Motor City Lexus of Bakersfield

Excellent service Bruce was very courteous and met all my needs & expectations. I would recommend family and friends for service needs. Jeannette was very attentive to Bruce was very courteous and met all my needs & expectations. I would recommend family and friends for service needs. Jeannette was very attentive to my needs on courtesy vehicle. More

Wait time I had an appointment at 7:46am. Checked in and waited almost 30 mins to be called. I had to inquire the status of my appointment after see all the o I had an appointment at 7:46am. Checked in and waited almost 30 mins to be called. I had to inquire the status of my appointment after see all the other customers that had checked in after get their loaner car and leave. What I was told was that someone had crossed by name off the list showing that I had already been helped. This delay made me 30 mins late for an important meeting. More

Highly satisfied Brittany and Ali were very professional and helpful. They really exceeded our needs. They got us into exactly what we wanted. Would definitely recomme Brittany and Ali were very professional and helpful. They really exceeded our needs. They got us into exactly what we wanted. Would definitely recommend them. More

70,000 mile service I was checked in before I sat down. My car needed a little more work than the 70,000 mike service. Bruce was very accommodating! Excellent service! I was checked in before I sat down. My car needed a little more work than the 70,000 mike service. Bruce was very accommodating! Excellent service! Thank you!! More

Awesome! Great easy experience! Bruce did a good job getting me in and out. The ladies at the desk were awesome too! Did take a little while to complete but th Great easy experience! Bruce did a good job getting me in and out. The ladies at the desk were awesome too! Did take a little while to complete but they also washed the car. More

Oil & Filter change pluss tire rotation Service department was ready for us when we arrived for our appointment to change the oil, replace the oil filter and rotate the tires. Service com Service department was ready for us when we arrived for our appointment to change the oil, replace the oil filter and rotate the tires. Service completed in approximately one hour, including washing the car. Only one problem with the service. The service due notice on the Nav. screen still showed a service due message for the Oil filter and Tire rotation. To have to return to the dealership and wait for someone to clear the message from the Nav. screen with be a PITA. More

Thumbs up Staff was very friendly and paid attention to every single details and concern. Made me feel right at home and were very prompt. Will definitely be vi Staff was very friendly and paid attention to every single details and concern. Made me feel right at home and were very prompt. Will definitely be visiting them soon, even if it is for a cup of coffee More

It was the best service I have ever received Great serivce everything was done quick and right, gave out a great loaner car and not only did they wash my car but they gave me a full tank of gas Great serivce everything was done quick and right, gave out a great loaner car and not only did they wash my car but they gave me a full tank of gas More

Expectation Exceeded As a Lexus driver with 2 "lexi" (plural for Lexus) for the past 16 years, my service expectations are always high, yet consistently exceeded. What As a Lexus driver with 2 "lexi" (plural for Lexus) for the past 16 years, my service expectations are always high, yet consistently exceeded. What more need be said? More

awesome! Awesome dealership with the best sales people. Jay SINGH helped us out with everything, he’s the best out there. He’s very helpful, polite and has a g Awesome dealership with the best sales people. Jay SINGH helped us out with everything, he’s the best out there. He’s very helpful, polite and has a good sense of humor. Ever need a car and ur at motor city Lexus make sure u go see him! More