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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

January 15, 2022

Professional, efficient, knowledgeable, clean and courteous employees. I was very impressed by Sean, the customer service counselor I was assigned to. He was well dressed, cordial, attentive, respo More

by SBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mcneal
Jan 17, 2022 -

Motor City Lexus of Bakersfield responded

We are thrilled to read your glowing review of Sean! He is a valuable member of our team and we will be sure to let him know how much his work is appreciated. Thank you for giving Motor City Lexus of Bakersfield your business, please come again!

January 08, 2022

Our first contact was with Issa where we were given the keys to the LS. After test driving we were introduced to Ali where we spent time discussing pricing and trade in value. These gentleman are truly gen More

by Jerald
Recommend Dealer
Yes
Employees Worked With
Marcela Torres, Ali Douglas, Issa Gharibeh
Jan 10, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Jerald! We are so glad to hear that you had such an outstanding purchase experience working with Issa, Ali, Marcela, and the team. Drive safely in your new Lexus LS, and enjoy it! We hope to see you back at Motor City Lexus of Bakersfield down the road!

January 08, 2022

Great experience (at check in and with Parker my service technician). The estimate was on target and I appreciate having a loaner car similar to mine. Motor City Lexus is the best! More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Jan 10, 2022 -

Motor City Lexus of Bakersfield responded

Vickie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Parker and the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

January 05, 2022

Our Sales Advisor, Luis Gil made sure the process went smoothly on our purchase of the 2022 ES300h. We waited 6wks for the iridium color we wanted and it was worth the long wait. Luis made sure to update More

by lmflor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gil, Ali Douglas
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

Congratulations on your 2022 Lexus ES 330h! We love to hear that Luis provided communicative service and ensured that you got the right vehicle for you. Thank you so much for your business and kind recommendation! - Motor City Lexus of Bakersfield team

January 05, 2022

They made it very easy to purchase my lease. Staff was excellent and was very helpful in guiding me through the process. More

by le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alora Caico
Jan 06, 2022 -

Motor City Lexus of Bakersfield responded

Congratulations on your purchase! It is gratifying to know that our team took such great care of you and made you a happy customer. Thank you for taking your business to Motor City Lexus of Bakersfield!

January 04, 2022

Me and my wife love coming to this place ,Good dealer Great staff to work with like Ino and everyone. Thanks Ino for getting it done for me. More

by Lolani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

Lolani, thank you for the great review! Hearing that you and your wife are so confident in the Motor City Lexus of Bakersfield team made our day. We appreciate the kind feedback about Ino and will be sure to pass it along. Safe travels!

January 04, 2022

Had a amazing experience with Lexus of Bakersfield they were able to accommodate all my needs in the purchase of my new vehicle More

by Butterbean1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. Thank you for choosing Motor City Lexus of Bakersfield and we wish you many safe and happy miles!

January 04, 2022

Dropped our car off for service New Years Eve, Tony Bounville was very helpful and reached out to us quickly when our car was ready for pick up! Thanks 😊 More

by Navarrete1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the glowing review! We appreciate your business and are happy to hear that you had such a seamless service experience working with Tony. Drive safely, and we hope to see you back at Motor City Lexus of Bakersfield!

January 03, 2022

Dealt with 5 different people when arrived at appt to many people to deal with. More

by rrmcdonald1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for reaching out. I apologize for any confusion during your recent visit. If there are any outstanding concerns, please don't hesitate to give me a call. I would be glad to connect you with someone who can assist you. Mercedes Thayer - Social Media Manager - 661-805-3627

January 03, 2022

Tony always provides good efficient service when I bring my car in for service. He keeps me informed about the status of my car. More

by gmhort4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Tony and the team are always happy to help you out! Thank you for supporting Motor City Lexus of Bakersfield and we will see you next time!

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