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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,381 Reviews
Call Dealership (661) 835-3987
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5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,381 Reviews of Motor City Lexus of Bakersfield

December 02, 2021

Good service and communication. Keep you informed and made to feel you’re important to them More

by gramiekitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Heidi Hierlmeier, Jim Ballard
Report | Print
Dec 03, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Motor City Lexus of Bakersfield team. Drive safely, and we hope to see you back again down the road!

December 02, 2021

Great service and courteous customer care everything was done in a timely manner. Thank you very much More

by Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Henry
Report | Print
Dec 03, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Miller! We appreciate your support and hope to earn your business again at Motor City Lexus of Bakersfield. Safe travels!

December 02, 2021

Simply the best dealership I have ever worked with. Both Sales and service Dept are outstanding. More

by mrgutierr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pierce, Tony Bounville, Aris Caceres
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

It's fantastic to hear that you've had such positive experiences with both our sales and our service teams at Motor City Lexus of Bakersfield! We can't thank you enough for this supportive review, and we look forward to assisting you in whenever department you need next!

December 02, 2021

Very pleased with service dept and Tony. Excellent overall. Professional friendly and knowledgeable thank you More

by Ncboles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

We are delighted that you had such a positive service experience with Tony and our team! Thank you for taking your vehicle to Motor City Lexus of Bakersfield, we hope to welcome you back in the future. Until then, drive safely!

December 02, 2021

When service needed, no other dealer compares. Awesome coffee. Helpful employees.! INO and Lexus Rock! More

by kukasfolkart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ino
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

Your confidence in our work means a lot to us! Thank you for choosing Motor City Lexus of Bakersfield and for recommending our team to others. We look forward to seeing you next time!

December 01, 2021

Great service. Thanks to my service manager Tony always been good to us and job well done each year More

by nakeown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

We are delighted that you are always so well taken care of by Tony and our team! Thank you for trusting Motor City Lexus of Bakersfield with your business and your vehicle. Drive safely until we see you again!

December 01, 2021

My experience couldn’t have been better. I stayed at the dealership while the routine maintenance was performed, and the time estimated was spot on. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnulfo Alvarado
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

Chris, thank you for writing this review! We're pleased that you had an excellent experience with us and that your service was completed in a timely way.

December 01, 2021

Tony from Lexus was able to get my Chevrolet Silverado Warranty work & oil change completed by utilizing Steve Smith at GM next door. The service I received at both dealerships was outstanding! More

by fleischerfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus-Tony GM-Steve Smith
Report | Print
Dec 02, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with Tony, Steve, and the Motor City Lexus of Bakersfield team. Drive safely in your Chevrolet Silverado, and we hope to see you back again down the road!

December 01, 2021

Parker was very informative, polite & effective with both of our Lexus’s! Need to give him a bonus this Christmas! More

by Corey Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Dec 01, 2021 -

Motor City Lexus of Bakersfield responded

Hi Corey - Thank you for sharing your kind words about Parker! He is a valuable member of our team and we will be sure to let him know how much his work is appreciated. Safe travels from all of us at Motor City Lexus of Bakersfield!

December 01, 2021

Motor City Lexus, courteous, knowledgeable and efficient. Tony the service representative is the best. Always a great experience when my car needs service. More

by Hhetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alora Caico, Tony Bounville
Report | Print
Dec 01, 2021 -

Motor City Lexus of Bakersfield responded

Courteous, knowledgeable, and efficient is exactly how we strive to be! Thank you for the excellent review - the entire Motor City Lexus of Bakersfield team appreciates it. See you next time!

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