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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,337 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,337 Reviews of Motor City Lexus of Bakersfield

March 13, 2022

Very thankful for how the staff treated us. Everyone was very kind and very helpful More

by Rodolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 13, 2022 -

Motor City Lexus of Bakersfield responded

Our team is always happy to see that they are providing our guests with fantastic service. Thank you so much for choosing Motor City Lexus of Bakersfield and we'll see you next time!

March 13, 2022

Tony asked if we were having any problems or had any questions. Tony was efficient and knowledgeable. We needed a loaner and the ladies in the office were very courteous and helpful. More

by jdc52644
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 14, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tony and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

March 13, 2022

My service representative Tony and the mechanic shop at Motor City Lexus handled my repair promptly which involved a leaking valve cove that had been repaired previously by them.. They went the extra mile More

by Maston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 13, 2022 -

Motor City Lexus of Bakersfield responded

Tony and the team are always happy to help you out, Maston! Thanks for supporting Motor City Lexus of Bakersfield and please let us know if you need anything down the road!

March 07, 2022

Great service but a little on the expensive side. Can get things done for less at other places. More

by symm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeil
Mar 16, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for the feedback! Great service is what we like to hear. If there's anything else we can do for you to improve next time, please let us know. Thanks, Mercedes Thayer - Social Media Manager - 661-805-3627

March 06, 2022

Good service. They found a screw in one of my tires during the service and Tony give advise on how to take of the problem. Very helpful. More

by expense02_chief
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the glowing review! We are so glad to hear that Tony and the Motor City Lexus of Bakersfield team were able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

March 05, 2022

This dealership is very helpful,friendly,treat u like family.would highly recommended.keep on doings great work for the customer. More

by Poncho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Poncho, we're elated to hear we're achieving our goal of delivering best-in-class customer service! Thank you for the outstanding review and for trusting Motor City Lexus of Bakersfield with your business - we appreciate your recommendation and support!

March 05, 2022

Service was prompt- I dropped off my car at 8 am & got a loaner in 15 min. I received a call at noon when my car service was done. More

by jeffws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back!

March 05, 2022

Sean was a kind clean cut young man who was ready to help quickly. He knew I had a recall and time slot in 2 weeks. He suggested we just do it this day, and that made me happy! Although I had a nice lender More

by martibarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

We are thrilled that Sean and the team took such great care of you! Thank you for choosing Motor City Lexus of Bakersfield and for taking the time to share your experience. Drive safely until we see you again!

March 05, 2022

Fernando was great , we got a great service and he got us what we were looking for . More

by Victorflores466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Castillo
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Victor, thank you for the great review! We are thrilled to hear that Fernando was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back at Motor City Lexus of Bakersfield!

March 05, 2022

Great hassle free service. I would buy again from motor city Lexus. Thank you, I will be referring friends and family looking to buy a new car. More

by Moayala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ballard
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

It makes our day to hear that the Motor City Lexus of Bakersfield team delivered the amazing car-buying experience we strive for! Thank you for the terrific feedback and for recommending us to your family and friends - we wish you many safe miles ahead!

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