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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

March 02, 2022

The service is always outstanding. I’m greeted as soon as I pull up and all while there. The wait is short too. Thank you for excellent service throughout the years! More

by MONICAWATSON2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladies that take payment, Faraz Ahmed, Tony Bounville
Mar 02, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Monica! We are so glad to hear that you had such an efficient service experience working with the Motor City Lexus of Bakersfield team. We appreciate your support and hope to see you back again down the road!

March 01, 2022

good service & loaner experience timely service. nice job cleaning outside of vehicle.customer service excellent More

by STEVEEMONTGOMERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 01, 2022 -

Motor City Lexus of Bakersfield responded

Steve, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

February 27, 2022

I took my car in for a recall and was treated nothing but professional. They were there to accommodate me in any way possible. More

by tedchris92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Feb 28, 2022 -

Motor City Lexus of Bakersfield responded

It was our pleasure to assist you! Thank you for choosing Motor City Lexus of Bakersfield and for stopping by to leave an awesome review. Safe travels ahead!

February 26, 2022

Ino was very personal reviewed my service with me as you know not inexpensive INO also had my car completed when he said he would. Everyone is very friendly and polite in the service department Thank you More

by Eoh45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
INO and personal at counter was very personal
Feb 28, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Eileen! We are proud to have Ino on our team and happy to hear that he delivered such a seamless service experience. We will be sure to pass on the kind words to him. Drive safely, and we hope to see you back again at Motor City Lexus of Bakersfield!

February 26, 2022

The entire process was so fast. We communicated through email and text because I was traveling. Very professional. More

by Elena2franco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Villagomez
Feb 28, 2022 -

Motor City Lexus of Bakersfield responded

Elena - Thank you for the great review! We are so glad to hear that you had such a seamless and efficient experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back!

February 26, 2022

Parker was awesome he took his time to explain everything that was going to be done to my car and had a courtesy car available for me. There wasn’t much of a wait time either. Thank you Parker !!! More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parker, Alora Caico
Feb 28, 2022 -

Motor City Lexus of Bakersfield responded

Adrienne, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Parker and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

February 25, 2022

From the beginning of my car buying journey, Kenneth was very informative, nice, and courteous. He was the same for the end of my new car purchase! More

by vcamarillo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Lah
Feb 28, 2022 -

Motor City Lexus of Bakersfield responded

Congratulations on your purchase! We are thrilled that Kenneth was so helpful and attentive throughout the entire process and we will be sure to pass along your feedback to him. Thank you from all of us at Motor City Lexus of Bakersfield!

February 25, 2022

Gloria was by far the BEST salesperson we have ever met. We will definitely tell our friends and family to ask for her. More

by Ckangel77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Velazquez
Feb 25, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Gloria and the Motor City Lexus of Bakersfield team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 23, 2022

Have always received good service and had pleasant experiences with the staff. Comfortable waiting room! More

by CGlenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 23, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you are confident in the Motor City Lexus of Bakersfield team to get the job done. Drive safely, and we hope to see you back!

February 22, 2022

I had a great experience at Lexus. Sean was super helpful and they did the maintenance as fast as possible. The waiting room was also really comfortable and pleasant. More

by amandaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean (service/maintenance): five stars
Feb 23, 2022 -

Motor City Lexus of Bakersfield responded

Amanda, thank you for sharing your great review of Sean and the team! We appreciate your business and we hope to work with you again down the road. Safe travels ahead!

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