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Motor City Lexus of Bakersfield

Bakersfield, CA

4.9
1,325 Reviews

5101 Gasoline Alley Drive

Bakersfield, CA

93313

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1,326 Reviews of Motor City Lexus of Bakersfield

March 07, 2021

Excellent service – – Tony does a great job! I will continue to buy Lexus cars because of the wonderful work done in the service department at Lexus Bakersfield. More

by Ghudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 08, 2021 -

Motor City Lexus of Bakersfield responded

Thanks very much for the feedback. We're glad Tony and our team have taken great care of your vehicle and that we'll see you again. Motor City Lexus of Bakersfield appreciates your business!

March 06, 2021

The Lexus dealership has always been friendly and very easy to work with. They do excellent work in a timely manner I had 5 star service with my SUV. More

by Bill from Bako
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 08, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your SUV here at Motor City Lexus of Bakersfield, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

March 05, 2021

Thank you Lexus of Bakersfield Tony and service staff. Your compassion, knowledge, professionalism and efficiency made my experience pleasant! You took time to assure I understood the service needed and t More

by Tomi J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 05, 2021 -

Motor City Lexus of Bakersfield responded

Tomi - What a wonderful review! We are so happy to hear that you're satisfied with our service and we truly appreciate you sharing so many kind words. Thank you for choosing Motor City Lexus of Bakersfield for your auto needs!

March 05, 2021

Excellent service, felt safe with their practices about COVID 19, very friendly & courteous , timely & very professional Tony called me to tell me bout my pads he was clear up to the point & professional More

by hharraka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bounville
Mar 05, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Motor City Lexus of Bakersfield, and we will certainly let Tony know that you appreciate his help. We are glad that we were able to make your experience safe and comfortable during this difficult time, and if you ever need anything else, don't hesitate to come back and see us again!

March 04, 2021

We drove from Fresno to purchase a 2018 Chevy Equinox. We were given an excellent value for our trade-in, and a red carpet treatment by all personnel that waited on us. It was a very quick and painless trans More

by Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lopez, sales, Lance Hilderbrand
Mar 04, 2021 -

Motor City Lexus of Bakersfield responded

We're so proud to have earned your business, Leonard! It's wonderful to hear that our team delivered a car-buying experience that was well worth the trip. Welcome to the Motor City Lexus of Bakersfield family, and congratulations on your new 2018 Chevrolet Equinox!

March 04, 2021

The customer service was Excellent!Kenneth was very The customer service was Excellent! Kenneth was very knowledgeable and personable. Great salesman! I Will definitely recommend friends and family t More

by Ddw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Mar 04, 2021 -

Motor City Lexus of Bakersfield responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Motor City Lexus of Bakersfield, and we will certainly let Kenneth know that you appreciate his help. It means a lot to know that you will recommend us to others, and we hope to see you again sometime!

March 02, 2021

Excellent service ! Sean was very helpful and kind . Love the service I get at Lexus ! Highly recommend! They always take great care of my car ! More

by allisondolan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Allison, we're so lucky to have you as a loyal customer! It's great to hear that Sean made your latest service visit so friendly and attentive. Thank you for trusting Motor City Lexus of Bakersfield with your vehicle and your business!

March 02, 2021

Great service. Superb attention to detail. They put customers needs and concerns first. Julio was excellent! We would definitely go back and recommend others to do the same. More

by crincon750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Velazquez
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Your confidence in Julio and the rest of our team means the world to us! Thank you for being such a great customer of Motor City Lexus of Bakersfield!

March 02, 2021

Issa was great to work with. He was friendly, communicated well and made the process easy. Highly recommend Issa for an easy car buying experience. More

by Recalde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa Gharibeh
Mar 02, 2021 -

Motor City Lexus of Bakersfield responded

Congratulations on your new car! We are thrilled that you had such a positive experience working with Issa. Thank you for giving Motor City Lexus of Bakersfield your business and recommendation!

February 27, 2021

We took are vehicle in because we had a check engine light come on and the vehicle is still under warranty. We made an appointment and dropped off the car. They checked the vehicle over and also found s More

by Mikesmith1791
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Del Rio
Mar 01, 2021 -

Motor City Lexus of Bakersfield responded

Mike, thank you for taking the time to leave us this review! It was our pleasure to assist you with your sunroof and service your vehicle here at Motor City Lexus of Bakersfield, and we will certainly let our team know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

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