Motor City Lexus of Bakersfield

Outstanding Purchase Experience We recently purchased a new RX 350 from Motor City through Rami. It was the most pleasant and professional car purchasing experience we have ever had We recently purchased a new RX 350 from Motor City through Rami. It was the most pleasant and professional car purchasing experience we have ever had.. Rami showed us several different vehicles but when we decided on a color combination he did not have in stock, he went out of his way to obtain the car we wanted. There was no haggling over price he simply came out with the numbers and showed us a great price on a very nice vehicle. We will come back again Thank you More

Over the top Service I had the pleasure of working with 2 different Service Advisors: Lorenzo and Connie. If I had to flip a coin to determine which was better it would la I had the pleasure of working with 2 different Service Advisors: Lorenzo and Connie. If I had to flip a coin to determine which was better it would land on its' edge- They were both exceptional! Lorenzo helped me to solve a 7 year upgrade to the NAV system (that did not go like the instructions said it would). He handled it with such professionalism and helped me to get all the pieces aligned. Connie followed thru on a promise made by Sergio ( a great salesmen) when I bought my RX. I wasn't sure of the outcome but there was never any doubt for Connie. All three of you delivered incredible customer service. It is your attention to the little details that reminds me why I chose Lexus; and why my next car will be with Motor City Lexus. Thank you again. More

Surprised Experience Received a few great written offers from out-of-town dealers but ended up going to this local dealership. Was pleasantly surprised with their competit Received a few great written offers from out-of-town dealers but ended up going to this local dealership. Was pleasantly surprised with their competitive offer and friendly service from Rocky, Ali and Lorenzo. They were very accommodating and professional. Keep up the great work! More

Like a 5-star hotel The Lexus service experience is world-renowned for excellence and luxury, and my personal experience at Motor City Lexus easily lived up to the reputa The Lexus service experience is world-renowned for excellence and luxury, and my personal experience at Motor City Lexus easily lived up to the reputation. More

Friendliest Auto Dealership in Town It is a pleasure to deal with Motor City Lexus. All the folks are so friendly, welcoming and helpful. The atmosphere of the dealership is also one o It is a pleasure to deal with Motor City Lexus. All the folks are so friendly, welcoming and helpful. The atmosphere of the dealership is also one of class and caring towards the customer. On my visit when I left to come home in the loaner, I forgot a book on the counter that I had brought to read if I had decided to wait for the 10,000 mile service. I remembered that I had left it on the way home. I didn't even bother to call and tell them to set it aside for me because I knew it would be taken care of without any prompting. Sure enough, when I got home someone called me and mentioned that they had set the book aside and it would be there when I returned. Great, personalized service. Thank you. More

Connie is the BEST!! I continue to use Lexus' service department because the quality customer service I receive from Connie and her team is unmatched anywhere else. I trav I continue to use Lexus' service department because the quality customer service I receive from Connie and her team is unmatched anywhere else. I travel a lot for work, so the thorough inspection of my car by top-notch mechanics have earned my trust and kept me safe for many years. The loaner vehicle is such a nice bonus, so I stay productive with little downtime or waiting. Thank you!!! More

Love my little Lexus Convertable! I want to thank Heidi, for making this special purchase happen. I am now the proud owner of my little Lexus. Heidi has the knowledge about the car I want to thank Heidi, for making this special purchase happen. I am now the proud owner of my little Lexus. Heidi has the knowledge about the car that I needed. She went the extra mile to help me. She is still helping me, as she called yesterday to help me set up the appointment with Brian. I never felt pushed or given the wrong information, just had the honesty with her. I even met John Petrie and he helped me with the price! I have been given the best service and really appreciate it. Thank all of you Jeanne Johnson More

Last visit My experience at this dealership is always a positive experience. I love the option of a loaner car, so I could continue my regular day's activities. My experience at this dealership is always a positive experience. I love the option of a loaner car, so I could continue my regular day's activities. More

A great experience The salesman and manager were very courteous and friendly. The made sure to let us know that we were important to them and our questions were also im The salesman and manager were very courteous and friendly. The made sure to let us know that we were important to them and our questions were also important to them. They were very pleasant to work with. This dealership exhibits nothing but professionalism and care for their clients. More

Used car purchase One of the best buying experiences I've ever had purchasing a vehicle everything was handled in a timely manner will be purchasing my next vehicle the One of the best buying experiences I've ever had purchasing a vehicle everything was handled in a timely manner will be purchasing my next vehicle there will strongly recommend this dealership to family and friends. More