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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,324 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,324 Reviews of Motor City Lexus of Bakersfield

September 11, 2021

Excellent service. Service advisor was very knowledgeable, polite and respectful. He explained service process very thoroughly. My vehicle was checked and serviced in a timely manner! More

by Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Sep 13, 2021 -

Motor City Lexus of Bakersfield responded

We're so glad we're delivering the excellent service experience we strive for! Thank you for taking the time to share, and come back and see us again down the road! - your friends at Motor City Lexus of Bakersfield

September 10, 2021

Tony was very professional. Friendly and polite. My car was in for a maintenance check. It was quick and efficient . I was given a loaner vehicle. Very professional dealership. More

by emsbubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Sep 10, 2021 -

Motor City Lexus of Bakersfield responded

We strive to make the service experience easy and efficient for our guests so this feedback is gratifying to receive! Thank you for choosing Motor City Lexus of Bakersfield and for taking the time to mention Tony's great work. Drive safely until we see you next!

September 07, 2021

Such a pleasure to purchase a vehicle at Motor City Lexus. This is my 2nd Lexus purchase here and with Issa the very best sales person ever. I highly recommend seeing him the next time your in the ma More

by sjrennie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Sep 08, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are thrilled to hear that Issa and the Motor City Lexus of Bakersfield team earned your five stars. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

September 04, 2021

The whole experience at Motor City is outstanding from the sales department, finance department, and service department. This is my fifth purchase from the Lexus Dealership. More

by lawson4boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ballard, Tony Bounville
Sep 07, 2021 -

Motor City Lexus of Bakersfield responded

Feedback like this is why we keep doing what we do! Thank you for trusting the Motor City Lexus of Bakersfield team with all your buying and servicing needs - we hope to see you back again next time! Enjoy your newest Lexus!

August 26, 2021

Great customer service. Friendly staff. Accommodated need for loaner vehicle. More

by MM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Aug 26, 2021 -

Motor City Lexus of Bakersfield responded

We're glad we could be of service! Thank you for the five stars and for choosing Motor City Lexus of Bakersfield!

August 24, 2021

Detailed information without the bull crap. The process was Fast and simple. Definitely would recommend. More

by Oubsuntia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Bruce WEIHE, Tony Bounville, Juanita Henry
Aug 24, 2021 -

Motor City Lexus of Bakersfield responded

Your positive feedback and recommendation mean the world to us. Thank you for choosing Motor City Lexus of Bakersfield - we wish you all the best!

August 21, 2021

Service was quick everyone very friendly &Helpful. Service was quick everyone very friendly & Helpful. Answered all my questions. Nice to have great service. More

by bcruse747Bill C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 23, 2021 -

Motor City Lexus of Bakersfield responded

We're glad we could be of service, Bill. Thanks for dropping by to review Motor City Lexus of Bakersfield and for leaving us your five stars! See you next time!

August 20, 2021

Too costly. It is not worth the money to get the service done here when cheaper options are available. It is not recommending to any body More

by deepakarora49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Aug 23, 2021 -

Motor City Lexus of Bakersfield responded

We try to offer excellent service at a competitive price so it was hard to see this feedback. I apologize for leaving the wrong impression and I would be more than willing to discuss these concerns together. Thank you, Mercedes Thayer - Social Media Manager - 661-805-3627

August 20, 2021

We had a very pleasant and easy buying experience with Brian and Demian More

by kcampbell81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wells, Demian Castillo
Aug 20, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are thrilled to hear that Brian and Demian went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Motor City Lexus of Bakersfield!

August 20, 2021

This Dealership has provided outstanding service and willingness to make all their customers very satisfied. Starting with Ali down to all service representatives and all other employees. Definitely w More

by jag856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, John Barajas
Aug 20, 2021 -

Motor City Lexus of Bakersfield responded

We genuinely do want our customers to be satisfied and we enjoy providing them with outstanding customer service! We're glad that many members of our team played a role in the success of your experience and that you plan to do business with us in the future! Thank you for your support of Motor City Lexus of Bakersfield and we hope we'll get the chance to work together again soon!

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