Motor City Lexus of Bakersfield

Great service Bruce reminded me of service when I did not show up. Got my Lexus serviced! Great service and timely. Can work on timely car washes though. Bruce reminded me of service when I did not show up. Got my Lexus serviced! Great service and timely. Can work on timely car washes though. More

Amazing service Best service in town, had a nail in my tire , was on my way out of town, they were able to help me fix my tire that same day and got my vehicle back q Best service in town, had a nail in my tire , was on my way out of town, they were able to help me fix my tire that same day and got my vehicle back quickly , John B best customer service More

The easiest process. Fast, thorough and simple. The service department is very organized, fast service, thorough, and accommodating. Everyone was friendly and make a point to make the process as qui The service department is very organized, fast service, thorough, and accommodating. Everyone was friendly and make a point to make the process as quick as possible. More

10,000 mile service Friendly professional staff. Outstanding service overall. This was my second complimentary service visit and everything checked out. There were no veh Friendly professional staff. Outstanding service overall. This was my second complimentary service visit and everything checked out. There were no vehicle problems. Juanita explained everything that was completed on my car. She was very thorough. Thank you! More

Exceptional Service as Motor City Lexus of Bakersfield! Friendly, courteous and professional from the moment I walked in the door. I can’t begin to tell you how nice it is to not have no worry at all when b Friendly, courteous and professional from the moment I walked in the door. I can’t begin to tell you how nice it is to not have no worry at all when buying a vehicle. From beginning to end the knowledge and expertise from sales staff to their product specialist is beyond anything I’ve ever seen elsewhere. Very impressive! More

Service I had a great experience when bringing my vehicle in for service. I was helped right away upon arrival, which was appreciated since I was on my way to I had a great experience when bringing my vehicle in for service. I was helped right away upon arrival, which was appreciated since I was on my way to work. I had the same experience when picking my vehicle up. More

Air conditioning went off on passenger side of car First, Juanita Henry did a great job getting my problem scheduled and handled. And was given a loner vehicle until repairs were completed. My problems First, Juanita Henry did a great job getting my problem scheduled and handled. And was given a loner vehicle until repairs were completed. My problems were taken care of immediately and I received a telephone call before noon. More

Excellent and professional service Met with service advisor Tony Bounville as scheduled. Paper work was done expediously. Received call in the afternoon that vehicle was ready. Very pl Met with service advisor Tony Bounville as scheduled. Paper work was done expediously. Received call in the afternoon that vehicle was ready. Very pleased with service. More

New issue on leased vehicle? Vehicle doors closed when key left in drink container area. Happened twice. According to dealership this has occurred to a few other customers. No a Vehicle doors closed when key left in drink container area. Happened twice. According to dealership this has occurred to a few other customers. No answer as to why from service department? As to other service issues addressed, excellent service. More

excellent customer service There was a valet who welcomed me with a smile and held the door for me. John Barajas, my service consultant, was available at the time of my appointm There was a valet who welcomed me with a smile and held the door for me. John Barajas, my service consultant, was available at the time of my appointment. The appointment was fast and courteous. I didn't reserve a rental car, but one was available for me. The ladies at the front desk were fast and courteous too. My car was ready the same day and was all cleaned up for me. I will probably always be a Lexus owner because of the customer service. More