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Motor Mile Chrysler Dodge Jeep Ram

Christiansburg, VA

4.7
1,046 Reviews
Call Dealership (540) 381-8417
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2395 Roanoke St

Christiansburg, VA

24073

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1,046 Reviews of Motor Mile Chrysler Dodge Jeep Ram

March 23, 2023

Shelor Motor Mile is a horrible relic of what they use to be; from sales to the service department they are unaccountable and hostile to honest inquiries! More

by Blankenshipd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathan Biggs; Charlie Taylor; Patsy Manager; Rocky Fizzano
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Mar 24, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact us at your convenience, we'd like to help. Thank you, Customer Relations – cr@shelor.com

March 22, 2023

Very pleasant experience. I will definitely come back for my next car. Fast and easy. More

by Toshosborne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mullins
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Mar 22, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're glad to hear we could deliver excellent service! We appreciate your business and look forward to seeing you again at Motor Mile Chrysler Dodge Jeep Ram for that second car!

March 21, 2023

A male in service department told me towed vehicle is "worked in". Took 1 1/2 weeks for a 3 day job. Made me feel like me nor my truck was important. More

by fhdbarbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jen
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Mar 23, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We're sorry you felt that your vehicle wasn't important, that is not how we wanted your experience to go. We understand that unforeseen circumstances happen and when your vehicle gets towed in, time is definitely of the essence. We have appointments with customers that we are currently working on so we do try to work in tow-ins as they come instead of making them sit and wait until weeks go by. We tried to look up information to look over your information but no name was provided on your review.

Mar 23, 2023 -

fhdbarbour responded

My name is David Barbour. My truck is a 2016 Ram 1500.

Mar 23, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Hi David, a manager will be reaching out to you soon. Thank you.

March 20, 2023

Excellent service on this trip. Delivery was timely and met expectations from the quote provided. Dealership went out of their way to get the needed service completed and me on my More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl, Danny
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Mar 21, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

This feedback is music to our ears! Thank you for choosing Motor Mile Chrysler Dodge Jeep Ram and for sharing your experience. We hope to work with you again down the road!

March 17, 2023

We’re greeted with the upmost respect. Sales person was professional and straightforward. Would recommend to friends & family. Actually already recommended them two days later. Thank you f More

by elizabethiroler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 17, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share your experience so others can see what it's like to be a guest at Motor Mile Chrysler Dodge Jeep Ram! We strive to provide top-notch service throughout the sales process and we are thrilled that we could deliver that! Safe travels until we see you next time!

March 15, 2023

They were great to work with. ... well definitely go see them again....Joey Gusler was awesome to work with More

by icutina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Gusler
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Mar 16, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Joey and the Motor Mile Chrysler Dodge Jeep Ram team. Drive safely, and we hope to see you back again down the road!

March 08, 2023

Great customer service. Had 2 tires oil change and inspection done was in and out in a timely manner. Jordan was a fantastic help. More

by Brittany semones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Mar 09, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thanks for the great review of Motor Mile Chrysler Dodge Jeep Ram, Brittany. Jordan will appreciate the shoutout!

March 08, 2023

Dealership was very busy on Friday but staff were very polite and courteous. My vehicle was ready in a timely manner. More

by Cavemanbain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan biggs
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Mar 09, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

Thanks for the great review of Motor Mile Chrysler Dodge Jeep Ram!

March 08, 2023

Jen Blankenship helped me today and she was very knowledgeable and very helpful!! I did not have to wait long and was done! More

by Nyates98.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Blankenship
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Mar 08, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We are glad to hear that Jen earned your 5 stars! Thanks for choosing Motor Mile Chrysler Dodge Jeep Ram.

March 07, 2023

The service was fast and timely and the staff provided enough information before and after the service. More

by HH
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
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Mar 08, 2023 -

Motor Mile Chrysler Dodge Jeep Ram responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Motor Mile Chrysler Dodge Jeep Ram Team

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