Motor City Lexus of Bakersfield

Car Buying Experience Was outstanding Bought my car from here, Glad I didn’t choose any other spot. Process was really enjoyable and straight forward. Highly recommend buying a car from He Bought my car from here, Glad I didn’t choose any other spot. Process was really enjoyable and straight forward. Highly recommend buying a car from Heidi. Staff was super friendly and informative. Will definitely be buying all my cars from her from now on. 5/5 stars More

Poorly Trained Employee Dealer staff not trained professionally I traveled 300 miles from Kingman Arizona Staff did not explain Technology person was not trained they wa Dealer staff not trained professionally I traveled 300 miles from Kingman Arizona Staff did not explain Technology person was not trained they wants me to buy car & GOODBUY Got One way Permit to drive , Unable to drive my car for one week because paperwork was not Done and mailed to me When I went to DMV they ask me proper Documents Luxury car dealer with POOR CUSTOMER SERVICE STAFF NEED TO TRAINED PROFESSIONALLY NEED TO TRAINED STAFF HOW TO SALE CARS OUT OF STATE More

Enjoyable buying experience Jim Ballard and Ali Douglas make the buying experience enjoyable. Motor city Lexus IS truly a family friendly place and a one stop shop for my family. Jim Ballard and Ali Douglas make the buying experience enjoyable. Motor city Lexus IS truly a family friendly place and a one stop shop for my family. The treatment from all of the staff is amazing and we are truly blessed to be treated like family at motor city Lexus. More

85000 mile service The service was awesome and John took care of everything in a professional way. I used a courtesy car which was convenient. Everything was done in a The service was awesome and John took care of everything in a professional way. I used a courtesy car which was convenient. Everything was done in a timely manner. More

5000 mile service Excellent customer service. Waiting time was within the time John had quoted. Very helpful and polite. Offered me a loaner car, but I did not need Excellent customer service. Waiting time was within the time John had quoted. Very helpful and polite. Offered me a loaner car, but I did not need one. More

Great Customer Service I really enjoy taking my car to get serviced at Motor City Lexus everyone is very welcoming and friendly. Tony in the service department was very help I really enjoy taking my car to get serviced at Motor City Lexus everyone is very welcoming and friendly. Tony in the service department was very helpful :) More

awesome service is awesome. waiting time is very good. the service was done on the primise time that was said by John. Very helpful to the customer service is awesome. waiting time is very good. the service was done on the primise time that was said by John. Very helpful to the customer More

Thumbs up Great experience, the staff was very nice and the quality of the service was excellent. I left the dealership satisfied and most of all happy. Great experience, the staff was very nice and the quality of the service was excellent. I left the dealership satisfied and most of all happy. More

Quick and Easy 100%! I came in to get my car serviced a couple of days ago and Tony was able to take care of all of my needs. They always do a great job here at the Lexus I came in to get my car serviced a couple of days ago and Tony was able to take care of all of my needs. They always do a great job here at the Lexus dealership in Bakersfield, highly recommend! More