Motor City Lexus of Bakersfield

Tony Was AWESOME Dear Lexus, I called from Highway 5 en route from the Bay Area to Los Angeles regarding a problem with the engine warning light on my 450H. From the Dear Lexus, I called from Highway 5 en route from the Bay Area to Los Angeles regarding a problem with the engine warning light on my 450H. From the moment I got Tony on the phone I knew that I was in good hands. He was extremely helpful on the phone and in person. He really went above and beyond making time late in the day to run a diagnostic on my car so that I could determine whether it was safe to continue on my journey. Both my husband and I own Lexus vehicles and when we purchase our next we will without hesitation come up from LA to patronize your dealership. Tony is a true gem. Emily Loughran More

15,000 Mile Service If only it were possible to clone a Service Consultant... I would definitely recommend cloning Tony Bounville. Tony is incredibly professional and tak If only it were possible to clone a Service Consultant... I would definitely recommend cloning Tony Bounville. Tony is incredibly professional and takes the time to ensure that all is well with my vehicle. The attention to detail and checking to make sure that I understand all the work that will be and has been performed is greatly appreciated. Again, thanks to Tony for always reminding me that I made an excellent choice with my RX350 purchase. More

10,000 mile service call Tony was very thorough and accommodating on my visit. He was attentive to questions I asked and in explain different items on the car. Thanks to Ton Tony was very thorough and accommodating on my visit. He was attentive to questions I asked and in explain different items on the car. Thanks to Tony it was a pleasure doing business at Lexus. More

Class "A" Operation!! The dealership is excellent in all respects, including professionalism of the personnel and cleanliness of the facility. Lexus provided a loaner car The dealership is excellent in all respects, including professionalism of the personnel and cleanliness of the facility. Lexus provided a loaner car to do errands, etc. is very helpful in working through what needs to be done by us. More

Hard knowledgeable on Lexuses She does a great job like all the other services writer but goes to the top on Customer services on lexus she checks for recalls and tires pressure a She does a great job like all the other services writer but goes to the top on Customer services on lexus she checks for recalls and tires pressure and wiper and all More

New car purchase Great attention to detail and good pricing. Treated us like we were very important customers. Very happy with our new cars, RX350L and ES350. Will Great attention to detail and good pricing. Treated us like we were very important customers. Very happy with our new cars, RX350L and ES350. Will be repeat customers. More

Vehicle Maintenance Review for Crowe Juanita continues to do a superb job keeping people informed about the maintenance, returning phone calls and being so pleasant. She is definitely c Juanita continues to do a superb job keeping people informed about the maintenance, returning phone calls and being so pleasant. She is definitely customer focused. More

Our first Lexus, and we're in love! The Lexus Dealership is beautiful! Classy and clean. I loved working with Julio, our sales rep. He went over and above to bring us cars to test dri The Lexus Dealership is beautiful! Classy and clean. I loved working with Julio, our sales rep. He went over and above to bring us cars to test drive and made the decision and purchase of our new car easy. He was just a great guy. I took the car back for service to have the windows tinted and a protective coat applied for paint and upholstery. My rep was John. He was friendly and easy to work with too. Another great guy. While the car was being serviced, I got a Lexus ES as a loaner car. No more riding dealership shuttles back and forth! My overall experience with Lexus was outstanding. I'm sold.... More

Awesome Very prompt and friendly service, everyone is on the ball and professional. I felt like family. I felt as though they truly cared about helping me:) Very prompt and friendly service, everyone is on the ball and professional. I felt like family. I felt as though they truly cared about helping me:) More

Great Service Very friendly and knowledgeable staff. I really appreciate the time they spent with me both when I was leasing my new car and when I took it in to be Very friendly and knowledgeable staff. I really appreciate the time they spent with me both when I was leasing my new car and when I took it in to be serviced. I would not go anywhere else. More