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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

March 19, 2021

Professional, knowledgeable, exceptional customer service are the first words that come to my mind about my new car leasing experience at Motor City Lexus. I will recommend Gloria at Motor City Lexu More

by Di Byrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Tooker, Gloria Velazquez
Mar 19, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the great review, Di! We appreciate your business and are thrilled to hear that you had such a successful experience working with Gloria, Jake, and Tim. Drive safely in your new vehicle, and congratulations! We hope to see you back at Motor City Lexus of Bakersfield next time!

March 13, 2021

Shopping for a new vehicle from Ali and his team is always a excellent experience. that is the reason why my family and I keep coming back. More

by 4anitapatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Douglas, Jim Ballard, Faraz Ahmed, Alora Caico
Mar 15, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the review! It is always a pleasure to assist you here at Motor City Lexus of Bakersfield, and we will certainly let Ali and our team know that you appreciate their help. We look forward to your next visit!

March 12, 2021

This review is strictly on my service advisor Sean Popplewell. He is awesome at his job and very knowledgeable. He is absolutely the very best. More

by Catherine Pitcher
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faraz Ahmed
Mar 12, 2021 -

Motor City Lexus of Bakersfield responded

Catherine - thank you for reviewing the wonderful experience you had with Sean at Motor City Lexus of Bakersfield! We look forward to your next visit!

March 11, 2021

Experience was great and a very smooth purchase for a vehicle I bought online. Issa was very professional and very nice. Couldn’t ask for more - they delivered on all levels of customer service. Great jo More

by vvigil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Mar 11, 2021 -

Motor City Lexus of Bakersfield responded

Congratulations on your new car! We are thrilled that Issa and the team made the experience so smooth and seamless. Thank you for supporting Motor City Lexus of Bakersfield!

March 09, 2021

Professional. Experienced. Knowledgeable. No pressure. High quality service. Top notch salesperson..Kenny Lau. The best car purchase experience ever. He knew every part of every car he showed me. More

by Jcr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenny Lau, Natalie Hierlmeier, Hunter Mooney and Jared.
Mar 09, 2021 -

Motor City Lexus of Bakersfield responded

We couldn't have asked for better feedback! It's wonderful to hear that Kenny made your car-buying experience so special. Thank you for trusting Motor City Lexus of Bakersfield with your business, and congratulations on your new vehicle!

March 07, 2021

Tony did excellent job with everything! The crew very accommodating! Had a loaner car ready and waiting for me, transition was very smooth. Coffee was a plus! More

by gaylerstevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 08, 2021 -

Motor City Lexus of Bakersfield responded

It was our pleasure to give you a top-notch service experience! Thank you for choosing Motor City Lexus of Bakersfield and taking the time to leave us a great review. Have a wonderful day!

March 07, 2021

Excellent service – – Tony does a great job! I will continue to buy Lexus cars because of the wonderful work done in the service department at Lexus Bakersfield. More

by Ghudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 08, 2021 -

Motor City Lexus of Bakersfield responded

Thanks very much for the feedback. We're glad Tony and our team have taken great care of your vehicle and that we'll see you again. Motor City Lexus of Bakersfield appreciates your business!

March 06, 2021

The Lexus dealership has always been friendly and very easy to work with. They do excellent work in a timely manner I had 5 star service with my SUV. More

by Bill from Bako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 08, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your SUV here at Motor City Lexus of Bakersfield, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 05, 2021

Excellent service, felt safe with their practices about COVID 19, very friendly & courteous , timely & very professional Tony called me to tell me bout my pads he was clear up to the point & professional More

by hharraka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 05, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Motor City Lexus of Bakersfield, and we will certainly let Tony know that you appreciate his help. We are glad that we were able to make your experience safe and comfortable during this difficult time, and if you ever need anything else, don't hesitate to come back and see us again!

March 05, 2021

Thank you Lexus of Bakersfield Tony and service staff. Your compassion, knowledge, professionalism and efficiency made my experience pleasant! You took time to assure I understood the service needed and t More

by Tomi J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 05, 2021 -

Motor City Lexus of Bakersfield responded

Tomi - What a wonderful review! We are so happy to hear that you're satisfied with our service and we truly appreciate you sharing so many kind words. Thank you for choosing Motor City Lexus of Bakersfield for your auto needs!

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