions about my car Air bag recall service: quick service, excellent customer service. Aris was very professional and helpfull. He addressed all my questions about my car and also have my car service done 2 hours ahead of the schedule. More

Great Service Tony Bounvilleand and the Service Team always makes me feel like welcome. They ensure that all my service needs are taken care of. Tony always contact Tony Bounvilleand and the Service Team always makes me feel like welcome. They ensure that all my service needs are taken care of. Tony always contacts me when the service is completed and follows up to make sure I'm completly satisfied. The whole Service Team is Outstanding. Thanks You for taking great care of my vehicle and me! More

Top notch The overall experience was amazing from start to finish. From the first time I walked into the dealership to the time I took delivery of my new car Al The overall experience was amazing from start to finish. From the first time I walked into the dealership to the time I took delivery of my new car Alora was amazing. Her commitment to customer service goes above and beyond. More

Awesome Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all Love to go to this dealer. Always great experience with Ali , Jim,Bruce and John. Everyone does really Great customer service. No waiting at all More