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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,330 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,330 Reviews of Motor City Lexus of Bakersfield

January 05, 2022

They made it very easy to purchase my lease. Staff was excellent and was very helpful in guiding me through the process. More

by le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alora Caico
Jan 06, 2022 -

Motor City Lexus of Bakersfield responded

Congratulations on your purchase! It is gratifying to know that our team took such great care of you and made you a happy customer. Thank you for taking your business to Motor City Lexus of Bakersfield!

January 04, 2022

Me and my wife love coming to this place ,Good dealer Great staff to work with like Ino and everyone. Thanks Ino for getting it done for me. More

by Lolani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

Lolani, thank you for the great review! Hearing that you and your wife are so confident in the Motor City Lexus of Bakersfield team made our day. We appreciate the kind feedback about Ino and will be sure to pass it along. Safe travels!

January 04, 2022

Had a amazing experience with Lexus of Bakersfield they were able to accommodate all my needs in the purchase of my new vehicle More

by Butterbean1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

We do our best to ensure nothing but a positive experience and we are so glad our commitment to our customers stood out to you. Thank you for choosing Motor City Lexus of Bakersfield and we wish you many safe and happy miles!

January 04, 2022

Dropped our car off for service New Years Eve, Tony Bounville was very helpful and reached out to us quickly when our car was ready for pick up! Thanks 😊 More

by Navarrete1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 05, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the glowing review! We appreciate your business and are happy to hear that you had such a seamless service experience working with Tony. Drive safely, and we hope to see you back at Motor City Lexus of Bakersfield!

January 03, 2022

Tony always provides good efficient service when I bring my car in for service. He keeps me informed about the status of my car. More

by gmhort4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Tony and the team are always happy to help you out! Thank you for supporting Motor City Lexus of Bakersfield and we will see you next time!

January 03, 2022

Amazing service. We brought our car in on the day before Christmas Eve and they were able to complete the job in less than two hours. Sean was amazing. More

by Craig.Gosselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 03, 2022 -

Craig.Gosselin responded

Great dealer!

Jan 04, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Craig! We appreciate your business and are thrilled to hear that you had such a successful experience working with Sean and the team. Drive safely, and we hope to see you back at Motor City Lexus of Bakersfield!

January 03, 2022

Dealt with 5 different people when arrived at appt to many people to deal with. More

by rrmcdonald1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Thank you for reaching out. I apologize for any confusion during your recent visit. If there are any outstanding concerns, please don't hesitate to give me a call. I would be glad to connect you with someone who can assist you. Mercedes Thayer - Social Media Manager - 661-805-3627

January 02, 2022

Fernando was very helpful as well as Carmen. Fernando got me as a buy out on our lease so I was already sold on the car. He was fine with that. He was polite and patient. He washed and vacuumed the care I ap More

by robin Urner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando. Carmen. Richard
Jan 02, 2022 -

robin Urner responded

Wonderful staff. I had a clean car inside and out when I left. They needed an additional signature for Credit Union and they came to me. Awsome! Would definitely recommend to friends and family

Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Robin, thank you for the great review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Carmen, Fernando, and Richard. We will be sure to pass on the kind words to them. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Motor City Lexus of Bakersfield!

January 02, 2022

Muy bien el trabajo muchas gracias por todo el equipo en el representante muy profesional Muchas Gracias More

by jjjgold
Recommend Dealer
Yes
Employees Worked With
Demian Castillo, Angel Del Rio
Jan 03, 2022 -

Motor City Lexus of Bakersfield responded

Gracias por la reseña. Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Motor City Lexus of Bakersfield. Apreciamos el apoyo y esperamos volver a verle!

December 29, 2021

I had a flat tire that required the tire to be replaced on Christmas Eve. The service depart ensured car was ready before closing time! More

by Liz.garza13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Dec 30, 2021 -

Motor City Lexus of Bakersfield responded

We are so happy we could help! Thank you for choosing Motor City Lexus of Bakersfield for your service needs, and for leaving such a great review. Drive safely and have a Happy New Year!

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