Motor City Lexus of Bakersfield

Exceptional Service as Motor City Lexus of Bakersfield! Friendly, courteous and professional from the moment I walked in the door. I can’t begin to tell you how nice it is to not have no worry at all when b Friendly, courteous and professional from the moment I walked in the door. I can’t begin to tell you how nice it is to not have no worry at all when buying a vehicle. From beginning to end the knowledge and expertise from sales staff to their product specialist is beyond anything I’ve ever seen elsewhere. Very impressive! More

Service I had a great experience when bringing my vehicle in for service. I was helped right away upon arrival, which was appreciated since I was on my way to I had a great experience when bringing my vehicle in for service. I was helped right away upon arrival, which was appreciated since I was on my way to work. I had the same experience when picking my vehicle up. More

Air conditioning went off on passenger side of car First, Juanita Henry did a great job getting my problem scheduled and handled. And was given a loner vehicle until repairs were completed. My problems First, Juanita Henry did a great job getting my problem scheduled and handled. And was given a loner vehicle until repairs were completed. My problems were taken care of immediately and I received a telephone call before noon. More

Excellent and professional service Met with service advisor Tony Bounville as scheduled. Paper work was done expediously. Received call in the afternoon that vehicle was ready. Very pl Met with service advisor Tony Bounville as scheduled. Paper work was done expediously. Received call in the afternoon that vehicle was ready. Very pleased with service. More

New issue on leased vehicle? Vehicle doors closed when key left in drink container area. Happened twice. According to dealership this has occurred to a few other customers. No a Vehicle doors closed when key left in drink container area. Happened twice. According to dealership this has occurred to a few other customers. No answer as to why from service department? As to other service issues addressed, excellent service. More

excellent customer service There was a valet who welcomed me with a smile and held the door for me. John Barajas, my service consultant, was available at the time of my appointm There was a valet who welcomed me with a smile and held the door for me. John Barajas, my service consultant, was available at the time of my appointment. The appointment was fast and courteous. I didn't reserve a rental car, but one was available for me. The ladies at the front desk were fast and courteous too. My car was ready the same day and was all cleaned up for me. I will probably always be a Lexus owner because of the customer service. More

The dealer exceeds my expectations; the staff are amazing! Bruce has been my rep for many years; he is courteous always appropriate and sticks to taking care of business -need I say more. The reception staff Bruce has been my rep for many years; he is courteous always appropriate and sticks to taking care of business -need I say more. The reception staff are attentive always; its a pleasure to get total service. More

Professional customer service A very friendly, helpful staff, particularly Jeanette. Tony B. is always a gentleman, knowledgeable with great attention to detail; good follow-thro A very friendly, helpful staff, particularly Jeanette. Tony B. is always a gentleman, knowledgeable with great attention to detail; good follow-through for customer too! More

Excellent,Fast, and Attractive When I was looking for a car I knew from past experience on the GMC side of Moter City that when I bought my Lexas that I would be treated well. My When I was looking for a car I knew from past experience on the GMC side of Moter City that when I bought my Lexas that I would be treated well. My service rep is Angel and whenever I call he is so great. He gets me in quickly with attention to my needs . I am always completely satisfied with the results ... They make sure of it! Jeannie Kuhns More

awesome all staff are all friendly and they entertain you right away. especially the service manager, he explained mainly the concept of how they service your all staff are all friendly and they entertain you right away. especially the service manager, he explained mainly the concept of how they service your car. More