Motor City Lexus of Bakersfield

The service is always excellent. Tony Bounville works very hard to help me keep my older Lexus in good shape. I am very satisfied with the customer care at Motor City Lexus. very hard to help me keep my older Lexus in good shape. I am very satisfied with the customer care at Motor City Lexus. More

As a service adviser, Parker did very well in follow- through what I wanted: oil change. Brake pad replacement as a finding after 10 point check, and provide a contact for me to try getting someone in Le through what I wanted: oil change. Brake pad replacement as a finding after 10 point check, and provide a contact for me to try getting someone in Lexus Brand relationship for my big concern regarding a long-pending but expired recall of a sticky dash board quality problem. Unfortunately, Lexus Brand did not provide any solution which has impacted many customers like me. I will be hesitate to purchase Lexus again. However, to me, Parker was a new face but he treated me friendly and took up my requests professionally. What Lexus Motor City can do better is the manpower of their service team. For oil change and brake pad replacement (no rotor resurfacing required), they took more than 4hrs to complete on appointment schedule. More

This dealership was nice and clean. My service advisor Sean was very nice and professional. I took my Lexus RX350 there for service for the first time. Sean was very nice and professional. I took my Lexus RX350 there for service for the first time. More

We have always have a great buying experience with Robert Pierce at Motor City Lexus. This was our 5th new Lexus all from Rob, no pressure...... Pierce at Motor City Lexus. This was our 5th new Lexus all from Rob, no pressure...... More

I worked with my rep Sean regarding the Lexus recall and he was great to work with. He was very respectful and very informative. Excellent service. he was great to work with. He was very respectful and very informative. Excellent service. More

The staff at Motor City Lexus go out of their way to put the customer first in the car buying experience. No pressure throughout the process and they are committed to customer satisfaction. Thank you! the customer first in the car buying experience. No pressure throughout the process and they are committed to customer satisfaction. Thank you! More

Great outfit. Tony is the best. It’s nice to do business with a professional like Tony, who one can relie on and have confidence in and who does what He says he will do. Exceptional. with a professional like Tony, who one can relie on and have confidence in and who does what He says he will do. Exceptional. More

Always friendly and professional in every way. Salespersons, service people and receptionists very helpful and make the customer feel very special.. Showroom is spotless! Thanks! Salespersons, service people and receptionists very helpful and make the customer feel very special.. Showroom is spotless! Thanks! More

Service rep was very attentive and always called for updates on my car! The best part was that they lend me a loaner car to use updates on my car! The best part was that they lend me a loaner car to use More

I am so happy to work with my service representative Sean. He always very helpful and provide me with what I need. Thank you Sean!! Sean. He always very helpful and provide me with what I need. Thank you Sean!! More