
Motor City Lexus of Bakersfield
Bakersfield, CA
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1,322 Reviews of Motor City Lexus of Bakersfield
Excellent,Fast, and Attractive When I was looking for a car I knew from past experience on the GMC side of Moter City that when I bought my Lexas that I would be treated well. My When I was looking for a car I knew from past experience on the GMC side of Moter City that when I bought my Lexas that I would be treated well. My service rep is Angel and whenever I call he is so great. He gets me in quickly with attention to my needs . I am always completely satisfied with the results ... They make sure of it! Jeannie Kuhns More
awesome all staff are all friendly and they entertain you right away. especially the service manager, he explained mainly the concept of how they service your all staff are all friendly and they entertain you right away. especially the service manager, he explained mainly the concept of how they service your car. More
Top flight dealer ship. Motor city lexus is the best service center, and car sales dealer in Bakersfield that I had the pleasure of conducting business with, the staff are al Motor city lexus is the best service center, and car sales dealer in Bakersfield that I had the pleasure of conducting business with, the staff are always professional and helpful. More
Customer Oriented Service Juanita Henry is my service rep and she handles everything with a personal touch. She is very efficient and thorough. I've always had a nice experie Juanita Henry is my service rep and she handles everything with a personal touch. She is very efficient and thorough. I've always had a nice experience when having my Lexus serviced. More
Great service Took my car in for service without scheduling an appointmen and they were able to help me quickly. The service was great. Angel is amazing Took my car in for service without scheduling an appointmen and they were able to help me quickly. The service was great. Angel is amazing More
Pleasant I think Juanita is an exce,,ent service advisor. She met expectations and managed delays in delivery of the finished work. I felt the brake work was a I think Juanita is an exce,,ent service advisor. She met expectations and managed delays in delivery of the finished work. I felt the brake work was a bit on the expensive side; however, the 15% off coupon that Motor City provided helped to soften the blow. Overall, I think your dealership treats its customers well, which is why I keep coming back. More
John was very personable and helpful. The customer service at Motor City Lexus goes above and beyond expectations. I didn't make an appointment but the team was friendly and ready to help. The customer service at Motor City Lexus goes above and beyond expectations. I didn't make an appointment but the team was friendly and ready to help. Highly recommend this service team! More
Great Customer Service Tony provided great customer service. He was very clear on services to be performed and brought my vehicle up to me when I returned to the lot to pic Tony provided great customer service. He was very clear on services to be performed and brought my vehicle up to me when I returned to the lot to pick my car up. Other visits at this service center have not provided this same level of service so it was great to see that Tony's customer service was equivalent to the level of service I had received with my previous vehicle at Mercedes Benz. Great job Tony! More
Just a great person He is an amazing person that is nice and kind and all sorts of helpful he is a very good sales person I think he should get promoted He is an amazing person that is nice and kind and all sorts of helpful he is a very good sales person I think he should get promoted More
Excellent Customer Service Our service advisor Juanita was awesome. Prepared, courteous, professional and efficient. The experience was exceptional, from timeliness of int Our service advisor Juanita was awesome. Prepared, courteous, professional and efficient. The experience was exceptional, from timeliness of intake, to the follow up phone call, to a freshly washed car, to pick up. This is an experience that others should benchmark. More