Motor City Lexus of Bakersfield

great customer service! great customer service in a timely manner! But when you drive one of the nice new loaner cars, it makes you want a new one..................... great customer service in a timely manner! But when you drive one of the nice new loaner cars, it makes you want a new one..................... More

Bruce is the Best! Bruce has been the best Service Advisor I have had the pleasure to work with. He is professional, knowledgeable and keeps me well informed of my vehic Bruce has been the best Service Advisor I have had the pleasure to work with. He is professional, knowledgeable and keeps me well informed of my vehicle's status. Most importantly, my RX350 is always ready on time. More

IWonderful service! I have complete confidence in Motor City Lexus! They have maintained my SUV so well I now have 170,000 miles on it and it is still going strong. I als I have complete confidence in Motor City Lexus! They have maintained my SUV so well I now have 170,000 miles on it and it is still going strong. I also have confidence in Bruce, the gentleman who always assists us! I can not imagine going anywhere else! More

Great Service I have had my Lexus for over twelve years and have only had Lexus service it. This visit was like all the others...wonderful. From beginning to end, L I have had my Lexus for over twelve years and have only had Lexus service it. This visit was like all the others...wonderful. From beginning to end, Lexus has it down. More

Service and tires purchased. Bruce Weihe, my service person, helped negotiate a comparable price for four tires that competed with a COSTCO sale. The service department completed Bruce Weihe, my service person, helped negotiate a comparable price for four tires that competed with a COSTCO sale. The service department completed the 45,000 mile service and changed the tires in ample time so that I got my car back the same afternoon. I appreciate that kind of customer service. More

Wonderful dealership It was an amazing experience from the moment I drove into the dealership until I picked up my Lexus. I have always dreaded appointments for my vehicle It was an amazing experience from the moment I drove into the dealership until I picked up my Lexus. I have always dreaded appointments for my vehicles, but that was before I bought a Lexus from Motor City. The staff is friendly and goes above and beyond to make your experience a pleasurable one. Thank you! More

Change out a tire I had just bought new tires a few weeks earlier and had to change one out because there was a screw in it it took two hours. I think that was too long I had just bought new tires a few weeks earlier and had to change one out because there was a screw in it it took two hours. I think that was too long. More

Great workmanship and customer service! I regularly bring in my car for service at Motor City. This is my second Lexus and one reason is because of the excellent service we receive there. I regularly bring in my car for service at Motor City. This is my second Lexus and one reason is because of the excellent service we receive there. My car was in the Motor City body shop for repairs. The staff was courteous and did a great job keeping us updated on the progress. The work was completed on time and the car seems as good as new. More

Quick and Easy Jim is good as usual. Makes purchasing cars enjoyable and is friendly and easy to work with. The help of Jim and Ali was greatly appreciated through t Jim is good as usual. Makes purchasing cars enjoyable and is friendly and easy to work with. The help of Jim and Ali was greatly appreciated through the car buying experience. More