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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

April 22, 2021

Hi I had the bomb experience with Arnulfo ... He needs a raise guys !!!! A real jewel guys... Plus my Experience was easy and smooth like that old school He was playing 🥰which I loved too .... 5 stars ⭐️ More

by Mww1616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnulfo .........
Apr 22, 2021 -

Motor City Lexus of Bakersfield responded

This feedback about Arnulfo means a lot to us! He is a valuable member of our team and we will make sure he knows how much his work is appreciated. Thank you for giving Motor City Lexus of Bakersfield your business and kind review. Safe travels!

April 21, 2021

Sean did a great job recommending the right service for my vehicle. He’s very knowledgeable and gave excellent customer service while listening to my needs and concerns! More

by irbin.espana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Velazquez
Apr 21, 2021 -

Motor City Lexus of Bakersfield responded

Irbin, thank you for taking the time to leave us a review! We couldn't be happier to hear that Sean took such good care of you here at Motor City Lexus of Bakersfield, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 19, 2021

Great dealership. Professionalism and they take great care of their customers. Sean always does a fine job. Thank you again for taking care of my car. More

by kumison1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean , Jim Ballard
Apr 19, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Sean went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

April 18, 2021

He greeted me at the counter with and smile. He got me started and on my way in a timely fashion. It was so fast and easy I got to work early. More

by reneebonner5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Apr 19, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Motor City Lexus of Bakersfield, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 18, 2021

Went above and beyond to meet my needs. From time in to pickup time all my needs were met and the service done with upmost expertise. Great experience. More

by abreuc401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnulfo Alvarado
Apr 19, 2021 -

Motor City Lexus of Bakersfield responded

Your review just made our day! We couldn't be happier to hear that our team went the extra mile to provide a 5-star experience and we will be sure to share your generous feedback with the whole Motor City Lexus of Bakersfield family. See you down the road!

April 16, 2021

Very professional, very helpful. The tech support was awesome. Everybody made us feel comfortable. Julio was nice. It was a pleasant experience dealing with him. More

by Kruses
Recommend Dealer
Yes
Employees Worked With
Hunter Mooney, Jayden, Heidi Hierlmeier, Julio Velazquez
Apr 16, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Julio took such good care of you here at Motor City Lexus of Bakersfield, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Yes, Parker is the best. Always communicating and the wait time is most often less than 5 minutes. Work is done right the first time. More

by Spin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Apr 16, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review! We are proud to have earned your support and are thrilled to hear that Parker and the team delivered such a seamless service experience. Drive safely, and we hope to see you again at Motor City Lexus of Bakersfield!

April 16, 2021

Parker was very attentive and explained all work in detail He was very hospitable and honest Treated us fairly on price as well happy service More

by sgarcia119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Apr 16, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for sharing kind words about Parker and posting feedback about your visit to Motor City Lexus of Bakersfield! We are delighted to hear that you're a happy customer.

April 15, 2021

Tony Bounville is a great service advisor. Tony and the staff at Motor City Lexus always take good care of me and vehicle. Highly recommended. More

by schnauzermama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Apr 15, 2021 -

Motor City Lexus of Bakersfield responded

Your feedback means so much to us! It is great to hear that Tony and the rest of our Motor City Lexus of Bakersfield team always provide you with great service!

April 15, 2021

Great service and very welcoming. Tony does a great job of being detailed about services performed and keeping me informed on the status of vehicle. Technician performed excellent repair and even cleaned o More

by edgarpld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville, Aris Caceres
Apr 15, 2021 -

Motor City Lexus of Bakersfield responded

Edgar, it is terrific to hear that Tony was so communicative and attentive during your service. Thank you for trusting Motor City Lexus of Bakersfield with your business and your vehicle. We look forward to seeing you next time!

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