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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,322 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,322 Reviews of Motor City Lexus of Bakersfield

March 04, 2021

We drove from Fresno to purchase a 2018 Chevy Equinox. We were given an excellent value for our trade-in, and a red carpet treatment by all personnel that waited on us. It was a very quick and painless trans More

by Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lopez, sales, Lance Hilderbrand
Mar 04, 2021 -

Motor City Lexus of Bakersfield responded

We're so proud to have earned your business, Leonard! It's wonderful to hear that our team delivered a car-buying experience that was well worth the trip. Welcome to the Motor City Lexus of Bakersfield family, and congratulations on your new 2018 Chevrolet Equinox!

March 04, 2021

The customer service was Excellent!Kenneth was very The customer service was Excellent! Kenneth was very knowledgeable and personable. Great salesman! I Will definitely recommend friends and family t More

by Ddw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Mar 04, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Motor City Lexus of Bakersfield, and we will certainly let Kenneth know that you appreciate his help. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

March 02, 2021

Issa was great to work with. He was friendly, communicated well and made the process easy. Highly recommend Issa for an easy car buying experience. More

by Recalde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Congratulations on your new car! We are thrilled that you had such a positive experience working with Issa. Thank you for giving Motor City Lexus of Bakersfield your business and recommendation!

March 02, 2021

Excellent service ! Sean was very helpful and kind . Love the service I get at Lexus ! Highly recommend! They always take great care of my car ! More

by allisondolan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Allison, we're so lucky to have you as a loyal customer! It's great to hear that Sean made your latest service visit so friendly and attentive. Thank you for trusting Motor City Lexus of Bakersfield with your vehicle and your business!

March 02, 2021

Great service. Superb attention to detail. They put customers needs and concerns first. Julio was excellent! We would definitely go back and recommend others to do the same. More

by crincon750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Velazquez
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Your confidence in Julio and the rest of our team means the world to us! Thank you for being such a great customer of Motor City Lexus of Bakersfield!

February 27, 2021

We took are vehicle in because we had a check engine light come on and the vehicle is still under warranty. We made an appointment and dropped off the car. They checked the vehicle over and also found s More

by Mikesmith1791
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Del Rio
Mar 01, 2021 -

Motor City Lexus of Bakersfield responded

Mike, thank you for taking the time to leave us this review! It was our pleasure to assist you with your sunroof and service your vehicle here at Motor City Lexus of Bakersfield, and we will certainly let our team know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

February 25, 2021

Awesome, expedient, professional, and courteous service!!! Highly, highly recommended! We have had our service done on both of our Lexus vehicles for a number of years w/ Tony in the service depa More

by Lpollema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Feb 25, 2021 -

Motor City Lexus of Bakersfield responded

We are honored by your years of business and your stellar recommendation of our team! Thank you for continuing to support Motor City Lexus of Bakersfield. Safe travels until we see you next!

February 23, 2021

I always have great service from Motor City Lexus. They completed my services as needed and returned my car in perfect condition. I only trust the dealer with my car. More

by teesjodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 23, 2021 -

Motor City Lexus of Bakersfield responded

We are honored by your loyal business! Thank you for your confidence in the Motor City Lexus of Bakersfield team, and for your positive review. We look forward to welcoming you back next time!

February 20, 2021

Motor City is the best for providing quality certified used cars. They treated me as if I were buying a brand new car. Great car More

by cgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayden Briar, Jim Ballard
Feb 22, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for the review! It was our pleasure to assist you here at Motor City Lexus of Bakersfield, and we hope that you continue to enjoy your newly purchased vehicle!

February 20, 2021

Our last two service visits did not go well. We drove from Paso Robles for a 12:00 appointment and were told it would take about 3 hours. When we returned Sean had the receptionist tell us it was not re More

by Bevneal
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
sean
Feb 22, 2021 -

Motor City Lexus of Bakersfield responded

This is a disappointing review to read. While I am pleased to hear that Aris took good care of you, I am concerned that the rest of our team didn't leave you with that same impression. Aris will be in touch to see what we can do to make things right. Thank you for reaching out, Michelle Spitzer - Customer Relations Manager - 661-836-6757

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