Motor City Lexus of Bakersfield

Best customer service ever. Very happy with everything. Tony in the service department was very helpful. I live about 2 hours away from this Lexus dealership but with this kind of customer service I don’ Tony in the service department was very helpful. I live about 2 hours away from this Lexus dealership but with this kind of customer service I don’t mind the drive at all. The girls up at the front service desk are really nice and helpful too. More

Pleasant and helpful staff. Made deal over internet and was at dealership for a minimal time to complete transaction. was at dealership for a minimal time to complete transaction. More

Fernando was my sales person. He made sure I had a great experience. He is knowledgeable and patient. experience. He is knowledgeable and patient. More

They don’t overcharge, and will talk to you about all next steps before they do it. next steps before they do it. More

First time here it was great experience very helpful and made the process simple and quick made the process simple and quick More

Lexus IS always a pleasant place for having car serviced because everyone is kind and pleasant plus being efficient! because everyone is kind and pleasant plus being efficient! More

Professional, efficient, knowledgeable, clean and courteous employees. I was very impressed by Sean, the customer service counselor I was assigned to. He was well dressed, cordial, attentive, respo courteous employees. I was very impressed by Sean, the customer service counselor I was assigned to. He was well dressed, cordial, attentive, responsive and helpful. He knew his job and performed it well . It was a sincere pleasure doing business with him. More

Our first contact was with Issa where we were given the keys to the LS. After test driving we were introduced to Ali where we spent time discussing pricing and trade in value. These gentleman are truly gen keys to the LS. After test driving we were introduced to Ali where we spent time discussing pricing and trade in value. These gentleman are truly genuine and caring throughout the buying process. Other staff members we came in contact with were also accommodating and polite. Marcela with Financing swiftly ran through the paperwork with clear instructions. This buying experience by far surpasses any we have had. We truly feel part of the Motor City Lexus family More

Great experience (at check in and with Parker my service technician). The estimate was on target and I appreciate having a loaner car similar to mine. Motor City Lexus is the best! technician). The estimate was on target and I appreciate having a loaner car similar to mine. Motor City Lexus is the best! More

Our Sales Advisor, Luis Gil made sure the process went smoothly on our purchase of the 2022 ES300h. We waited 6wks for the iridium color we wanted and it was worth the long wait. Luis made sure to update smoothly on our purchase of the 2022 ES300h. We waited 6wks for the iridium color we wanted and it was worth the long wait. Luis made sure to update us and address all our concerns regarding the purchase. Will surely recommend Motor City Lexus to my friends and family for the great service provided to us. Keep up the good work, Luis! More