Motor City Lexus of Bakersfield

Service and tires purchased. Bruce Weihe, my service person, helped negotiate a comparable price for four tires that competed with a COSTCO sale. The service department completed Bruce Weihe, my service person, helped negotiate a comparable price for four tires that competed with a COSTCO sale. The service department completed the 45,000 mile service and changed the tires in ample time so that I got my car back the same afternoon. I appreciate that kind of customer service. More

Wonderful dealership It was an amazing experience from the moment I drove into the dealership until I picked up my Lexus. I have always dreaded appointments for my vehicle It was an amazing experience from the moment I drove into the dealership until I picked up my Lexus. I have always dreaded appointments for my vehicles, but that was before I bought a Lexus from Motor City. The staff is friendly and goes above and beyond to make your experience a pleasurable one. Thank you! More

Change out a tire I had just bought new tires a few weeks earlier and had to change one out because there was a screw in it it took two hours. I think that was too long I had just bought new tires a few weeks earlier and had to change one out because there was a screw in it it took two hours. I think that was too long. More

Great workmanship and customer service! I regularly bring in my car for service at Motor City. This is my second Lexus and one reason is because of the excellent service we receive there. I regularly bring in my car for service at Motor City. This is my second Lexus and one reason is because of the excellent service we receive there. My car was in the Motor City body shop for repairs. The staff was courteous and did a great job keeping us updated on the progress. The work was completed on time and the car seems as good as new. More

Quick and Easy Jim is good as usual. Makes purchasing cars enjoyable and is friendly and easy to work with. The help of Jim and Ali was greatly appreciated through t Jim is good as usual. Makes purchasing cars enjoyable and is friendly and easy to work with. The help of Jim and Ali was greatly appreciated through the car buying experience. More

All the employees I interacted with were very nice. Every thing was done as explained to me before the service. I appreciate being able to use a courtesy car. The ladies at the front desk are very nice Every thing was done as explained to me before the service. I appreciate being able to use a courtesy car. The ladies at the front desk are very nice and helpful. John Barajas was very helpful as he explained that I did not need the 35,000 mile service. The 30,000 mile service was what I needed. Thank you John. More

Service excellence Been coming to Lexus Motor City service department for 11 years and have been treated with excellent quality service: convinence of having a loaner ca Been coming to Lexus Motor City service department for 11 years and have been treated with excellent quality service: convinence of having a loaner car or waiting in their top quality waiting area with ample refreshments and snacks. More

Car service and repair Staff was courteous and professional. They took care of everything that I asked for. I was even given bottles of water which is unheard of with car Staff was courteous and professional. They took care of everything that I asked for. I was even given bottles of water which is unheard of with car dealerships. Overall a great experience. I would add another star below if there was room. Thank you More

Oil change Great service all round, great staff. I will continue to purchase my vehicles at Lexus, As well as refer My family and friends to Lexus. Great service all round, great staff. I will continue to purchase my vehicles at Lexus, As well as refer My family and friends to Lexus. More