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Motor Home Specialist

Alvarado, TX

2.5
188 Reviews

5411 South I-35W

Alvarado, TX

76009

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188 Reviews of Motor Home Specialist

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June 26, 2022

What a disaster. Still getting a Class C Thor Sprinter fixed after 9 months. They don’t answer the phone. They cut ceiling lights the the day we left, because we coul More

by jefftroiano
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Beware of Snake Oil Dave
June 24, 2022

The most dishonest, poorly run, terrible customer service experience we have every experienced. From the owner/CEO down to the minions, they could care less about customer service and communication. Once t More

by vnelson
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tim Day, Steven Adams, Donny O'Banion
May 29, 2022

Do not buy from this dealership, they are not fair and honest, I lost my 5k non refundable deposit on an Rv becasue I did not qualify. Not even an option of keeping it on credit. I ended buying the sa More

by Brian.williams
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sean, Donny O'Banion
May 15, 2022

They like to sell but make sure everything is working prior to leaving the dealership. If not you will never get it repaired. Worst service after the sale I have ever seen from any business type. Purchas More

by Flyboy
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Abby
May 11, 2022

They wont answer the telephones let alone return a call. Terrible experience and I wont buy there again. After sales customer service sucks. More

by randy3good
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Who what and why
April 04, 2022

Bought our new class C Coachmen on Feb. 11, 2022. Took it out for 4 days and then brought it back to fix the punch list that should have been taken care of prior to delivery. Its now April More

by ttaylor6953
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
John Compton
March 16, 2022

Kudos to Justin Sanders, Service Manager, Justin, and TJ +1, for giving me a great experience regarding a few things wrong with my new Class C motorhome. They were great today, and Sanders has been super s More

by terriepoole
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Sanders
March 12, 2022

We are EXTREMELY pleased with MotorHome Specialist! Carl, our salesman was very knowledgeable and so helpful and attentive AFTER the sale as well. The service dept CANNOT be beat! Big Justin and Little More

by Pamfnp
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carl, Justin x2
February 07, 2022

Been 1 year since we sold our motor home. We have begged and threatened too get our nearly 4000. Back that we paid cash for’ on a extended warranty, just remember what I am telling you, people from San Ang More

by Gtconsul
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Financial department , Donny O'Banion
November 17, 2021

We were very happy with our salesman, "Cowboy" (Robert Langley) and with everyone at MHSRV. They had the best price, they guaranteed the price on our order, and "Cowboy" kept us informed as the status of More

by colleenhanika
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
"Cowboy" Robert Langley, Donny O'Banion
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