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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

January 02, 2022

Fernando was very helpful as well as Carmen. Fernando got me as a buy out on our lease so I was already sold on the car. He was fine with that. He was polite and patient. He washed and vacuumed the care I ap More

by robin Urner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando. Carmen. Richard
Jan 02, 2022 -

robin Urner responded

Wonderful staff. I had a clean car inside and out when I left. They needed an additional signature for Credit Union and they came to me. Awsome! Would definitely recommend to friends and family

Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Robin, thank you for the great review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Carmen, Fernando, and Richard. We will be sure to pass on the kind words to them. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Motor City Lexus of Bakersfield!

December 29, 2021

I had a flat tire that required the tire to be replaced on Christmas Eve. The service depart ensured car was ready before closing time! More

by Liz.garza13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Dec 30, 2021 -

Motor City Lexus of Bakersfield responded

We are so happy we could help! Thank you for choosing Motor City Lexus of Bakersfield for your service needs, and for leaving such a great review. Drive safely and have a Happy New Year!

December 26, 2021

Motor City Lexus has friendly and efficient employees. My service agent, Tony Bounville, is always helpful and courteous. More

by Reader6$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Dec 27, 2021 -

Motor City Lexus of Bakersfield responded

Thanks for the review of Motor City Lexus of Bakersfield! We are glad that Tony was especially helpful and courteous. Your trust in us is much appreciated.

Dec 27, 2021 -

Reader6$ responded

I always appreciate the great service I receive at Motor City Lexus.

December 25, 2021

They did a great job and cleaned the car inside out. They very polite and friendly More

by Pete_harbison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 27, 2021 -

Motor City Lexus of Bakersfield responded

We appreciate this wonderful review of Motor City Lexus of Bakersfield! It makes us happy that our team was polite and friendly. See you next time!

December 24, 2021

Always a very good experience. Customer service is very good. Everyone is friendly and very helpful. More

by leachjke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Info,, Tony Bounville
Dec 27, 2021 -

Motor City Lexus of Bakersfield responded

We're pleased to hear your feedback. Thank you for choosing Motor City Lexus of Bakersfield and we hope to see you again next time!

December 24, 2021

Motor city Lexus has always been my go to place when purchasing a Lexus. Thanks to Ali he is very warm honest and welcoming. My sales guy John has always been informative at ensuring I have all my quest More

by mssmith072166
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John your great , Ali Douglas, Tony Bounville
Dec 27, 2021 -

Motor City Lexus of Bakersfield responded

We would like to extend our thanks for your continued confidence in Motor City Lexus of Bakersfield. Feedback like yours lets us know we're making all the right moves and we will certainly let Ali and Tony know they always do a great job making sure you go home happy. Safe travels!

December 23, 2021

My service was timely and efficient and when I received my car back it was very clean. I was completely satisfied. More

by Smokey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 27, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for trusting our team with your business and your vehicle! We are thrilled that we could provide a five-star experience and we hope you will choose Motor City Lexus of Bakersfield for your future service needs.

December 21, 2021

I am always treated well when I take my car to Motor City Lexus. They take the time to explain everything and I will be returning. More

by RROBINSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Dec 22, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back next time!

December 19, 2021

Very easy, very enjoyable experience. I loved having a loaner car without question. Communication from Parker was consistent and helpful. More

by willisgirl1982@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Dec 20, 2021 -

Motor City Lexus of Bakersfield responded

We are delighted to see that our team made your experience a great one. Thanks for supporting Motor City Lexus of Bakersfield!

December 18, 2021

This dealership never disappoints. They are the friendliest and most professional! On my 2 nd lexus because of the customer service and product is exceptional More

by ferguson849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker!, Tony Bounville, Aris Caceres, John Barajas
Dec 20, 2021 -

Motor City Lexus of Bakersfield responded

We're grateful for your wonderful feedback! Thank you so much for choosing Motor City Lexus of Bakersfield and we look forward to seeing you again down the road. Have a great day!

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