Motor City Lexus of Bakersfield

Lorenzo is the best I have worked with Lorenzo at BMW and Lexus and there isn't a more friendly knowledgeable guy. He always returns my calls quickly and makes taking my I have worked with Lorenzo at BMW and Lexus and there isn't a more friendly knowledgeable guy. He always returns my calls quickly and makes taking my car in for service fun!!! More

Excellent dealership After visiting many different dealerships in trying to decide which car I wanted to buy, walking into Motor City Lexus made me feel like I was walking After visiting many different dealerships in trying to decide which car I wanted to buy, walking into Motor City Lexus made me feel like I was walking into a friend's home. Everyone was very friendly, treated me well, and made me feel no pressure whatsoever. More than the car itself, which I love, it was the people at Motor City Lexus that made me end up deciding to purchase a Lexus. They were honest , fair and absolutely accommodating. I know that my car and I will be taken of here. I dealt with Heidi Hierlmeier and Ali Doulglas and they were both exceptional in their service. More

Excellent customer service and buyer based deals. The Sales Team at Motor City Lexus in Bakersfield is beyond comparison. They went out of their to make get the car that I wanted at the best price. I The Sales Team at Motor City Lexus in Bakersfield is beyond comparison. They went out of their to make get the car that I wanted at the best price. I will be back and so will my friends and family. More

Superb I found the automobile on the internet and traveled over 2000K miles to purchased it. The transaction took placed between MS. Natalie Hierimeier (Int I found the automobile on the internet and traveled over 2000K miles to purchased it. The transaction took placed between MS. Natalie Hierimeier (Internet Manager) and my wife Cassandra (aka Sandy) via internet and phone. Prior to meeting Natalie, Sandy assured me that when I arrive at Lexus Motor City, I would fine my dream car and the paperwork would be ready. She was very impressed with Natalie's pleasant personality and professional effort. I found Natalie and the Staff to be awesome, including the Jalynn the driver that picked me up at the airport. I definitely recommend the dealership and would not hesitate to travel that distance again. Thanks. More

Great buying Experience I had just come from a very bad experience at another dealer(different car)-high pressure, broken record tactics, bait and switch, etc. A friend refe I had just come from a very bad experience at another dealer(different car)-high pressure, broken record tactics, bait and switch, etc. A friend referred me to Ali. What a difference. I was treated very well with absolutely no high pressure. We quickly came to a fair price on a vehicle far superior to the other dealer's. My wife came in with me the next day and Rocky helped her pick out the car with her exact specifications. Ali, Rocky, and the entire Motor City Lexus team were a pleasure to work with. More

New Car I had a very pleasant experience dealing with the staff at Lexus. Everyone was very knowledgable and so friendly that it made my purchase great! Ali D I had a very pleasant experience dealing with the staff at Lexus. Everyone was very knowledgable and so friendly that it made my purchase great! Ali Douglas is an amazing sales manager and I will definitely do business with him in the future. Thank you! More

Great Customer Service Our salesman Michael Garibay went above and beyond to make sure we were happy, he found the exact vehicle we wanted and was very helpful. I would def Our salesman Michael Garibay went above and beyond to make sure we were happy, he found the exact vehicle we wanted and was very helpful. I would definitely recommend this dealership to everyone. Thank you. More

Awesome Good Car Dealership, very kind, explained everything in detail and was happy with the service and they have the car I was looking for love the new car Good Car Dealership, very kind, explained everything in detail and was happy with the service and they have the car I was looking for love the new car thank you.. More

Grat customer service Your customer service is great! I did get a loan car as part of the service, which made it a great and positive experience. Keep the good work! Your customer service is great! I did get a loan car as part of the service, which made it a great and positive experience. Keep the good work! More

Fantastic Service We bought a used 99 ES300 several years ago from Motor City Lexus. From the salesman to all the service people we have dealt with they have all been f We bought a used 99 ES300 several years ago from Motor City Lexus. From the salesman to all the service people we have dealt with they have all been fantastic. Our service writer, Bruce Wiehe is fantastic. Extremely friendly and very knowledgeable. He has always kept tabs on what we might need and made suggestions of things we might want to consider or keep and eye on. I am amazed at how fast and efficient their service department is. Our car is always ready when promised, unless they have to order a part, and really that is no problem as they are happy to provide a loaner car while servicing ours. And, the best thing is they stand behind their service and don't try to sell you something you don't really need. Unfortunately I can't say that about all repair shops. We will definitely go visit Motor City Lexus for our next vehicle purchase. More