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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

March 07, 2022

Great service but a little on the expensive side. Can get things done for less at other places. More

by symm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeil
Report | Print
Mar 16, 2022 -

Motor City Lexus of Bakersfield responded

Thanks for the feedback! Great service is what we like to hear. If there's anything else we can do for you to improve next time, please let us know. Thanks, Mercedes Thayer - Social Media Manager - 661-805-3627

March 06, 2022

Good service. They found a screw in one of my tires during the service and Tony give advise on how to take of the problem. Very helpful. More

by expense02_chief
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the glowing review! We are so glad to hear that Tony and the Motor City Lexus of Bakersfield team were able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

March 05, 2022

This dealership is very helpful,friendly,treat u like family.would highly recommended.keep on doings great work for the customer. More

by Poncho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Poncho, we're elated to hear we're achieving our goal of delivering best-in-class customer service! Thank you for the outstanding review and for trusting Motor City Lexus of Bakersfield with your business - we appreciate your recommendation and support!

March 05, 2022

Service was prompt- I dropped off my car at 8 am & got a loaner in 15 min. I received a call at noon when my car service was done. More

by jeffws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McNeal
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back!

March 05, 2022

Always a good experience whenever I get my car serviced. Very accommodating & staff are very nice! More

by Zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for reviewing us, Zee! We appreciate your support and are glad to hear that the Motor City Lexus of Bakersfield team was able to get the job done. Drive safely, and we hope to see you back!

March 05, 2022

Sean was a kind clean cut young man who was ready to help quickly. He knew I had a recall and time slot in 2 weeks. He suggested we just do it this day, and that made me happy! Although I had a nice lender More

by martibarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

We are thrilled that Sean and the team took such great care of you! Thank you for choosing Motor City Lexus of Bakersfield and for taking the time to share your experience. Drive safely until we see you again!

March 05, 2022

Fernando was great , we got a great service and he got us what we were looking for . More

by Victorflores466
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian Castillo
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

Victor, thank you for the great review! We are thrilled to hear that Fernando was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back at Motor City Lexus of Bakersfield!

March 05, 2022

Great hassle free service. I would buy again from motor city Lexus. Thank you, I will be referring friends and family looking to buy a new car. More

by Moayala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ballard
Report | Print
Mar 07, 2022 -

Motor City Lexus of Bakersfield responded

It makes our day to hear that the Motor City Lexus of Bakersfield team delivered the amazing car-buying experience we strive for! Thank you for the terrific feedback and for recommending us to your family and friends - we wish you many safe miles ahead!

March 04, 2022

Parker is 1 awesome person I could help with all my questions or need for my car More

by Ohmarie05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Juanita Henry
Report | Print
Mar 04, 2022 -

Motor City Lexus of Bakersfield responded

Thank you so much! We are thrilled that you can depend on Parker for excellent service, every visit. Hope to see you next time at Motor City Lexus of Bakersfield!

March 03, 2022

Tony was prompt, very polite, respectful and willing to listen to all of my concerns More

by Jodie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Mar 03, 2022 -

Motor City Lexus of Bakersfield responded

This sounds exactly like the accommodating and attentive client care we pride ourselves on delivering, Jodie! From the entire Motor City Lexus of Bakersfield team, thank you for your business and glowing review!

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