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Motor City Lexus of Bakersfield
Bakersfield, CA
1,324 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,324 Reviews of Motor City Lexus of Bakersfield
January 20, 2021
Issa provided Awesome customer service! He was not pushy, was friendly, very professional. Super knowledgeable & very courteous. Great experience with my purchase, I will definitely be back to purchase again was friendly, very professional. Super knowledgeable & very courteous. Great experience with my purchase, I will definitely be back to purchase again! More
by Blanca.r
Employees Worked With
Issa Gharibeh
January 20, 2021
From arranging my appointment to the service I received when I picked up my car, the Lexus team at Motor City provided OUTSTANDING service!! Thank’s Sean for taking great care of us. when I picked up my car, the Lexus team at Motor City provided OUTSTANDING service!! Thank’s Sean for taking great care of us. More
by Guamboys
Employees Worked With
Sean Popplewell
January 19, 2021
1st class operation.It was a pleasure to work with 1st class operation. It was a pleasure to work with Fernando, very professional and prompt in his replies-this was an done thru emails and text messa 1st class operation. It was a pleasure to work with Fernando, very professional and prompt in his replies-this was an done thru emails and text messages. Would definitely recommend him to my friends and promote the dealership More
by Michael Lara
Employees Worked With
Fernando Villagomez
January 15, 2021
Most amazing dealership ever!! Five star service EVERY time I go in!! Every staff member in the service department goes above and beyond to ensure the customers happiness. time I go in!! Every staff member in the service department goes above and beyond to ensure the customers happiness. More
by Lisalancaster
Employees Worked With
Tony Bounville, Aris Caceres
December 19, 2020
Awesome experience with a new Lexus purchase! Jim is knowledgeable, friendly, and customer oriented. He knows his stuff and makes sure you get taken care of as quickly as possible. In and out of finance knowledgeable, friendly, and customer oriented. He knows his stuff and makes sure you get taken care of as quickly as possible. In and out of finance in 30 minutes. Highly recommended! More
by Jessica H.
Employees Worked With
Ali Douglas, Jim Ballard, Lance Hilderbrand
August 29, 2019
Car Buying Experience Was outstanding Bought my car from here, Glad I didn’t choose any other spot. Process was really enjoyable and straight forward. Highly recommend buying a car from He Bought my car from here, Glad I didn’t choose any other spot. Process was really enjoyable and straight forward. Highly recommend buying a car from Heidi. Staff was super friendly and informative. Will definitely be buying all my cars from her from now on. 5/5 stars More
by Buyer101
Employees Worked With
Heidi Hierlmeier
February 06, 2019
Poorly Trained Employee Dealer staff not trained professionally I traveled 300 miles from Kingman Arizona Staff did not explain Technology person was not trained they wa Dealer staff not trained professionally I traveled 300 miles from Kingman Arizona Staff did not explain Technology person was not trained they wants me to buy car & GOODBUY Got One way Permit to drive , Unable to drive my car for one week because paperwork was not Done and mailed to me When I went to DMV they ask me proper Documents Luxury car dealer with POOR CUSTOMER SERVICE STAFF NEED TO TRAINED PROFESSIONALLY NEED TO TRAINED STAFF HOW TO SALE CARS OUT OF STATE More
by MMP
Employees Worked With
Issa Gharibeh
December 14, 2018
Enjoyable buying experience Jim Ballard and Ali Douglas make the buying experience enjoyable. Motor city Lexus IS truly a family friendly place and a one stop shop for my family. Jim Ballard and Ali Douglas make the buying experience enjoyable. Motor city Lexus IS truly a family friendly place and a one stop shop for my family. The treatment from all of the staff is amazing and we are truly blessed to be treated like family at motor city Lexus. More
by Vetteman007
Employees Worked With
Ali Douglas, Jim Ballard
November 14, 2018
85000 mile service The service was awesome and John took care of everything in a professional way. I used a courtesy car which was convenient. Everything was done in a The service was awesome and John took care of everything in a professional way. I used a courtesy car which was convenient. Everything was done in a timely manner. More
by tkfriberg
Verified CustomerEmployees Worked With
John Barajas
November 11, 2018
5000 mile service Excellent customer service. Waiting time was within the time John had quoted. Very helpful and polite. Offered me a loaner car, but I did not need Excellent customer service. Waiting time was within the time John had quoted. Very helpful and polite. Offered me a loaner car, but I did not need one. More
by janice9593
Employees Worked With
John Barajas
