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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,330 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,330 Reviews of Motor City Lexus of Bakersfield

October 01, 2021

Initially when I first arrived for my service I wasn’t helped for 20-25 minutes but after I spoke to Aris he took care of everything immediately. He was very professional and apologized for the delay. Car More

by drc24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris Caceres
Report | Print
Oct 03, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for your patience when arriving on site. It's lovely to hear that Aris stepped in and got your service needs taken care of efficiently and promptly. We appreciate you taking the time to provide us with your candid feedback, and the Motor City Lexus of Bakersfield team hopes to work together again next time you need service!

September 30, 2021

Great dealership. Excellent service and great communication. I really have nothing to complain about. Very satisfied customer. More

by letrobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewe
Report | Print
Sep 30, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

September 30, 2021

Very clean, friendly and efficient. Customer service personnel were very helpful. My service rep Ino could not have been any more friendly. He kept me informed regarding service of my car. More

by Jngrapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Sep 30, 2021 -

Motor City Lexus of Bakersfield responded

We are happy to hear that our team delivered such communicative, top-notch service! Thank you for choosing Motor City Lexus of Bakersfield and for taking the time to leave us a review. We hope to see you again!

September 30, 2021

We received prompt service. Everyone we talked with was very courteous and a loaner offered More

by msaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Sep 30, 2021 -

Motor City Lexus of Bakersfield responded

We're glad your service visit was prompt and pleasant - that's what we aim for! Thank you for leaving Motor City Lexus of Bakersfield your kind review!

September 30, 2021

Everyone is always so helpful and friendly, especially To y. I love being a Lexus client More

by mapr679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Sep 30, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

Tony is excellent at always addressing every question, concern, etc. His focus on customer service is absolutely stellar, and 2nd to none!! More

by Lpollema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Sep 28, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the review! We aim to provide top-of-the-line service and are glad we're succeeding. From the whole Motor City Lexus of Bakersfield team, safe travels, and come back again next time!

September 28, 2021

Always professional yet personable Great service and Always professional yet personable Great service and follow through with this dealership . Glad I purchased a lexus More

by Cooper7850
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Sep 29, 2021 -

Motor City Lexus of Bakersfield responded

It means a lot that our commitment to exceptional service stood out to you. We are happy to have you as Motor City Lexus of Bakersfield customer. Have a great day!

September 26, 2021

They have fast and efficient service. They are also very accommodating, and help as much as they can. More

by dany_aya1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino Alvarado
Report | Print
Sep 27, 2021 -

Motor City Lexus of Bakersfield responded

Timely and efficient service is what we pride ourselves on. Thanks for supporting Motor City Lexus of Bakersfield!

September 25, 2021

i really had great experience. he is very patients and welcoming. he explained me the process and got my vehicle serviced on time. More

by gurjapuji84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean
Report | Print
Sep 25, 2021 -

Motor City Lexus of Bakersfield responded

It's outstanding to hear that you received a warm welcome and informative care during your recent visit to Motor City Lexus of Bakersfield! Our team appreciates you leaving them positive feedback and looks forward to assisting you again with your service needs down the road!

September 24, 2021

Best car buying expensive I’ve ever had. The team there made it fast and painless. More

by Justinpaulo852
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Sep 24, 2021 -

Motor City Lexus of Bakersfield responded

We are delighted the Motor City Lexus of Bakersfield team welcomed you into our dealership and provided a seamless car-buying experience - this is what we strive for! Thank you for your support and we wish you the best in your new ride. Enjoy!

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